Summary of Qualifications

• Solutions-oriented, technically sophisticated IT Director/Manager with extensive hands-on and managerial experience in mission-critical systems/network installation, maintenance, administration, security, troubleshooting, training and technical support.
• In-depth knowledge of system/network technologies, architectures, and platforms, with the ability to apply them to the strategic benefit of the organization.
• Proven ability to successfully streamline, optimize, and maintain system/network functionality performance, and recover-ability in mission-critical environments.
• Proficient at designing and administering enterprise-wide system/network solutions that substantially improve operating stability and enhance performance.
• Adept at working with management to prioritize activities and achieve defined objectives able to effectively translate operational requirements into technical solutions.
• System/Network Administration / Project Management / Team Leadership
• Technical Support / Problem Resolution / System Strategy and Implementation

Technical Proficiencies

Professional Experience

IT Manager

Confidential

• Responsible for the day- to-day operations of the Albany office and assisting the other two IT managers in the company.
• Manage Infrastructure consisting of Windows Servers, Linux/Oracle servers and a 50 Node Sun Grid Engine Cluster.
• Migrating infrastructure to VMware. All new systems built on VMware.
• Implementing new virtual environment with Cisco Nexus core, HP Blades, and Nimble Storage.
• Created new VMware base images and templates for rapid deployment of new systems.
• Ongoing documentation of all legacy systems for migration purposes as well as DR.
• Implementing new MPLS/Internet circuits and hosted VOIP.

Confidential

• AWS Truepower is the leading consultant for Wind and Solar Energy resource mapping and placement throughout the world. AWS Truepower employs 108 employees worldwide with annual revenues of 18 million dollars.
• Manage Infrastructure consisting of 50 Windows Servers, 20 Linux servers and an 80 Node Penguin Scyld Computational Cluster.
• Implemented Colo in London for SAAS application.
• Designed and implemented connectivity to new office in Spain MPLS/WAN OP/VOIP/Video .
• Developing Metrics reporting and SLA's for all operating environments.
• Implemented Open-Source inventory collection and management system.
• Implemented company's first VMware servers, reducing 60 physical servers to 3 VMware servers.
• Upgraded Legacy Direct Attached Storage system to Network Appliance SAN.
• Built offsite rack in a Time Warner Co-location facility for DR and Production needs.
• Implemented new Isilon SAN for High Performance Computing with our cluster.

Confidential

• Universal Technical Institute UTI is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians. UTI has over 2,000 employees, 20,000 students and annual revenues of 300 million dollars.
• Manage two teams consisting of 6 employees.
• Responsible for all day-to-day operations of UTI's network, systems, and applications.
• Implemented new monitoring systems for both systems and network. Reduced the number of vendors and disparate software for monitoring from seven to two.
• Developing Metrics reporting and SLA's for all operating environments.
• Responsible for an annual budget of 5 million.
• Manage telephone systems and networks they reside on. Responsible for all reporting and metrics from the phone system.
• Developing new role for Configuration Management including desktop and server standards and deployment methods.

Confidential

• Responsible for an operating budget of over 21 million annually.
• Managed three teams consisting of 20 employees and supervisors.
• Created Systems and Database Operations, reducing the load on the engineering teams by 25 .
• Instituted on-line learning courses through Mindleaders as part of the teams' personal development plans, leading to more employees obtaining career certifications.
• Manage vendor relations for all telecommunications and maintenance contracts.
• Began rotating employees through other facilities in order to provide services in the event of an outage or disruption at the NOC.
• Implemented new policies and procedures to reduce mistakes and improve quality.
• Started proactive monitoring of systems in order to reduce critical issues and night time call outs.

Confidential

• Responsible for an operating budget of over 5 million annually.
• Designed and implemented MPLS network, replacing legacy Frame-Relay network, saving the company over 500,000 a year while doubling capacity. Rolled out to 51 offices in 35 days with no overlapping costs.
• Consolidated several VPN solutions into a single SSL VPN solution using two-factor authentication. This resolved issues with Satellite internet users, upgraded security, and provided geographical redundancy for maximum uptime.
• Implemented F5 load balancers and DNS, both locally and globally, to provide failover and maximum uptime for the organizations WebSphere implementation.
• Implemented Solarwinds Orion server to monitor and track network performance and outages. Team was able to move from being reactive to proactive in handling network issues.
• Researched, Designed and Implemented companywide Wireless system using Airespace later Cisco wireless controllers and thin access points. Provided centralized management of entire wireless infrastructure. Protected offices from unauthorized wireless access points from being installed using built-in rogue access point detection and elimination. Utilized VPN connection to the concentrator to securely encrypt and authenticate all traffic on wireless LAN.
• Developed and maintain System and Network Availability metrics and reporting.

Sr. Systems/Network Engineer

Confidential

• Replaced expensive, non-working monitoring solution with Open Source Nagios solution.
• Replaced outdated SCO UNIX server running Bind V4 for our external DNS with a new Linux server running Bind V9.
• Created external Sendmail server to be primary MX for organization. This allowed us to provide for spam filtering prior to email reaching the internal exchange servers.
• Migrated six remote offices from legacy Frame Relay to AT T Internet circuits and created a meshed VPN using Sonicwall hardware concentrators. This saved the company 4K per month in telecom costs and doubled the speed in most locations.