OBJECTIVE

A project management position where my background in business,software development, management,communicationand training would be an asset.

OVERVIEW

• A systems-based thinker with a work style noted for strategy and creativity, detailed oriented, people focused, results driven and technology based
• Highly effective in team and small group dynamics and leadership that gets consistent results
• Expert-level knowledge of Microsoft Office, including Word, Excel, PowerPoint, Access, Outlook, OneNote developer-level knowledge of SQL server Visual Studio, .NET strong working knowledge of Microsoft Project, SharePoint, Clarity, Primavera.
• Seasoned presenter and trainer in corporate, business and academic settings. Taught public speaking and interpersonal communication at the college level

EXPERIENCE

Senior Project Manager

Confidential

• Contract project manager assigned to Progressive Insurance in Mayfield Hts., OH. Assigned to 2 priority enterprise project with 65,000 hours and 5M budget doing data sanitization, with a 20-person core team and extended team of 25-30 platform/department resources.
• Responsible for maintenance of project plan and budget, acquiring and managing resources, updating project status and metrics for corporate PMO reporting and analysis.

Senior Project Manager

Confidential

• Contract project manager in Ford's Application Development division. Assigned to in-vehicle systems and SYNC program. Responsibilities include maintaining project plans and milestones, reporting project status to internal business clients, coordinating projects and development with downstream systems and relevant ecosystem teams.
• Strategize opportunities to extend the deployment of Ford's Agile Framework FAF into in-vehicle system projects.

Manager

Confidential

• Replaced aging, unstable software for importing and processing secure data from national customer base with a robust, flexible, stable enterprise-level system in Microsoft Access that used 80 less code and objects, and which processed data in 30 of the time as the previous system
• Project manager for companywide hardware, software and network infrastructure upgrade
• Managed over 100 separate projects for new and existing clients as well as development of enterprise issue tracking and change management system

Project Manager

Confidential

• Worked as project manager and lead developer for sales force automation program for an internal call center at National City Bank that replaced a paper-based system with a .NET web front end and a SQL Server back end system. Was primary liaison between end users, development team, department and corporate management. Responsible for managing project requirements, timeline, deliverables, change management, and documentation
• Consulted with logistics company to replace their inefficient outbound calling lead generation system with a software-based system, reworking internal processes and data flow, employee incentives and procedures. Originally written in Microsoft Access and upgraded to a .NET / SQL Server platform. Now over 50 of business comes from this system using less staff
• Created software applications using VBA automation for a custom packaging company that interfaced with a mainframe industry-specific system. After redesigning incentives, bonuses, data entry procedures, supervisory roles and customer service procedures, the client had real-time access to essential management data regarding while maximizing the efficiency of existing staff

Project Manager

Confidential

• Worked with department heads, senior management, end users and IT staff of The Golf Channel to create software, processes and procedures for seven years after the network first launched. Led the team to design an integrated, shared system for marketing and finance to track cable affiliate contracts, create invoices, track prospects, perform affiliate marketing and provide critical management reporting data.
• Led project team at Florida Hospital to create a multi-department software application to manage risk management, using a Microsoft Access front end and a SQL Server back end. Was responsible for integrating complex department-specific requirements, making presentations to end users, departments and corporate management, then managing entire development process including project scope, requirements, development schedule, testing and change management
• Functionality for performing physician recredentialing that took 2 months of retyping information from three separate systems into a third system now took only 20 minutes to create hundreds of editable Microsoft Word documents from existing data.
• Created an integrated project management system using Microsoft Access, SQL Server, Word and Excel with VBA automation to track Bytesize clients and projects. Initial requirements flowed seamlessly into project tasks, then into testing, documentation and billing
• When two medical software companies merged, they were losing millions of dollars due to the clash between each company's previous project processes. Created training program to rollout a new company-wide standard project process.