Summary

10 years of combined experience information technology business development with increasing responsibilities in account management, staff training, customer needs analysis, presentation, program development, implementation and adoption of Microsoft Operations Framework, Information Technology Infrastructure Library ITIL to meet the business objective. Implement a consistent method of managing functional, application, performance and security across projects using case regression testing.

Professional Experience:

Confidential

Information Technology Manager

Manage project strategy, and the upgrade of new technology standards, deployment of Windows Server and Client Systems and network services including Exchange Server 2010. Worked with IT groups to communicate, broadcast, and implement company objectives, including a series of upgrades using CISCO Routers, Catalyst Switches, and Gateways, and WLAN. Managed and maintained Microsoft Windows Server 2003 Network Infrastructure. Configured Microsoft Exchange Server, Outlook Web Access, maintained and programmed MSSQL Server 2008 Entity Framework. Build Data-Centric Applications using MS ADO.NET Entity Framework. Configure Web-Logic Server domains, setting group policy users and groups. Build and deployed SOA Composite Applicationsusing JDeveloper using Service Component Architecture and Service Data Objects. Modeling processes using Business Process Execution Language BPEL and BPMN to expose Web Service and initiate new instance or EDN event on the SOA Suite Event Delivery Network.

Confidential

Senior Commercial Real Estate Loan Officer

Implemented Oracle Credit Management and E-Business Suite, defined credit policy to analyze credit worthiness by reviewing completion of credit applications and credit checking and periodic credit reviews through the implementation of Credit Management Process Automation. Performed manual credit reviews on customer driving revenue or licenses with a threshold greater than the standard amount with case Folders, what if scenario and integration with Dun Bradstreet Credit Data Points, Oracle Receivables and Oracle Order Management. As a result the customers' portfolios were increased without increasing personnel overhead, while continued to develop new business partners. Revised and analyzed ones portfolio risk and financial stability. Defined Credit Analyst and Credit Manager in the Oracle HRMS and DQM matching rule to be used in Credit Management when executing customers and account search queries on credit applications and case folders. Maintained customer data, populate transaction data with Oracle Receivables, credit management system options and assign customer credit program High-Moderate-Low Risk. Liaise with underwriting bank representatives, attorneys and realtors concerning conditions of loan documentations requirements to closing of loans. Developed new business contacts and new partner program using portals to increase revenue. Maintain a high level customer relationship using Microsoft Server Systems and Oracle Technologies.

Confidential

Sales Leasing Manager

Qualify, and review consumer credit applications and made consumer credit inquiries to provide potential customers with special factory promotion, and qualifying rates. Utilize factory incentives to lower customers buying cost, overcoming objections, and closing the sale. Hire, train, motivate, and monitor the performance of all Sales Consultants. Improve the focus and skills through motivational meetings on a regular basis. Established goals for sales consultants, review performance against goals on a daily and weekly basis, training, and support to team members as well as individual users in the THGG application for communication and transmission of EQUIFAX, EXPERIAN and TRANSUNION credit reports and closed sales. Responsible for tracking all daily activities to include: customer traffic, phone traffic, follow-up traffic, deliveries, CSI and gross profit.

Confidential

Chief Technical Officer

Performed Window NT upgrade to Windows 2000 Server Network Infrastructure in an Application Server Mode,and upgrade Windows NT Workstation to Windows 2000 clients. Create, users, group using GPO in Active Directory Configured, Terminal Services, and Remote Access Services in a server mode routing TCP/IP, SMTP, DHCP, and IIS 5.0 Services. Configured and implemented Kerberos Authentication, implement FIPS encryption on Windows NT File System, creating 256bit registry encryption key setting. Managed and Implemented Disaster Recovery using Shadow Copy, Differential Backup, creating and scheduling a System State Backup. Designed and implement security processes and perform cost benefit analysis on all recommended strategies. Directed the organization through a series of upgrades on emerging technology, infrastructure and application enhancements

Confidential

Business Manager

I reviewed and analyzed consumer credit applications and credit profiles. Interviewed qualified customers provided customers with competitive APR along with benefits to acquire A H, Term Life Insurance, and Warranty Policies. Prepared a daily activity report for funding of all contracts using EXCEL spreadsheet, and submitting these reports to General Manager and Chief Operating Officer for review. A great deal of success in revenue in after sales and finance reserve weekly and monthly quota. Provide customer with special service for short term refinance and lowering interest rate based on performance of current obligations. Develop new business banking relationship client contacts for generating more sales loan approvals and a maintaining a more competitive product and customer satisfaction.