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Project Management Resume Profile

NY

Professional Summary

Senior Project Manager with more than 20 years experience implementing large-scale strategic projects including new system implementations and business process re-engineering in health welfare H W , insurance, financial services, pharmaceutical contract management and manufacturing sectors. Strategic leader, well versed in project budget development, team building, management of stakeholder, vendor and client relationships, and communication at all levels of the organization.

PROFESSIONAL EXPERIENCE

Confidential

Project Management

  • Managed submit commissions project and achieved delivery one week ahead of schedule resulting in a savings of over 10,000.
  • Managed Check-o-matic COM to ClearTran CT project which involved implementing CT processing for new policies, and converting existing COM and non-COM clients to CT. Implemented significant enhancements to other processes such a return check processing and loan payments.
  • Managed agent's contracting/licensing, agent's Pangea onboarding, agent book of business reporting and end user computing agent number remediation end projects

Senior Business Analysis

Confidential

  • Supported requirements development for COM to CT project, including defining file requirements, integration requirements, payment processing requirements, and SharePoint web interface.
  • Participated in diagramming current process flows to identify business process redesign opportunities and in diagramming future process flows for insurance billing

Project Management

Confidential

  • Managed H W conversion for a major automobile manufacturer, a Fortune 500 company with over 160K employees.
  • Managed unit, system and user testing for H W business functions.
  • Coordinated and lead client interfacing remotely, interacting with clients internationally, managing vendors such as the COBRA vendor Ceridian, and interacting daily with on-shore and off-shore staff.
  • Served on corporate committee with a mission to identify impacts of the Patient Protection and Affordable Care Act PPACA , Obamacare , on H W processing.

Senior Business Analysis

Confidential

  • Defined business requirements at a senior level for H W business functions for a media holding company with 32K employees. Analyzed plans and populations for union and non-union active employees and retirees evidence of insurability EOI approval process premium and health savings account HSA reporting life event processing and administrative manual processes.
  • Defined vendor file requirements for COBRA, healthcare flexible spending accounts FSA and dependent care FSA files for a health welfare company with 31K employees.
  • Analyzed a major automobile manufacturer's legacy data, mapping it to H W database structures, and validated data conversion results and usage.

Quality Assurance

Confidential

  • Defined testing requirements, wrote test scripts and developed SQL queries to validate that project goals met defined business requirements and conformed to HIPAA requirements.
  • Implemented a defect tracking system for conversion processing successfully allowing linking of defects to test files and test results.

Confidential

Project Management

  • Managed conversion of legacy personnel and contributions data for the Maine State Retirement System comprised of 50K state, local and teacher employees and 37K state, local and teacher retirees.
  • Managed work at the client's offices, interacting daily with staff and clients on-site, staff in New York City and staff off-shore.
  • Coordinated upgrades and refreshes to 6 client database instances: 3 in New York City and 3 at the client site.
  • Managed project issues and tracked tasks utilizing Vitech-developed issue management system.
  • Managed conversion-related issues and tasks via an Access database developed jointly with the client

Senior Business Analysis

Confidential

  • Developed business requirements for agreement and plan administration, business entity and member administration, contributions and payroll filing processing, finance administration including exports to and from the general ledger, group life insurance processing, call center processing, abandoned property, and self-service processing for employers and members.
  • Analyzed and mapped Maine State Retirement System's legacy data to H W database structures and validated data conversion results and usage.

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