We provide IT Staff Augmentation Services!

It Release Project Manager Resume Profile

Detroit, MichigaN

PROFESSIONAL PROFILE

  • High-performing Information Technology Professional and Certified Project Management Professional PMP , Project Change Manager with a proven track record of change within insurance, education, financial, government and utilities.
  • I have extensive leadership skills with program and project management and consulting experience. Well organized, driven motivated, ability to work with different personally types.
  • Six Sigma Green Belt with extensive scope of responsibility, proven success, and track record of delivering optimal results in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes: Operational improvements Cost reductions through improved process performance
  • Reduced product-development time Revenue growth
  • Productivity gains

Areas of Expertise

  • Operational Process Analysis Strategic Planning and Leadership
  • Project Planning/Execution Productivity and Efficiency Improvement
  • Process Redesign Change Management
  • Total Quality Management Continuous Improvement of Operational
  • Processes/Standards Financial Plan Development
  • Drives organizational results

Professional Experience

IT Release Project Manager

Confidential

  • Recruited by Strategic Staffing Solutions, LLC, to manage and schedule prioritize business requirements and production support releases utilizing agile methodology.
  • Responsible for balancing work and resource allocations and levelling while managing scope. Determine technical resources Oracle, Java Developers, QA Testers and Technical Business Analyst . Ensured technical resources stayed on tracked and responsible for migrating any issues or risks for resources as well.
  • Created program/project roadmaps on how to achieve the ideal future state, estimated cost/effort via the BCBSM forecast model.
  • Create/manage work plans, change controls, issue and risk resolution. Communicate weekly to stakeholders and sponsors the status the health of the program/projects and migrated and accessed solutions to ensure deployment was success.
  • Create and present and manage release change controls.

Specific Program Accomplishments:

  • Manage and deploy monthly customer service billing enhancements and production support work items.
  • Total Release Budget - 6 million annually
  • Responsible for prioritizing release enhancement and production support items
  • Report release metrics to the IT PMO and business stakeholders.
  • Create processes, procedures and standards and business model for a start-up organization.
  • Determine best practices and tools for the organization and resources.

Key Responsibilities:

  • Manage multi-million dollar utility energy customer billing project monthly releases.
  • Responsible for resource allocations and resource leveling
  • Work with all business areas of the organization to identify business requirements and estimates.
  • Collaborate with IT System owners to understand and document back-end systems that support benefit information consumption and presentation to our constituents.
  • Facilitate the development of a future state of how benefit information could be organized going forward.
  • Identify a roadmap of how we could interactively transition from the current to the future state.
  • Coordinate with business and technical teams to achieve the goals of the releases.
  • Provide IT leadership ongoing communication of project status and progress on a weekly basis.
  • Provide a clear understanding of the contribution of assigned tasks to the overall team or program schedule.
  • Manage projects throughout the end to end project agile SDLC lifecycles.
  • Manage resolution of issues assigned to the team.

IT Delivery Manager

Confidential

  • Recruited by Strategic Staffing Solutions, LLC, lead BCBSM's Healthcare Reform web applications release programs Federally-Facilitated Marketplace FFM Direct Enrollment Proxy Enrollment , FFM Star Schema deployment, FFM Interim Dental Individual to Individual, Group to Transitions Group Drop Notification and Prospect Management Tool enhancements .
  • Worked and automated several healthcare reform reports for Individual Business Unit working with Connecture 3rd party vendor and Business Intelligent BI to exist star schema framework requirements.
  • Responsible for executing an initiative to evaluate the current processes and systems that store benefit information from quote/pre-sale to sell and service businesses utilizing the systems development life cycle SDLC .
  • Orchestrated technical resources Designers, Developers, Technical Leads, Business Analysts and Project Coordinators , business and vendor technical resources.
  • Responsible for end to end solution driven results for facilitation of the creation of a conceptual future state for the ideal means in which benefits will be administered and stored.
  • Created program/project roadmaps on how to achieve the ideal future state, estimated cost/effort via the BCBSM forecast model.
  • Created/managed work plans, change controls, issue and risk resolution.
  • Communicated weekly to stakeholders and sponsors the status the health of the program/projects and migrated and accessed solutions to ensure deployment was success.
  • Provided ongoing operational process analysis, mitigated scope creep , communicated project status, and identified and resolved operational issues and constraints.
  • Managed project resources, progress, completion timeframes, and budget while exceeding key operational performance targets, with results that include:

Specific Program Accomplishments:

  • Managed and deployed on time and budget the following Healthcare Reform web applications:
  • Federally Facilitated Marketplace Direct Enrollment Proxy Enrollment
  • Business Intelligent BI Star Schema Framework for FFM data mart
  • Total Release Budget - 1.2 million
  • Individual to Individual, Group to Transitions to Group Drop Notification and Prospect Management Tools enhancements and data loopback feeds
  • Total Release Budget 4.3 million

Key Responsibilities:

  • Managed multi-million dollar Health Care Reform, FFM Direct Enrollment projects.
  • Work with all business areas of the organization to identify current state, including hand-offs, timing, quality controls.
  • Collaborate with IT System owners to understand and document back-end systems that support benefit information consumption and presentation to our constituents.
  • Facilitate the development of a future state of how benefit information could be organized going forward.
  • Identify a roadmap of how we could interactively transition from the current to the future state.
  • Serve as the Project Manager for this effort including creating work plans.
  • Coordinate with business and technical teams to achieve the goals of the project.
  • Provide IT leadership ongoing communication of project status and progress on a weekly basis.
  • Provide a clear understanding of the contribution of assigned tasks to the overall team or program schedule.
  • Manage resolution of issues assigned to the team.
  • Manage projects throughout the end to end project SDLC lifecycles.

Software Project Leader

Confidential

  • Software Project Leader led software development, software enhancement, or third-party software integration projects. Software Project Leader responsible for leading smaller software initiatives, larger less-complex software projects, or multiple components of larger, more complex software solutions.
  • Software Project Leader responsible for analyzing client requirements, proposed solution alternatives, managed detailed work plans and project schedules, and ensured project outcomes successfully to meet client expectations.
  • Software Project Leader responsible for ensuring adherence to quality IT standards. As the primary point of contact responsible for their assigned project deliverables, accountable for managing the client relationship while serving as a client contact for the duration of the assigned project or project components.

Specific Program Accomplishments:

  • Deployed on time and budget maintenance software releases
  • Deployed on time and budget EDI 834 Transaction e.g. 4001/5001 projects
  • Managed ISO 9001 Organizational Implementation project
  • Managed onshore and offshore technical resources

IT Project Manager

Confidential

  • Led PlanView Enterprise Strategic Planning, Benefits Realization, Investment Analysis, Reporting and Analytics, Project Management, Service Portfolio Management, Optimize Resources, Strategic Financial Management, Product Management projects that included new and enhanced systems initiatives that crossed organizational boundaries for University of Michigan Information Technology Services.
  • Coordinated various assignments of project teams for projects that may span full system development lifecycles, disciplines, platforms, and functions.

Specific Accomplishments:

  • Successfully led upgrading PlanView Enterprise and Insight Analytics to 600 ITS users the project only took approximately 4 months from planning through execution, resulting in one of the fastest PlanView upgrades projects to date within the University of Michigan.
  • Responsible for managing Effort Tracking and Resource Capacity Management ITS Implementation utilizing PlanView. Which consist of the following activities:
  • Led project team in the completion of project objectives
  • Developed and implemented the capability of PlanView effort tracking, and resource capacity planning to ITS groups who provide or request resources across the organization in order to complete their work.
  • Provided training for staff and Resource Managers as well as new Project Manager Users.
  • Enabled consistency across ITS in order to prepare for organization wide effort metrics.
  • Managed extending existing resource capacity planning processes to new ITS Managers staff.
  • Defined project team roles and responsibilities for planning and execution.
  • Worked with project team members to identify work breakdown structure, effort estimates by role and develop project schedule.
  • Identified needs for project budget and completed project budget if appropriate.
  • Implemented consistent team structure for weekly meetings, status reporting and issue tracking during the planning effort.
  • Worked with internal business owner to define project communication and organizational change management plan.
  • Maintained and communicate changes to Issue, Risk, and Change Log on weekly basis.
  • Maintained project schedule and resource assignments in PlanView.
  • Collected status reports from team, updated project schedule, and analyzed progress and potential issues.
  • Coordinated requirements gathering for new requests/changes and work with project team and resource managers to address requests.
  • Identified, defined and escalated potential scope changes to resource managers and internal sponsors
  • Documented and communicated project status. On a weekly basis, utilizing format in PlanView PMM.
  • Completed monthly scorecard by the last week of each month.
  • On a quarterly basis, provided summary project results metrics and update to project steering committee and internal sponsors.
  • Prepared and led regular meetings with project team, project director, and steering committee.
  • Championed the Associate Vice President of Information Technology and Chief Information Officer to create a video tape in support of the project efforts for the entire Information Technology Services organization to access.
  • Organized, prepared and mapped project team direction and achievable, measurable ends. Ensured project resources are orchestrated with other initiatives and demands. Ensured dependencies across project initiatives are documented and met. Wrote reviews and approved project management deliverables. Delivered timely and cost-effective solutions to support organizational initiatives set by U of M leadership. Ensured staff activities are consistent with organization standards and processes.
  • Promoted project management methodologies across the organization and followed project management methodologies, i.e. standards, guidelines and best practices. These tasks included but were not limited to: initiation, planning, estimating, status and variance reporting, risk management, project monitoring, release management, and ensuring on-time, on-budget product delivery.
  • Recommended process improvements for project management, utilizing metrics collection and evaluation of results compared to best practices.
  • Assisted with the implementation of project management measurements. Which consisted of analyze resulting statistics, and identified inefficiencies or quality concerns. Initiated project management methodology changes and adoption of Best Practices to management. Ensured project management evolutions followed a formal change control process.
  • Led project teams to adopt best practices and improve processes.

IT Project Manager

Confidential

  • Member of the Executive Global IT Project Management Office GPMO team participated in global IT infrastructure and Project Management decisions.
  • Responsible for managing the Global IT PMO portfolio of programs/projects by specific business areas involving application development and IT implementation.
  • Worked directly with the XL Capital IT Shared Services and the various Business Unit IT groups provided guidance on Project Management, associated processes, and training.

Specific Accomplishments:

  • Influenced strategic direction and developed tactical plans, analyzed present-state, developed alternative future-state approaches and facilitated implementation for Insurance, Reinsurance, Corporate and Shared Services.
  • Exercised management responsibility as Subject Matter Expect to select a new HP Mercury Global Enterprise Program Management application to achieve collaboration and stakeholder alignment throughout the projects lifecycle and lower total cost of ownership by eliminating manual point tools and processes.
  • Developed Statements of Work SOW coordinated with suppliers on bid responses clarifications, reviewed global technical solutions, supplier cost capability analysis and conducted contract negotiations. Over 8M of services were awarded in this area.
  • Managed multiple infrastructure projects on XL behalf developed complex program Work Breakdown Structure WBS using MS Project Server 2003.
  • Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.

PMO Analyst/Six Sigma Black Belt Candidate

Confidential

  • Responsible for developing and implementing Primavera Project Management Six Sigma Operating System Strategy Group OSSG , Project/Productivity Tracking System.
  • Managed 10 to 15 technical resources as well as Statement of Work utilized Six Sigma methodologies and tools. Evaluated processes and project management work flows to ensure all follow the CMM standards.
  • Managed small to large scaled project plans and responsible for providing strong analytical and problem solving skills and the ability to recommend project management solutions company.

Specific Accomplishments:

  • Saved the company millions of dollars by developing and implementing the current Six Sigma project template to maximize the efficiencies of repeatable processes to capture project cost savings. And the OSSG, Project/Productivity Tracking System is currently capturing all DTE Energy Operating System program/project plans, budget/benefits and project document artifacts in one repository.
  • Developed the training manual, user guides, quick guides and trained all the Super Users on the OSSG, Project/Productivity Tracking System.
  • Responsible for meeting customer requirements with configuration, reports, templates, training and materials.
  • Served as Primavera Subject Matter Expert.
  • Developed a change management plan how to manage system changes and routine maintenance.
  • Mentored staff in methodology and encouraged best practice in project management and project planning.
  • Performed all aspects of Global Program/Project Management using PMI and CMMI via GMAC SDP Project Management Methodology throughout the lifecycle of this project.

Technical Environment Summary

  • Methodologies
  • Capability Maturity Model Integration CMMI
  • Software Tools
  • PlanView Portfolio Project Management
  • System Development Life Cycle Methodology System SDLC
  • Microsoft Project Server
  • Information Technology Infrastructure Library ITIL
  • Microsoft Office Excel, Work, PowerPoint
  • International Organization Standardization 9000 ISO
  • Primavera Team Play
  • MS Visio, Access, FrontPage
  • Unified Modeling Language UML
  • Rational Rose, ABT Workbench, Visual Basics, HTML,
  • Congo's, Dream Weaver, Change

Hire Now