- Results-oriented management professional with 8 years of experience in a network operations environment and 4 years of experience in project management and technical instruction. Lead by example and ensured the execution of all safety, security, quality and operations policies and practices. Highly motivated and detail-oriented. Well-organized and proficient at multitasking. Excellent customer service and outstanding interpersonal and communication skills. Team player who easily establishes rapport and trust. Willing to travel.
Skills/Areas of Expertise
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IT Project Manager
Responsible for coordinating ADP replacement and upgrades for the remote site offices, tracking trouble tickets, and provide assistance with issues or questions related to Information Technology IT . Additional tasks related with this position included facilitating meetings and training between remote office contacts and IT personnel, shipping of ADP equipment, serve as Circuit Reviewer and Embosser for the Program, and advocate for the needs of the remote sites. ITLDP alumni.
Responsible for managing 50 projects for the Wind Drive section in General Electric. Monitored and tracked projects in China, India, Germany, Spain, United States, Mexico and Brazil.
Lead Field Technician
Responsibilities included the installation of new software and parts replacement on computers and printers. Performed imaging and data transfer from old to new laptops, bios setup, printers and wireless connections. Worked to fix computer errors or malfunctions, and install cameras, scanners and software for New York State's Women, Infant and Children WIC , Department of Motor Vehicles DMV , Department of Transportation DOT and Department of Environmental Conservation DEC . Other customers included Global Foundries, and Price Chopper supermarkets in New York, Vermont and Massachusetts.