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Senior Technical Project Manager Resume Profile

NY

Objective

Summary
  • The overall objective is to obtain a position which will fully utilize my Senior Project Management capabilities. I would like to obtain a position that will deliver constant challenges, advance my technical knowledge and skill, as well as allow expansion in all areas both professionally and personally.
  • Experienced Senior Project Manager with technical knowledge of Avaya/Cisco VoIP Networking Solutions, Large Data Center relocation 5000 plus user work stations, Facilities Management / Planning, Electronic Trading Systems, Cisco routers / switches, Power systems, and Microsoft Office Suite, including Microsoft Project.

Experience

Confidential

Senior Technical Project Manager

  • Conduct meetings at regularly scheduled intervals for task assignment, follow up and closure.
  • Create and follow Micro Soft project plans with time lines for all team members necessary.
  • Set Technical discussion meetings with all engineers engaged for the solution delivery.
  • Adhere to deadlines according to budget per deliverable per resource.
  • Verify technical requirements for customer network and network ready. Including QoS settings per VLAN, proper routing in place, firewall settings and protocol enabled.
  • Schedule the correct resources by date and hours required.
  • Maintain a worksheet to verify tasks are completed within proper time frames.
  • Follow and ensure budget requirements are met for all tasks.
  • Interface with union technicians to confirm system build will be completed on schedule.

Installations

  • Manage setup and configuration for the entire Avaya product line.
  • Implementation Specialist for Avaya Aura CM solutions both IP and SIP.
  • Manage implementation for Avaya WFM/WFO, IQ and SMS.
  • Aura Messaging tier 3 engineer trained installation expert.
  • Large call center and data center planning, installation and migration.
  • Complete implementation planning for all AC / DC UPS systems.

Confidential

Senior Technical Project manager

  • Initialize projects after sale and create the legal scope of work for customer signoff.
  • Determine hours necessary for installation for all resources required per task and assign proper resources.
  • Create detailed project plans with daily work break down schedules for all resources per task.
  • Create project milestones in accordance with customer expectations and ensure dates are met.
  • Act as a technical resource when needed for assistance in all areas of networking and physical installation.
  • Track and ensure project budgets are within expected levels.
  • Give daily project status reports to area Director.

Implementations

  • Implement Avaya VoIP solutions, including Modular Messaging, System/Session Manager, Session Border Controller, Flare, One-X and SAL.
  • Manage IVR, Call Management System CMS and automatic call distributor ACD installation development plus implementation.
  • Complex data center installation and relocation

Confidential

Senior Large Business Project manager

  • Central point of contact for all correspondence.
  • Sole accountability for entire project from beginning to end.
  • Create and implement complex project plans with work break down schedules for all team members.
  • Define and adhere to deadlines while keeping all technical resources assigned on schedule.
  • Follow and ensure budget requirements are met for all tasks.
  • Escalate when required to appropriate resources and follow any escalation to completion.

Implementations

  • Implementation of Avaya VoIP and Cisco Cube solutions for the largest customers Carousel Industries obtained.
  • Large complex multistate data center migrations.
  • Modular Messaging tier 3 engineering trained installation expert.
  • Large Call Management System CMS and automatic call distributor ACD installation development plus implementation.

Confidential

ISO Project Manager

Project Management

  • Conduct meetings at regularly scheduled intervals for task assignment, follow up and closure.
  • Create and follow project plans with time lines for all teams necessary.
  • Adhere to deadlines and determine how many hours and resources are required to complete tasks.
  • Follow and ensure budget requirements are met for all tasks.
  • Union contractor interfacing and scheduling for site buildups.
  • Working knowledge of union rules and regulations.
  • Understanding of OSA standards and practices.
  • Knowledge of Fire, electrical and HVAC building requirements.

Installations

  • Implementation Specialist for Avaya VoIP solutions for the largest and most complex implementations in New York City.
  • Managed setup and configuration for the entire Avaya product line.
  • Modular Messaging tier 3 engineering trained installation expert.
  • Large call center and data center planning and installation.
  • Complete implementation planning for all AC / DC UPS systems.

Confidential

Director of Facilities Engineering / Project Engineer

  • Complete site planning, build out, modification and repair.
  • Research, design and configure entire voice or data center network.
  • Backup and disaster recovery planning and solutions.
  • LAN / Wan planning and solutions.
  • Present expert advice for any product needed.
  • Create protocols and procedures for efficient non-redundant performance.
  • Create and coordinate client presentations.

Confidential

Senior Data Center Engineer

Provide technical support for any product and/or product family necessary.

  • Responsibilities include: Participate in new product development when needed, represent client's technical needs, create competitive analysis from a technical perspective, develop and present technical product training materials.
  • Work with sales to help resolve client's technical questions.
  • Participate in customer visits and presentations.
  • Create and maintain data sheets and application notes.

Professional Services Internetworking Engineer

  • Develop service solutions for E-business Data Center environments with SSL / XML Traffic Directors.
  • Provide onsite Internetworking LAN / WAN Solutions for Intel clients throughout the United States.
  • Implement and support Network and E-commerce communication equipment in a data center environment using QoS, SSL and bandwidth management technologies.
  • Provide Network solutions for customers with VPN, Switches, Routers, Traffic Shapers, XML and SSL Accelerators.

Confidential

Technical Project Manager / Special Projects Department

Develop and Implement the Bloomberg Electronic Exchange Trading System

Upgrades

  • Proprietary controllers to Cisco routers WAN to LAN connectivity .
  • Installation and configuration of all servers and routers.
  • Firewall configuration and Static routing.

Remote Site Installations

  • Directly responsible for coordinating the relocation of data center node sites.
  • Physically rack and cable unlimited power supply, New bridge dual T1 server and Adtran channel banks.
  • Worked with the local telephone company for T1 moves via physical connections at the node site and virtual path creation at the data center.

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