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Project Manager Resume Profile

NJ

Skills Summary

  • An experienced Technical Communicator leveraging a diverse skill-set that ensures successful documentation completion as a result of:
  • Five years' experience with managing project plans implementing strategic initiatives as well as providing updates on project progress key issues/decisions.
  • Over 10 years of direct client facing experience with high levels of communication, both written oral, extensive training on managing customer expectations
  • Over 6 years' experience managing SharePoint databases 2005, 2007 2010
  • Over 3 years of experience formatting and editing documentation to meet 508 requirements
  • Highly developed resourcefulness technical skills tenacious problem solver
  • Quick study, with an ability to easily grasp put into application new ideas, concepts, methods technologies

Project Experience

Confidential

Project Manager

  • Responsible for creating the weekly status reports for executive management, stakeholders, and IT Service Providers
  • Monitor and control the work to ensure that the project remains on track and in control
  • Safeguards that quality project standards are met as prescribed by IT Service Excellence through effective implementation of approved processes, methodologies and deliverables
  • Responsible for collecting metrics, facilitate meetings and track/staying abreast of incident resolution to assist in maximizing the value delivered by the IT Service Excellence
  • Developed and maintained file archive structures focusing on metadata standardization for the SharePoint environment
  • Working directly with Service Dispatch, HR, Field Service IT, Customer Call Center, Operation Transportation Management to stream line service excellence within each group.
  • Analyzed reports ran in the defect tracking system provided reports samples to various clients, created job aids dashboards for exported reports

Application s used: Microsoft Office Suite 2013, SharePoint 2013, Adobe Pro X, Jarvis

Confidential

Technical Project Consultant

  • Responsible for managing the MEDES documentation team
  • Responsible for final editing all external documentation before submitting to the state of Missouri
  • Responsible for creating the User Acceptance Testing Production Software Release Notes
  • Collaborated with developers and subject matter experts creating various development and application workflows using Visio
  • Provided documentation for Requests for Proposals RFPs Request for Information RFI
  • Followed Centers for Medicaid and Medicare Services CMS protocols for documentation and information security protocols
  • Used a waterfall process with an emphasis on AGILE methodology
  • Created maintained content stored in the SharePoint 2010 databases and Box database

Application s used: Microsoft Office Suite 2007 2010, SharePoint 2010, Adobe Pro Visio

Confidential

Project Consultant

  • Used AGILE methodology and applied project management analytical tools and techniques for problem solving and decision making
  • Scheduled daily SCRUM meetings, documented lessons learned
  • Responsible for updating and reviewing the requirement traceability matrix RTM report and the monthly project management plan PMP
  • Designed development workflows using SharePoint technologies for the Technical Directorate of the IPO
  • Served as a liaison with client-internal management bodies to ensure compliance with organizational management standards and processes.
  • Regularly reviewed, edited, and proof documents to meet 508 requirements. Converted documents into standard template formats ready for delivery to the customer.
  • Responsible for performing CMMI internal audits for Technatomy, while using Technatomy's Quality Management Systems QMS and FIPS standards and protocols.

Application s used: Microsoft Office Suite 2007 2010, SharePoint 2010, Adobe Pro Visio

Technatomy contractor

Confidential
  • Responsible for capturing clients key to requirements for proposals RFPs
  • Responsible for updating the requirement traceability matrix document monthly
  • Responsible for updating the monthly status report for the project
  • Responsible for performing CMMI internal audits for Technatomy, while using NIST and FIPS standards and protocols.
  • Collaborated with other members of the project team to set and maintain project methodologies provide recommendations for process improvements and best practices
  • Interfaced with RGI consultants and vendors, as necessary. Edited and reviewed end user documentation.
  • Regularly attended daily SCRUM meetings, documented lessons learned

Application s used: Microsoft Office Suite 2007 2010, SharePoint 2010, Adobe Pro Visio

Confidential

Project Consultant, United States Department of Treasury

  • Followed NIST 800-53 Rev III guidelines and protocols for auditing and compliance regulations and accessing Risks
  • Responsible for reviewing and editing Performance Impact Assessment PIA , and Security Impact Assessments SIA
  • Responsible for managing the SharePoint 2010 upgrade and BEN program initiative
  • Automated transactional, reporting and analytic processes to increase the business productivity around contract margin business processes
  • Edited and approved Desktop Application Checklist, Standard Operating Procedures, Risk Assessments, Security Categorization Letters and other documentation
  • Checked to see that all supporting documentation remained in compliance with security policies and standards as they used on a daily basis
  • Created managed content stored in the SharePoint databases

Application s used: Microsoft Office Suite 2007 2010, SharePoint 2010, Adobe Photoshop

Confidential

Project Manager

  • Worked with departmental project managers on developing project plans project updates as needed.
  • Analyzed project plans updates on a regular basis determine when/where projects are getting off-track or missing milestones or key objectives
  • Managed multiple projects throughout various phases of the software development lifecycle such as: writing project plans, scheduling, analyzing financial expenses prioritizing tasks and creating user interface documentation
  • Lead projects to automate transactional, reporting and analytic processes to increase the business productivity around contract margin business processes
  • Managed SOX Audit compliance regulations for FedEx
  • Created managing content stored in the SharePoint databases

Application s used: Microsoft Office Suite, Microsoft Project, SharePoint 2010, Photoshop SnagIt, Adobe InDesign CS4 CS5

Confidential

Project Coordinator

  • Managed maintained all web pages created, using SharePoint Designer 2010 FrontPage
  • Participated in quarterly stakeholder meetings to prioritize monitor the status of Marketing's technology projects small enhancements.
  • Interviewed programmers other subject matter experts to become familiar with company software technology for the purpose of writing technical communications documentation such as Request for Proposals viaOne Release Notes
  • Analyzed reports ran in the data warehouse provided reports samples to various clients, created job aids dashboards for exported reports
  • Created maintained content stored in the SharePoint 2007 2010 databases

Application s used: Microsoft Office Suite, SharePoint 2007 2010, Photoshop, SnagIt, MadCap Flare 8.0, Adobe InDesign CS3

Confidential

Project Training Consultant

  • Managed all aspects of the FedEx Customer Information Systems FCIS Data Warehouse DW Business Objects Training, using their version of SDLC for analysis, design, development, testing, training, launch phases.
  • Planned executed change management activities to ensure adoption of new systems work processes, created the change management manual and design flow charts
  • Created job aids for various software such as WebApplication Business Objects
  • Trained over 400 employees on Business Objects, so that they can view create Crystal WebIntelligence reports

Applications used: Microsoft Office Suite, Microsoft Project, SharePoint 2007, Photoshop, SnagIt , Business Objects, Adobe InDesign CS2 CS3

Confidential

Business Analyst

  • The job description included, but is not limited to: writing style guides, training manuals, process flow charts, drafting giving presentations, composing content to be implemented into evolution work as a web developer
  • Created innovative procedures that emphasized the business vision
  • Documented various application process flows
  • Designed wrote instructional manuals for the military
  • Followed federal standard operating procedures company rules procedures

Application s used: Microsoft Office Suite, FrameMaker, SnagIt, Evolution Visio

Confidential

Business Analyst

  • The scope of the initiative detailed the construction of a technical publications department the design, implementation deployment of user procedural documentation
  • Created maintained content stored in the SharePoint 2007
  • Assisted with system design, user testing, development and delivery of training and documentation.
  • Created designed Terminix U-News daily newsletter
  • Designed wrote instructional manuals for Terminix IT department
  • Followed company procedures, rules guidelines

Application s used: Adobe Indesign CS2, Adobe Photoshop CS2, SharePoint 2007, Microsoft Office Suite

Confidential

Travel Consultant

  • Created office documentation where there is a need e.g. procedures, guidelines, etc.
  • Planned vacations business travel itineraries for clients
  • Handled an average of 50 to 70 calls a day, providing airline, vehicle timeshare reservations
  • Re-wrote company procedures, rules guidelines

Application s used: Microsoft Office Word, Excel, POWERPOINT company created databases

Confidential

Quality Control Analyst

  • Worked full-time in the company's work program as a quality control data analyst
  • Duties varied from administrative to assembly line work. Each job function required me to work as a team use some degree of empowerment to make basic decisions regarding my work
  • Created edited Kellogg's Safety Manual following OSHA safety requirements guidelines for two years.
  • Created Marketing PowerPoint for Kellogg's, which shows the company's project sales growth over the last 99 years
  • Participated in the creation dissemination of company team information

Application s used: Microsoft Office Word, Excel, PowerPoint company created Access databases

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