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Senior Project Manager Resume Profile

Summary

Twenty Five 25 years of direct program and project management experience within strategic planning, procurement, software and system development, product deployment, system/program testing, user validation, customer service, marketing analysis, vendor management, contract negotiation, service level monitoring/reporting, performance improvement, and data center deployment/operation and consolidation for such organizations as: AIG Wells Fargo Infocrossing WIPRO Pitney Bowes CSG 1st Data Nationwide Department of Services Department of Health MCI WorldCom AID Intel in Ireland Avantel MCI in Mexico Embratel WorldCom/MCI in Brazil BT Telfort MCI with BT in NL and Concert

Technical Skills
  • Tools: MS Office Suite - Word, Excel, PowerPoint, Access, SharePoint, Docushare, Stamp, Plan View, RSA Archer, Mercury Quality Center Test Director, Altesto, Loadrunner, Autotester, MS Project Enterprise 2007 NIKU Project Workbench Clarity Lotus Notes Excelerator Modeler ABT Resource Estimator. Rational Rose Rational XDE HP PPM Double Take Remedy 2000 Websphere 7.0 and Citrix Xen APP
  • Databases: SQL, DB2, IMS, and Oracle
  • Methods: JAD, RAPID, SIE/CMM, LEAN, SIGMA, GRC Federal Readiness , QOS, TQM, OOP, RUP, UML, ITIL, and PMI
  • Hardware: Solaris 8 and 10 MS Enterprise 2003/2008 IBM MVS/OS Mainframe Z10 NT Servers LAN-WAN Networks WebSphere environments Citrix Analog and Switch Based Networks ATM Frame Relay IP/VOIP Networks
  • Languages: .NET, J2EE, PHP, Windows, COBOL, JCL/Mainframe, CICS, Java, HTML, XML, HTML, VS, Semantic Metadata, and C

Industry experience

  • Application and Network product development - 15 yrs.
  • Telecommunications 15 yrs.
  • Data Center hosting / migration/ and BPO 10 yrs.
  • Public Sector 10 yrs.
  • Health Care 6 yrs.
  • Finance 7 yrs.
  • Insurance 4 yrs.
Experience

Project Manager Provisioning

Environment: Solaris 10, MS Enterprise, SQL, WebSphere, WebLogic, Citrix, J2EE, Oracle RSA File Net

Tools: MS Project Enterprise 2010, MS Office, MS Project, Remedy, Service Now, RUP, SharePoint Remedy 2000, CIRBA, HP PPM

Project: AIG's program goals were to ensure data center site consolidation, centralized management services, global standards and achieve best-in-class infrastructure / application deployment and services across AIG. The program overall business objective was to lessen AIG's risks associated with providing computer infrastructure and application deployment services throughout AIG global environment objectives of Houston migration for AIG Life Applications Houston were achieved on time and to budget

Duties:

  • Managed from design thru deployment the AIG Life open system migrations and application placement from Houston to FT Worth data center -- for all of AIG LIFE applications. 31M in capital and operating costs for deployment and migration activities included 84 primary applications 457 servers including the re-write of over 31 applications for migration to targeted host and DR sites.
  • Activities include all application design, Build of Material documentation, migration planning, network and application deployment / testing, turnover, and de-commissioning activities for assigned Production, Development, and Testing environments -- within client's timeframes and budget.
  • Assigned for all Federal Readiness signoff and GRC requirements associated with migration and consolidation activities
  • Coordination of all BPO activities, for consolidation, migration, and application support requirements.
  • Outcome: Houston site team has completed 100 of targeted servers' and applications deployment, development, migrations -- on time and below budget, utilizing LEAN concepts.

Senior Project Manager

Environment: Solaris 10, MS Enterprise, SQL, WebSphere, WebLogic, J2EE, VMS, DB2, Oracle RSA File Net

Tools: MS Project Enterprise 2010, MS Office, Clarity, Niku, RUP, SharePoint Remedy 2000

  • Directly managed the design, architect build of material, Statement of Work definition, product description, server and application deployment, installation, process improvement, and consolidation of 1,100 servers to primary data centers -- within time lines and requirements requested by Wells Fargo Internet and On-Line banking business units.
  • Functions included production description RUP, and Rapid JAD server and application development, migration, installation, server verification, SAN provisioning/zoning, and activation.
  • Decommission 350 servers Server Readiness Reviews' 375 servers completed backup processing, and data center readiness turnover for Business Operations.
  • Assigned to all RSA project activities associated with ON Line banking deployments.

Outcome: All server/application provisioning were completed on time, under budget, and exceeding Client's expectations

Senior Project Manager

Environment: Solaris 10, MS Enterprise, SQL, WebSphere, J2EE, VMS, DB2, Oracle RSA File Net

  • Tools: MS Project Enterprise 2007, MS Office, Clarity, SharePoint Remedy 2000
  • Project: CSG's is software and services based provider for the cable, direct broadcast satellite, and communications industries is consolidating all data center functions from the 1st DATA's Millennium Data Center MDC , in Denver, Colorado to Infocrossing's data center ODC in Omaha, Nebraska. Servers migrated to new Data Center account for over 45 million consumers and over 3 billion in transactions monthly. CSG Systems In partnership with Infocrossing, CSG Systems' Data Center Migration DCM program oversees this initiative through a series of Twenty-four 2,000 servers move groups have been identified with the final move completed in June 2010.

Confidential

Duties: Managed the CSG's open system migrations from Denver to Omaha data center for all of CSG's billing, accounting, tracking, and Cable services products 510 servers activities included migration, network and application testing, turnover, and de-commissioning activities of assigned Production environments within client's timeframes and budget coordination of all BPO activities between WIPRO/Infocrossing and CSG, for consolidation, migration, and application support requirement project completed on time, to customer's expectations, and within budget.

Confidential

Duties: Project managed the Pitney Bowes Ecommerce/Sales Force Automation/ Pitney Work's web services data center consolidation from Atlanta to Tempe on time, to customer's expectations, and within budget.

Senior Project Manager

Environment: Solaris 10, MS Enterprise, SQL, WebSphere, J2EE, VMS, DB2, Oracle RSA File Net

Tools: MS Project Enterprise 2007, MS Office, Mercury Test Manager, SharePoint

Duties

  • Managed the Clear-Check and Telecheck application and database Oracle development, release management, migrations, data center and resource consolidation, and setup of Operator Network Call Centers --of four 4 data centers -- to 1st Data's designated production sites in Chandler Arizona, and Omaha, NE. Migration of over 600 servers accounting for over 500 million in annual revenue completion of project objectives achieved within assigned schedule and budget.
  • Included the management and direction of: project description, application development, testing, migration, turnover, de-commissioning, and site closure for all assigned data centers Houston Greenville Birmingham: and Denver .
  • Managed capital budget of over 15M and operating budget of 10m for the completion of all functionality migration Authorizations and Settlement Business Functions
  • Directed the data center consolidations of new acquisition sites to 1st Data's data centers and network Dec 08 thru June 09

WSI -- DHS/DOE/ABD Feb 2006 - Feb 2008

Confidential

Senior Program Manager

Environment: .NET, SQL, WebSphere, J2EE, DB2 Solaris 8, Oracle

Duties:

  • Managed and directed client/account activities, RFQ/RFP responses, architectural reviews and contract acceptance, scope and requirement definition, scheduling, budget/cost reporting, marketing assessment, RFP completion, customer service, and product marketing.
  • Accomplishments include legacy migration IBM Mainframe to WEB Hosting and E-Portal systems of various State/Federal entities, IT and network service contracts to WSI from their current IT provider, obtaining staffing contracts from public and private entities to WSI service, and opening California office for WSI.
  • Nationwide Insurance Apr 2006 to Dec 2006

Confidential

Senior Program Manager

Environment: .NET, SQL, Websphere, J2EE, DB2 Solaris 8, Oracle File Net

Duties:

  • Project/program managed and turnover for operation acceptance the client's mainframe, operator centers, and process integration efforts.
  • Management duties included supervision of 10m capital hardware and system resources and budget for migration to client's tier 4 sites Columbus, Ohio facility.
  • Project responsibilities ranged from requirements generation, architecture review, development, IT testing, user validation, to operational turnover.
  • Department of Administrative Services Jun 2005 Mar 2006

Architecture: Visual Studio.Net development, SQL Server 2000, Data Dynamics ActiveReports, Oracle JAVA, J2EE, PHP, DB2, Websphere environments

Tools: Niku Project Workbench, MS Project, MS Office, Mercury Test Manager Remedy SharePoint

Duties:

  • Managed the deployment and development of E-PORTAL and E-Government on line applications for the ABD, DOE, and DEA agencies.
  • Responsibilities included requirements generation, development, IT testing, user validation, call center setup, performance/process improvement, and operational turnover.
  • Licensing Systems: Developed, deployed, tested, and turned over to operations ABD's Alcohol Beverage Division conducting over 80m in revenue per year E Portal system for E-Licensing and E-Taxation system.
  • Health Care Systems: Developed, deployed, tested, and turned over to operations DHS Seamless and Patient Care Plan system, serving over 10,000 members, 600 separate and daily users within 900 municipalities and counties.
  • Campaign Reporting: Designed entire reporting system for campaign financing, lobbyist tracking, and personal finance disclosure. Applications installed on time and to budget.
  • Outcome: Management efforts resulted in a 90 reduction in application and data center operating costs, and application development productivity increase of 32 in 2006.
  • MDK/ WSI/ Network Services Associates, Trenton, New Jersey Dec 2002 June 2005

Confidential

  • Directed the performance improvement, project assessment, costing, requirements definition, system testing, deployment, process improvement Rapids/JAD/6 and LEAN/ 6 Sigma and installation efforts for NSA's Data Center, Operating Network Centers, Cell Net, and COMDIAGNOSTIC product lines within commercial and government contracts.
  • Managed all negotiation, requirements definition, statement of works, resource assignments, and vendor and customer contract issues with client representatives.
  • Managed and directed all IT and network project assignments as required by client's statement of work.
  • Ensured implementation and compliance of all customer requirements to contract
  • WorldCom, Cedar Rapids, Iowa 1997 - 2002

Confidential

Duties:

  • Managed and directed MCI's global product deployment 400m annually included :application development, system testing, performance improvement, and operation activities for Europe, Asia PAC, Australia, and Latin America, including requirement generation, budgeting, staffing, resource assignment, training, staff development, vendor selection and monitoring, testing, quality service reporting, financial analysis, assessment, costing, application development, implementation, customer service reporting, and product release efforts of five project groups totaling more than 25 employees, 20 contractors located in four continents
  • Activities supported MCI/WorldCom's new global services with products that generated additional 400-500 million revenue per year.
  • Multi-year project/products included Global VOICE, IPVPN, Portal, WEB Hosting, WEB Server, IP Communications, and others.
  • Additional operational duties included vendor and customer contract negotiation, conducting and presenting business case requirements, financial planning, scheduling of engineering and installation activities, project and costing reviews, defining IT development standards, identifying level of efforts, releasing planning, and operational training/turnover.
  • Outcome: Management efforts resulted in a 35 reduction in network and data center operating costs, 25 reduction in capital costs, and productivity increase of 80 for network and application provisioning in 2002. Obtained MCI engineering award --- for data center's activities and achievements.
  • MCI Intelligent Services Platform, Cedar Rapids, Iowa 1993 - 1996

Confidential

  • Performed and prepared architectural reviews, requirement generation, performance/process improvement, and business valuations on assigned international projects, card platforms, and global operator/ call center deployment for executive management committee's approval.
  • Developed initial financial and engineering statement of works, network and IT plans, operating budgets, and program management processes for international Prepaid Postpaid card products that generated 200m per year in billable revenue since 1998.

Confidential

Operations and Applications Manager

  • Directed the data center activities, application system development, performance/process improvement, testing, and operational activities of the Health Care and billings systems IBM 3090 MVS/COBOL that submitted account billings in excess of 200m per year.
  • Managed the valuation, cost/benefit analysis, planning, installation phases on new data center totaling 25 million in capital requirements.
  • Migrated existing legacy Honeywell and DEC applications to new data center requirements IBM MVS on time and under capital/operating budgets.
  • Responsible for the management of application development, testing, user acceptance, maintenance, and operational activities of 14 programmers, 10 business analysts, and 12 computer operators. Responsible for hardware applications procurement of 4m annually and annual operation budget of 1.5 m. Experience in Medicare and billing requirements and reporting. Installed Cycare, Baxter, and Cerner systems for county's health care providers.
  • Outcome: Management efforts resulted in a 65 reduction in operating costs, 80 reduction in capital costs, and productivity increase of 140 in 1991. Obtained NACO award for data center's activities and achievements.

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