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Project Manager Resume Profile

CalgarY

PROFILE

Dedicated, and solution oriented professional with 10 years of experience in many areas of business including operations, IT systems, Business Analysis and training and 7 years of Project Management experience. Specializes in the Agile Framework, Change Management and PMI Methodologies

AREAS OF EXPERTISE

  • Project Management
  • SCRUM Framework
  • Process Improvements
  • Retail Systems and Technology
  • Business Analysis
  • Communication
  • eCommerce
  • Training
  • Change Management

WORK EXPERIENCE

Confidential

Project Manager

Google Migration Project: The objective of the project is to migrate email, calendar, chat and other apps from Lotus Notes to Google Apps for Education for Staff and Faculty. Worked with Banner ERP team, infrastructure and applications team.

Additional Roles/Responsibilities:

  • Lead and participate in project plan and schedule development
  • Developed Business Case for the project and return of investment
  • Created plans and gathered requirements to roll out Google apps to over 100 departments and faculties
  • Lead structured project planning sessions to develop schedules with critical path items
  • Prepare and co-ordinated status reports, status meeting for the team and the steering committee
  • Work with cross functional teams such as infrastructure, Banner ERP team etc
  • Analyze the current and future state for business processes

Confidential

Project Manager

  • Point-of-Sale Replacement Marks and FGL Sports : Budget - 40 Million The objective of the project is to replace the aging Point-of-Sale application with a new application which can support mobile devices for better customer experience and integrate with the eCommerce Online Sales website for inventory and sales transactions
  • Loss Prevention and Sales Audit: The objective was to identify the best solution for Loss Prevention and Sales Audit to work with the new POS application
  • SAS Market Max Upgrade Marks : Budget 1 Million The objective the project is to upgrade the SAS Market Max application for advanced Retail Planning and Merchandizing. Worked with SAS Market Max team and the HP team Onsite and offsite in India

Additional Roles/Responsibilities:

  • Lead the development of cost estimating, cost monitoring, planning scheduling and reporting functions
  • Lead the development of planning, estimating and scheduling standards, procedures and reference documentation
  • Gathered requirements for identification of the solutions for POS, Loss prevention and Sales Audit
  • Worked with vendors to facilitated the Evaluation of the software solutions for POS, Loss prevention and Sales Audit
  • Created deployment plan and Change requests for product upgrade
  • Prepared status reports, budget tracking reports and vendor communications

Confidential

Project Manager

  • Sales Tracking and Referrals: Budget 1 Million The objective of the project was to track the number of sales and referrals made by the employees to track performance and to provide incentives. Worked with IT leads, cross functional teams. This project also involved integration with the eCommerce website to track online sales of Mortgage, registered and non registered savings programs. The application was developed using .Net
  • Cisco Unified Call Centre: Budget 500,000 The objective of the project is to implement a call centre solution for the Contact Centre. Worked with vendor resources and cross functional teams
  • KRONOS Upgrade: Budget 1 Million The objective of the project was to upgrade the legacy KRONOS system. Worked with Cross Functional teams and KRONOS team
  • Mobile Wallet App for iOS and Android: Budget 250,000 The objective of the project was to create a smartphone App for mobile eCommerce. Some of the key functionalities where e-Transfers, Online Cheque deposits, Online Bill Payments. Worked with external developers based in Ontario
  • ABM Replacements: Budget 750,000 The objective of the project was to replace the 15 years old ABMs with the new ABMs for a better customer experience. Worked with Diebold, Wingenback, Everlink, Construction Vendor and Marketing
  • SharePoint Implementation: Budget 1.5 Million The objective of the project was to implement SharePoint for the organization for better communications, file sharing and document control
  • Other Projects: Microsoft Windows 7 Upgrade, Microsoft Office 2010 Upgrade, Microsoft Lync Implementation

Additional Roles/Responsibilities:

  • Gathered requirements for various projects and participated in Gap analysis
  • Developed team resources, project plans and implementation strategy by following product launch requirements
  • Lead the selection and development of estimating software tools and cost estimating databases
  • Lead structured project planning sessions to develop schedules with critical path items
  • Coordinated cross-functional teams up to a size of 15 in acquiring software and hardware resources, monitoring status, and controlling project changes
  • Working with consultants in setting up the Project Management Office PMO
  • Worked with Employee Development team in providing training and preparing training material for the end users

Confidential

Project Manager

  • Accounts Payable Electronic Exchange APEX : Budget 1Million The objective of the project was to build a bolt on to Peoplesoft which will read all the vendor bills every month and consolidate the data to send it to Accounts Payable. The bolt on will also have to ability to provide the reporting for the details of the bills. Worked with cross functional teams, Telus, Enmax, Fuel cards provider

Additional Roles/Responsibilities:

  • Led a 15 member team for developing a bolt-on for PeopleSoft that included production timetable, cost control
  • Responsible for status reporting, client communication coordinating with the project management team for timely completion and quality maintenance of projects
  • Responsible for streamlining work processes in various teams that include quality control, human resource, communication management and design
  • Coordinated scheduled training programs to equip employees' with advanced skills to enhance productivity
  • Conducted one on one session with the clients to assess needs and ensure project delivery within deadline.

Confidential

Project Manager

  • Human Resource Management System: Budget 750,000 The objective of the project was to rewrite the in house built Human Resource Management System using the new .Net technology. Worked with the Human Resource team, Cross functional teams
  • Shortage Management System: Budget 1Million The goal of this project is to create a system using .Net which will track the shortages, payments towards the shortages and creating collection letters for the clients at the same time maintaining client privacy. Worked with Cross Functional Teams and the finance department
  • Client Administration System: Budget 2Million The goal of the project was to build a system using .Net which will help in managing the client details such as the payments information, refund received from Canada Revenue Agency CRA and the excess or shortage resulted for the client. The system involved integration with the third party applications such as Moneris, Western Union, Direct Cash and eCommerce website to track online client information. Worked with the teams from Moneris, Direct Cash, Western Union, CRA and Cross Functional teams

Additional Roles/Responsibilities:

  • Meet stakeholders to conduct feasibility and business studies. Present project scope to sponsors and clients
  • Meet various stakeholders for gathering requirements. Prepare meeting notes and communicate in timely manner
  • Present project documents to stakeholders phase plan, WBS, resource planning, prioritization, milestones, etc.
  • Prepare estimates, project plan timeline, releases , budget and resource requirements
  • Work with development team and clients to ensure project is built within triple constraints
  • Liaise with sponsor and development team to prepare project status reports
  • Evaluate third party software for purchasing. Customize the software as necessary to meet user needs
  • Capture changes and risks. Analyse impact on budget and deliverables timeline. Define risk mitigation strategies
  • Demonstrate project solutions to clients and work with stakeholders in User Acceptance Testing UAT
  • Mentor new team members with software development methods, processes and PM software applications

Confidential

Business Analyst

  • Web Timesheets Integration with various systems: The goal was to integrate Web Timesheets using .Net with the various Human Resources and payroll systems such as ADP, PeachTree and Quickbooks for a wide range of clients.
  • Web TimeOff Integration with various Payroll systems: The goal was to integrate the Web TimeOff application using .Net with the Payroll systems such as ADP, PeopleSoft.

Additional Roles/Responsibilities:

  • Own responsibility to manage customer projects end-to-end from Sales to go-live adoptions phase
  • Manage and support the implementation process for clients deploying and integrating Replicon products
  • Respond to software support calls, analyze the source and problem, and present a solution
  • Assist clients with system integration testing of the Replicon software with the client payroll systems
  • Train key users and other department personnel in any project deliverables which require continued use and support
  • Major Clients: Enerplus Corporation, Polycom, WETA

Confidential

IT Analyst

  • Analysed requests for new functionalities and documented business cases to justify new application investments
  • Planned, organised and managed application implementations and enhancement projects
  • Maintained records and databases containing information regarding licenses, warranties, and service agreements
  • Planned, assigned and monitored Developer work assignments
  • Analyzed potential software for system upgrades and provided helpdesk support for custom designed applications

Confidential

Research Analyst/ Programmer Analyst

  • Evaluated gaming models, defined requirements and devised guidelines, for the design and implementation of a computer video game
  • Created requirements specification, questionnaire to evaluate user preferences for computer video games
  • Taught 4 software engineering courses for approximately 120 students
  • Duties included teaching, grading assignments, conducting and evaluating lab sessions
  • Answered student's questions regarding projects and assignments in C/C and JAVA

Confidential

Systems Analyst

  • Worked with a team of business analysts, QA , developers to build client and web based applications
  • Gathered requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Created and Maintained Disaster Recovery Plans DRP for the clients, Integrated DRP with emergency response plans
  • Developed and implemented test schedules for all phases of the disaster recovery plan
  • Supported, maintained, enhanced and upgraded custom applications

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