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Project Manager Resume Profile

Houston, TX


  • Buoyant, dynamic and inspirational business professional with broad experience with major global corporations in Project Management, Business Analysis, Corporate Training, IT, Supply Chain, Procurement . 11 years
  • Experienced with IT Implementations Open text ECM, Oracle ECM, Image Capture Software and SAP as Business Analyst and end user trainer. 5 years.
  • Demonstrated knowledge and experience developing and implementing Information Governance systems, policies and procedures.
  • Champion for Information Governance, Document Control and Records Management Procedures. 3 years
  • Experience developing Information Management Taxonomies in domestic and international ECM/Document-Information Management Rollouts using Open text ECM, Oracle Web Center ECM and electronic image capture software. 3 years
  • Gifted technical and soft skills facilitator with demonstrated experience training, mentoring and equipping hourly end users, administrators and management level users. 10 years.
  • Experience in leading IT and Supply Chain projects as PM, Jr. PM, BA, Technical Trainer 6 years.
  • Dynamic interpersonal skills that compliment business acumen and broad business background.
  • Lifelong learner with aptitude to adapt to new technologies and adopt new processes and procedures as needs arise.
  • Systems Experience:

Professional Experience

Project Manager


  • Business Liaison for implementation of Enterprise Content Management system using Agile Methodology.
  • Facilitate information sharing workshops to discuss Corporate Information Management Governance Policies, Information Management and Document Control methodology.
  • Analyzes business content, current document management systems and creates content management structure.
  • Champions change management with confident and positive approach by clearly communicating Information Management best practices
  • Documents configuration requirements, analyzes content and develops taxonomies for business units.
  • Evaluates, administers and recommends changes to Corporate Record Retention Schedule.
  • Liaison between business end-user and technical leads.
  • Manages end-user experience and deliver non-technical training for end users.
  • Assists with end-user experience and acceptance testing.
  • Facilitate site user requirements gathering for multiple site implementations of ECM System.
  • Work on cross functional project teams to determine appropriate architecture of Document Management structure and determine functional application to unique business needs.
  • Evaluates, administers and recommends changes to Corporate Record Retention Schedule.
  • Preparation and delivery of business process workshops for end users, administrative users and management teams:
  • Process mapping Current processes and future processes
  • Conduct Livelink CS10 systems training for end users, Functional Admins, and management leaders.
  • Plan, facilitate and support on-site and remote user testing through implementation.
  • Coordination of requirements into Livelink, legacy data extraction, cleaning and scrubbing.
  • Guide business in establishing data cleansing rules and policies in the migration of data.
  • Work to develop required profiles, security settings and permissions for management workflow structure.
  • Jr. Project Management - Manage multiple site implementations on-site and remotely.

Project Manager

  • Scheduling and managing core project team activities.
  • Developed Metrics and resource planning while presenting weekly reports, running steering committee meetings.
  • Built strategic relationships with local international stakeholders and corporate managers to facilitate project recovery and successful conclusion of Logistics/Inventory/Supply Chain project.
  • Successfully rescued stalled project to a successful conclusion.
  • Managed all project aspects of schedules, scope, budget and project team planning.
  • Worked closely with international stakeholders and sponsors in weekly meetings and project progress reporting.


  • Wal-Mart Financial and Customer Care Shared Services. SAP SME, Trainer.
  • Served as SAP implementation consultant for WM Finance Division
  • Quality Analyst and Systems Trainer for WM CC Shared Services
  • Conduct quality analysis of service for Customer Relations, Walmart.com and Human Resources Shared Services for Wal-Mart.
  • Partner with operations managers to improve performance of associates to drive Performance Metrics to better meet internal and external customer SLAs
  • Conducted training programs and developed curriculum for initial and follow-up training for new associates and current agents.

Planning Manager SAP Super User/ Implementation

  • Buying Manager for site.
  • SAP Super User/Trainer for global corporation during Big Bang Go-Live .
  • Led cross functional team Supply Chain, Logistics, Production Planning, Purchasing of SAP trainers in pre-Go-live integration testing, process mapping and preparations.
  • Prepared end user training programs and conducted follow-up training and support for end users and super users.
  • Collaborated with subject matter experts and business partners to ensure business needs were met prior to, during and after go-live.
  • Proven and positive leader in daily activities and crisis situations.
  • Led process mapping and workflow mapping

Additional Skills Achievements

  • Exceptional Interpersonal Skills that make me a valuable asset in any business environment
  • Teams Building Program Facilitator for global corporation and nonprofit environment
  • Information Technology SAP Super User and Trainer , Lotus Notes, JD Edwards, Retail Link Windows, Microsoft Office Suite intermediate to advanced , Visio, Microsoft Project
  • Toastmasters International Speaking Award Winner Public Speaking, Presentation and individual/group motivational skills
  • Retail Leadership Society Leadership Award Winner
  • Undergraduate Business Management Instructor University of Phoenix

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