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Independent Contractor Resume Profile

Orangeburg, SC

PROFILE

Project Manager / Information Technology Manager Seeking Project Management Position. Proven ability to successfully manager executive level responsibilities. Strong record of strategic project management, system development, developing and implementing successful IT projects on target and within budget, preparing financial forecasts, staff development, and solving problems. Excellent leadership, training and technical skills. Strong verbal and written communication skills

EXPERIENCE

Confidential

INDEPENDENT CONTRACTOR

  • Manage and Research Case and Court Documents

Confidential

BANNER PROJECT MANAGER / CIO

  • Managed implementation of BANNER Project for core modules and related applications
  • Developed end-user training
  • Managed project tasks, schedules, budget, invoices and other enumerations

Confidential

CUSTOMER SERVICE REPRESENTATIVE

  • Trained in customer price plan management, technical support and account services
  • Strong experience in Methods and Procedures
  • Part of Transition Team who surpassed expectations and exceeded company performance statistics despite being new to the company and starting with no wireless industry experience
  • Managed approximately seventy 70 customer calls and accounts per day

Confidential

ASSISTANT ADMINISTRATOR / CONSULTANT

  • Responsible for implementing strategies to streamline and automate overall business operations for processing and submitting medical claims to the State of South Carolina
  • Managed customer relations and client services
  • Performed Human Resource responsibilities involving employee intake, separations, payroll processing, preparing tax reports and forms
  • Revised Policies and Procedures Manuals and practices
  • Coordinated Community Services Events, Special Programs and Activities
  • Initiated and documented corrective and preventive actions for inspections and audits
  • Prepared Grant Proposal documents

Confidential

MIS MANAGER / DIRECTOR

  • Responsible for the overall operations of the Management Information Systems Department for eight 8 Community Health Care Sites CCHCS serving four 4 Florida counties conducting over 175,000 patient visits annually . To-date the facility now operates twenty 20 CCHCS.
  • Prepared and managed department budget
  • Determined projections for project implementation costs
  • Reduced cost but increased efficiency of cell phone, pager and telephone system utilization
  • Implemented Help Desk service to monitor and manage service calls
  • Developed internal and external MIS Policies and Procedure manuals and agreements
  • Performed HIPPA and JCAHO Accreditation MIS requirements
  • Generated monthly, quarterly and annual fiscal reports and graphs for Board of Directors, Executive Office, Management and Medical Providers
  • Developed, coordinated and implemented specifications, training for MEDICAL MANAGER and technical infrastructure conversion

Confidential

MANAGER'S ASSISTANCE Jewelry Department

  • Provided assistance management responsibilities for over 2 million dollars of merchandise in the Fine and Fashion Jewelry Departments which included booking, processing special orders, repairs and other related tasks required to manage inventory, sales, returns and purchase orders
  • Provided technical computer support when required
  • Performed daily sales and cash audits in addition to store opening and closing procedures in addition to managing customer service responsibilities for annual sales exceeding millions of dollars
  • Designed, implemented and generated automated management reports for store operations and events

Confidential

DIVISION COMMANDER / COMPUTER SYSTEMS ANALYST for PUBLIC SAFETY SYSTEMS

  • Responsible for managing the Computer Information Systems resources for the City of Gainesville's Public Safety Systems / Emergency Management Systems EMS
  • Prepared and maintained department budgets
  • Provided technical support for the Gainesville Police Department GPD , nine 9 Police Annexes, the City's 911/Communications/EMS Center, seven 7 City Fire Rescue Stations, Santa Fe Community College and University of Florida Campus Police Departments
  • Responsible for analyzing alternative methods and techniques of processing automated and computerized municipal information
  • Planned, scheduled and implemented data management programs designed to provide both operations and administrative information in a responsive and efficient manner
  • Conceived and supported programs designed and developed to improve operations management
  • Performed statistical analysis on collected data to support systems analyst efforts
  • Trained and directed programming of personnel and computer operations as required to implement Integrated Municipal Public Safety Information Systems
  • Conducted continuous evaluations of the City's Public Safety Data Management System s to improve cost effectiveness, processing capacity and information format
  • Involved in strategic planning operations involving all aspects of public safety

Confidential

CEO / TECHNICAL ADMINISTRATOR

  • Responsible for overall cooperate operations involving planning, staffing, customer service/relations, finance, technical training, corporate documents, marketing, Systems Research Development
  • Implemented information management systems and strategies to automate and manage business operations.
  • Provided computer consulting, services and training in the areas of: Computer Consulting, Systems Development, Word Processing, Contract Programming, Desktop Publishing and Office Automation
  • Designed, developed, implemented and provided technical support for computer systems used to automate and manage the USDA Food Nutrition Program The Blue Book for Day Care Centers and Homes

Confidential

PROGRAMMER ANALYSTS Residential / Building Services Division

  • Responsible for the development and support of pricing, order processing and forecasting systems. Developed systems involving factory automation and product inventory control.

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