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Project Manager Resume

Charlotte, Nc

18+ years of experience as an Programs/ Sr. Infrastructure Technical Project Manager with expertise in Leadership of ISO, ITIL, Waterfall, PMI PMBOK and 6Sigma quality management methodologies for artifacts documentations for financial industries, Maryland state ( federal, county government projects)

Confidential -

Data Communications project manager with Confidential /First Advantage supporting FTP/SFTP and VPN customers’ migrations. Responsible for migrations of domestic USA and International customers due to the acquisition of LexisNexis services and build out of the new FADV datacenter in Indianapolis, IN (Indy). Provided hands on technical expertise and management of technical efforts of implementation. Responsible for VPN migrations projects for customers migrating from LexisNexis network to new Indy VPN platform. I managed offshore resources in Bangalore, India team members that supported SFTP and VPN migrations.

I was chairing weekly SFTP and VPN project team meetings on project scheduling, tasks items, performing initial contact communications to external customers to schedule customer kick-off meetings with executive leadership and functional managers. Managing initiatives for strategic projects which include any or all issues related to new data center facilities, FTP/SFTP routing and translations of data was using Sterling Connect Enterprise and Connect Direct (eCom- ASCII) products eCom file transfers to mailbox for inbound/outbound process.

The services that were being supported were fingerprinting and other priority security service products for identification purposes for customer environments. I managed and worked hands on within RHEL 6.5 OS VM Frontend and Backend servers creating customer credentials for SFTP Datacom platform for customers to extract and deposit data into test and production environments. Management tools utilized Jira and Confluence service tracking products and MS Project and MS office suite. I participated in development of project communications crafting material to engage customers to inform them of project migration tasks and time line scheduling projection dates for migrations. I utilized strong communications and people soft skills working with executive level CIOs, directors, account managers and functional managers to gather information requirements. Creating Weekly 4-blocker status reports for executive leadership, weekly status reports for project teams and total count success totals.Managed, scheduled and tracked all SFTP and VPN customers that were migrated to new Indianapolis platform and reporting weekly to CIO and VP of IT on all tasks and issues.

  • Worked with customers’ executive management leaders, functional IT managers and 3 rd party vendors to scheduled migrations and provide requirement information prior to kick-off meetings chairing conference and screen share presentation meetings.
  • Leadership support of project master data management processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization to provide as a single point of reference for executive leadership and customers relationship managers.

Confidential (Teksystems) - Identity Access Management Sr. Project Manager

I supported Confidential as Sr. Project Manager for Enterprise Identity Access management Hitachi Id Privileged Access Manager (HiPAM) Implementation project.3+ years of Identity and Access Management experience and tools utilizing OIM (Oracle Identity Manager), FIM (Forefront ID Manager and HiPAM (Hitachi ID Privileged Access Manager, Security Management).

  • Designed service request, approval and processes for request of service identification accounts. Held meetings with all Confidential CIOs executive leadership managers to discuss approach of critical applications requiring attestation of service accounts usage for all environments (SIT, UAT, DEV and Prod) platforms mainframe (EDI) IBM Tivoli ,client server (eCom) physical and VM (RHEL, LINUX/UNIX and Windows )servers.
  • Utilized and administrated with the following tools MS Project, Quality Center, MS Office suite, Nexus, Visio, Test net, Share Point site content management and Outlook email accounts distribution list administration to make sure recurring reminders to team members’ calendars are sent before code push window date. Update code push schedule spreadsheet and tracking any emergency requests from LOBs leadership.

Confidential / Charlotte, NC

Card Services Security Management Project Manager / Release Scheduler Manager

I managed all enterprise release initiatives for Card Distributed Systems lower environments DEV, UAT and SIT utilizing High Level Build Plan, scheduling databases to be populated according to dates on plan according to SLA. Managing all maintenance by DBA teams after refresh is complete. Working with mainframe team to ensure environments are in synch for data integrity. Held meetings with LOB release teams communicating all critical dates for DBA and DBE teams to complete their tasks and ensuring tasks on schedule. Communicating Push Window schedule for due dates for code, configuration files, and release number to use, push window, and Middle Ware boxes (servers) for releases. Send all communications to teammates on Retrofits and Refreshes, requests to bring environments up or down for data base refresh. Responsible for logging and tracking any environment issues that the team needs to be aware of that would inhibit executions of data refreshes.

  • Utilized and administrated with the following tools MS Project, Quality Center, MS Office suite, Nexus, Visio, Test net, Share Point site content management and Outlook email accounts distribution list administration to make sure recurring reminders to team members’ calendars are sent before code push window date. Update code push schedule spreadsheet and tracking any emergency requests from LOBs leadership.
  • Moderator of weekly Database (DBA and DBE) team meetings held via conference call and live meeting. Status updates on current and future database refresh, retrofits, and forward-fits schedules. Discussion of resource support and tasks inhibitors. Utilizing matrix project management structure with development programming teams.
  • Managed provisioning for servers (Linux, UNIX, RHEL and Windows OS), storage (LUN) and disaster recovery for enterprise network.
  • Experience in providing Security Management of Payment Card Industry (PCI) regulatory, integrated release and industry compliance projects online banking e-commerce applications, PA-DSS, secure online credit card transactions, provided security processes for relational databases (Sybase, Informix, DB2 and Oracle).
  • Change control; risk and project code pushes to database systems. Managed USA and offshore code developers in UK, ASPAC and Ireland to insure all code deliverable tasks were completed.

Confidential Charlotte, NC

Technical Program Manager / Technical Analyst

Managed and supported as member of Treasury Infrastructure Integration Program (TIIP) Services team supporting Wells Fargo for data center integration projects. Managing and supporting Environments Production, UAT, SIT and DEV held weekly and the daily touch-base meetings with programmers, DBA and DBE teams on all change control; risk and project code pushes to database systems. Managed USA and offshore code developers in UK, ASPAC and Ireland to insure all code deliverable tasks were completed.

Additional Programs and Project Management

  • Mar 2008 to Feb 2009 Confidential /Modis, Charlotte, NC
  • Lead Business Analyst / Technical Project Manager
  • Aug 2007 to December 2007 GCI /Wachovia, Charlotte, NC
  • Project Manager 3
  • March 2007 to July 2007Hewlett-Packard (HP) PMO, Charlotte, NC
  • Project Manager (PMO) Confidential “ Member of RFP team wrote artifacts, held meetings with executive leaders and designed project implementation plan for enterprise Print Optimization Project all so managed design and deployment teams.
  • March 2006 to November 2006 Belk (CIO Team)/Princeton Information, Charlotte, NC
  • CIO Team Project Manager – “Cisco equipment infrastructure deployment for all stores managed vendors”
  • March 2005 to November 2005 Wachovia/ IBM, Charlotte, NC
  • UNIX Specialist/Project Lead – “Data Center migrations for physical and virtual servers to new data centers”
  • IBM, Charlotte, NC
  • IBM 3594 Library Analyst / OS2 Security “VTS systems SME”
  • Wells Fargo Home Finance, Ft. Mill, South Carolina
  • Content Network Security / XP Migrations Analyst

Confidential Largo, Maryland

Senior User Services and Network Security Management Programs Manager (ISO 9001 /Certified Internal Auditor internal certified) - Managed all network infrastructure facilities, and teams ( BAU field support cabling, disaster recovery and help-desk BAU teams, network engineers, all contract vendors and all network connectivity carriers ) for county government Programs. Projected all county annual IT network infrastructures nominal growth forecasts to county executive, CTO and county council members for budget approval for all county and joint Maryland state agencies.

  • Provided technical and project management expertise to identify deadline solutions for projects and new network construction site builds. Business Case and vendor management signoff authority for $2MM to $6MM projects.
  • Nominal Growth and Annual Budget Forecasting submittal to County Executive County Budget (capital and operating). ISO internal auditing management reporting to corporate executives for ISO 9001:2000 level 3

Confidential / Project Lead/ EDI Migrations

Headquarters Rockville, MD

Experience in supporting Confidential (GEIS) at headquarters in Rockville, MD with EDI Migrations for USA, EU and ASPAC regions moving all interchanges and trading partnerships transactions into the new GE data center production and UAT environments.I designed Project Quick Move for migrations team for EDI PC product with usage by over 1,200 GEIS customers worldwide presented project design to GE executives and CEO. Designed communications, held kick-off meetings, researched all corporations system profiles, managed migrations team members and migrations day 1 activities and support interaction with national GEIS customer support center.Also, a member of eCommerce (EDI) support team for ASC X12, EDIFACT and other standards, troubleshooting translations errors for the clients and system configuration errors from the client server and mainframe systems, fixing JCL and EDI PC application coding errors for different translators to resolve connectivity issues for file transfers to mailboxes.

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