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Technical Project Manager Resume

Raleigh, NC

Summary of Qualifications

  • 20+ years Information Technology
  • 9+ years Business Functional / Technical Analysis
  • 7+ years Healthcare, HIPAA, Claims processing, EDI, Financials
  • 20+ years Manufacturing, Financial, Logistics, Sales and Engineering Systems
  • 20+ years Application Support, Analysis, Design, Installation and Integration of computer Systems / Applications.
  • 8 years Project Manager of Major Project ($1M+) and Direct Management support
  • 5+ years DBA and System Administration for medium scale computer environments
  • 7+ years Direct Technical Analytical support in the PC / mainframe computer environments
  • 20+ years Application / Technical support, Development, Installation, Integration of EDI systems and Gentran EDI server administration. Translators used include Gentran Legacy, GIS 4.0, 4.1, 4.2, 4.3 and SI 5.x, Gentran Server, Gentran NT, Sterling Integrator SI 5.x, BPML, Visual Mapper, Mercator, Inovis TLE. Platforms utilized are UNIX, Linux, Windows Environment, IBM Mainframe, AS400, AIX. Extensive senior knowledge of EDI / system development life cycle.
  • 10+ years SAP / EDI - maintenance and some XI programming and configuration. Ability to
  • read and understand ABAP and XI programming code. Sales and Distribution,
  • Supply Chain, MM, OTC, Financials or equivalent Application Support
  • experience. Working knowledge of SAP IDOC document retrieval, repair and
  • resubmission.
  • Have been a prime contributor on five (5) different company teams, successfully
  • completing major projects involving conversion from legacy systems / EDI to
  • SAP to/from Sterling GIS and SI EDI translation software and WPS.
  • 7 years Remote work. Throughout my IT career have worked Remotely at various times
  • for a total of 7 years. Excellent hourly rate for remote work.
  • Excellent oral and written communication skills, good decision and judgment skills. Effective planning and scheduling skills. Self motivated and work independently. High level of interpersonal skills to effectively work with internal and external trading partners, management or technical support and problem resolution. Good presentation skills at technical / non-technical levels and president/director levels.

Work Experience

Confidential , Nashville, TN

Senior EDI Developer - Contractor

For a major expansion project involving major clients. Responsible for owning the project from start to finish using functional Healthcare knowledge for a processor of health care transactions.

Primary responsibilities include but not limited to:

  • Responsible for the technical design, development, and testing in a Windows Environment
  • Support and interact with client’s electronic commerce relationships for existing and new trading partners
  • Manage EDI Onboarding and implementations
  • Sterling SI 5.x and GIS 4.x (Windows) tools and processes
  • Some SQL, Business Process development using, Oracle DB
  • Application Integration Mapping (X12, SAP IDOCS, some XML)
  • Performed EDI setup for AS2, FTP Communications
  • EDI X12 standard transactions 810, 850, 855, 856
  • EDI Healthcare X12 transactions 270, 271, 276, 277, 835, 837
  • EDI Transaction testing, included test plan development and execution

Confidential ,Raleigh, NC

Technical Project Manager - Contractor

For the 2nd largest computer hardware supplier in the world, involved in a worldwide revamp of all the current SCM, SRM, CRM, SAP and EDI processes. The project involved all suppliers, vendors, warranty, field service and logistics areas. Responsible for the in boarding setups of all clients in the project, managing the connections, testing, and EDI through to going live. Primary responsibilities include but not limited to:

  • Prime on-boarding contact for assigned external clients / vendors through out the world.
  • Perform fact finding and document each client’s current and future processes.
  • Prime lead for each assigned client and drive in-process transition needs.
  • Chair daily/weekly teleconferences with all participating clients and in-house technical people.
  • Work closely with and guide different in-house technical groups to transition clients to new processes.
  • Provided technical guidance, monitoring and direction through the QA testing phase.
  • Provided technical guidance and direction through to go-live.

Confidential ,Nashville, TN

EDI Senior Sterling Developer - Contractor

For a expansion project involving three major clients. Responsible for owning the project from start to finish using functional retail/logistics knowledge at a major retail manufacturing company. Primary responsibilities include but not limited to:

  • Responsible for the technical design, development, and testing
  • Sterling SI 5.x (UNIX) tools and processes
  • Business Process development
  • Application Integration Mapping (EDIFACT, SAP IDOCS)
  • AS2 Communication
  • EDI Shipping/Transportation/Logistics transactions for Air/Ocean
  • X12 810, 850, 856, 214, 350
  • EDI Transaction testing, included test plan development and execution

Confidential , NA

Senior Business Functional / Technical Analyst - Contractor

For a large migration upgrade from legacy Gentran and internal systems to SAP and WebSphere at a major manufacturing company, primary responsibilities include but not limited to:

  • Created Functional and Technical Specifications from legacy systems to-from WebSphere and SAP.
  • Transactions used: complete PO life cycle including 850, 855, 856, 860, 865, 810, 94x and 980.
  • Created all EDI mapping documents for entire group of five personnel from Sterling Integrator to/from WebSphere and SAP which were included in all EDI Technical Specifications.
  • Worked closely with WPS and SAP off-shore developers.
  • Coordinated and participated in all QA specifications and final testing.
  • Provided Functional and Technical knowledge and guidance transfer.

Confidential ,Tampa, FL

Senior Project Manager, EDI Architect / Business Analyst - Contractor

For a major manufacturing company, primary responsibilities include but not limited to:

  • Assisting in reducing backlog of EDI mapping and business processes.
  • System wide performance and tuning analysis for Gentran GIS 4.2 AS2 Edition Non-Clustered environment with two Perimeter servers and MySQL DB.
  • Produced recommendations analysis document and assisted staff to implement all needed improvements.
  • Performed analysis for upgrade from GIS 4.2 to either GIS 4.3 or SI 5.0.
  • Provided detailed comparison upgrade analysis document for decision making.
  • Created detail SI 5.0 Implementation Guide and Testing / Verification Guide.
  • Assisted in choosing upgrade path to Sterling Integrator SI 5.0 and upgrade to MySQL 5.0 DB.
  • Upgraded Perimeter servers to be current.
  • Installed SI 5.0 on Sandbox, Development and Production servers and performed testing / verification of all installations.
  • Worked with internal and external customers, assisting in reducing backlog of EDI business processes.
  • Performed technical transfer and training to company staff.
  • Transactions include but not limited to complete PO life cycle, 211, 82x, 856, 861, 870, 94x and financials.

Confidential ,Louisville, KY

Senior GIS EDI Analysis – Contractor

For a steel processor, primary responsibilities were converting customers from legacy Gentran GIS on AS400 using DB2, TSO to GIS 4.2. Migrated to GIS 4.3 AS2 Edition Clustered environment on Windows NT platform, SQL 2005, BPML, Mapper and SAP R/3 Enterprise, Release 4.70. Also performed QA on all new implementations, documentation, production support / troubleshooting, training and guidance to personnel. Transactions included but not limited to complete PO life cycle, 82x, 856, 861, 870 and financials.

Confidential ,Nashville, TN

GIS EDI Administration – Contractor

For a major technology company, primary responsibility was GIS Administration. The version of Sterling’s GIS was 4.x running on a Unix (AIX) platform. Also responsible for 8 servers with 4 instances of GIS (DEV, QA, Certification and Production). Provide day to day system support and trouble shooting as well as performance tuning, BPML development / creation, scheduling, sizing databases, guidance, training , leadership, disaster recovery / business continuity and turnover Admin duties to new hire.

Confidential ,Lavern, TN

Senior EDI GIS Analyst / Business Analyst – Contractor

For this major automotive corporation, worked on their backlog of EDI requirements utilizing Gentran GIS 4.x for Windows platform, BPML and Mapper. For new and existing EDI customers setup all trading partner relationships, enveloping, BP and QA processes and all required transaction sets from beginning to end including mapping, testing, documentation and production. EDI formats are flat files in and out, X12 and EDIFACT. X12 transactions were 830 (Firm/Forecast both Inbound & Outbound), 856 (ASN1 & ASN2). For EDIFACT (New to all GIS requirements were setup from scratch mainly for new transactions DELJIT, DELFOR and DESADV.

Confidential ,Nashville, TN

Business Analyst – Contractor (remote)

For a major technology company designed functional technical specifications for multiple EDI transaction sets. Formats were X12 and EDIFACT. These specifications were given to EDI mapping developers to do actual mapping. Tools used were SPEC Builder and other mapping tools.

Confidential ,St. Louis, MO / Cincinnati, OH

Senior EDI / SAP Analyst / Business Analyst – Contractor

For a major food and beverage manufacturer in a company wide migration to SAP from JD Edwards and other internal systems. Responsibilities included but not limited to functional technical design interfaces and EDI mapping from existing JD Edwards and Inovis TLE from/to SAP via Gentran 6.1 and Visual Mapper mapping tools, all inbound transactions and QA cycle testing of same.

  • Develop detailed use case documents
  • New and existing mapping design
  • Functional mapping, testing, documentation and implementation
  • Analyzed and evaluated ABAP and XI programming code
  • Coordinated and monitored QA cycle testing of inbound Gentran X12 transactions and SAP IDOC’s
  • Provided technical knowledge transfer and SAP training

Confidential ,Canton, OH

Business Analyst - EDI / SAP Interfaces - Contractor

For a major manufacturing company responsibilities include functional design interfaces for Gentran and legacy systems into newly installed SAP system.

  • Managed Offshore development team in my specific functional areas.
  • Conducted fact finding, technical, development, QA and testing meetings at all levels.
  • Define, direct, create detailed use cases and coordinate multiple development technology interface projects that simultaneously cross several user departments and multiple technology areas.
  • Reviewed current processes, defined requirements for new or improvement in the processes, worked with development programming areas for design, QA, testing, and implementation plans.
  • Ability to read and understand ABAP and XI programming code.
  • Created Functional Designs, Technical Assembly Designs and Functional Assembly Test Designs for EDI/SAP 824 – Application Advice ASN, 832 – Price/Sales Catalog, 860 Purchase Order Change and 861 – Receiving Advice ASN transactions, 94x.
  • Provided leadership, mentoring and guidance to all involved departments and personnel.

Confidential ,Nashville, TN

Project Manager EDI / SAP-EDI Admin and Developer – Contractor

For a major food manufacturer responsibilities included Gentran Server administration, SAP EDI configuration / maintenance, QA, disaster recovery, daily application support, development of new and existing trading partner relationships, setups, mapping, and maintenance. EDI transactions used were 820, 824, 867, complete Purchase Order lifecycle including 875, 876, and 880. Design, configuration and setup for Sterling Commerce’s Gentran GIS version 4.x.

Confidential ,Nashville, TN

Project Manager / Technical Lead - Contractor

Hands on Project Leader in conjunction with the development of a CMS stand-alone Information System application utilizing MS Access. This highly complex application utilized all aspects of MS Access including many Tables, Queries, Macros, Forms, and Reports. The application supplied the company a complete view of all aspects of loss prevention that was responsible for 5,700 pharmacies nationwide.

Extensive training given to users and complete documentation also supplied.

Confidential ,Bridgewater, NJ

Interface Administration Specialist - Contractor

This position was part of the SAP Center Of Excellence. Administrative and application support for the UNIX / PC based Gentran GIS EDI and all SAP platforms in a client-server environment.

  • Managed multiple projects concurrently. Administrative and application support for the UNIX based Gentran GIS, Mercator, and SAP platforms.
  • Executed daily operational activities related to EDI, SAP and other Interface tools including; setup/configuration, data mapping, file delivery, operational monitoring, error handling, performance/tuning, and problem determination/resolution.
  • Supported highly available, reliable, secure and well performing environments for EDI and Interface platforms. This included all development, test, production, SOX compliance and disaster recovery environments.
  • Assisted in maintaining relationships with trading partners and customers (wholesalers, suppliers, internal customers, etc). This includes working with partners to define Interface/EDI requirements, mapping specifications, and testing needs.
  • Performed design and development for specific mapping and data translation projects.
  • Performed testing and quality control checks on data delivery and mapping projects.
  • EDI formats used were X12, IDOC and Edifact.
  • Developed and maintained documentation of all technical and procedural changes affecting all areas of responsibility.
  • Communicated openly with upper management and escalated issues when appropriate.
  • Developed and maintained SOPs and operational procedures to follow good business practices and remain compliant with FDA and other governing regulations.
  • Computer environments involved were UNIX, Windows NT, Internet, and Intranet.

Confidential ,Nashville, TN

Senior Technical Support Analyst

Working member of the SOE Initiative and disaster recovery project team, project was successfully completed on time, Primary responsibilities were:

  • Chair person for the weekly QA and change control processes
  • Application Support for the Global B2B (EDI) Gateway for a multi billion dollar company and SAP supply chain.
  • Working member of the SOX and disaster recovery compliance team
  • The EDI Gateway used Gentran UNIX Translator, Server, Mailbox, and Workstation.
  • The Gateway ran 24 x 7 using multi-platform HP UNIX servers and processed approximately 1.5 million transactions per month.
  • Directly responsible for all Global B2B areas.
  • Trained personnel in Technical Support Analysis which included B2B methodology, ANSI X12 / SAP IDOC / XML / EDIFACT data formats and how to work with external customers.

Confidential ,Nashville, TN

Senior Technical Analyst - Contractor

For the largest Healthcare EDI claims processing company in the world, daily processing 1 million + transactions.

  • Managed up to 14 concurrent projects simultaneously.
  • Responsible for technical guidance, technical assistance, and general handholding of all EDI clients assigned to me.
  • Responsible for converting old EDI formats to newest HIPAA requirements and communication conversion formats for existing clients lines of business and new lines of business implementations.
  • Extensive work with Healthcare claims processing of 837 and 835 EDI transactions
  • Presented professional representation to company’s entire client base.
  • My clients prime contact for all EDI HIPAA conversion and communication testing, questions, assistance and certification .
  • Responsible for keeping the Siebel tracking system up to date for all work activity.
  • When needed make extra time for mentoring and training of new employees from time to time.
  • Shared all special knowledge gained with rest of peers.
  • Utilized mainframe, Internet, and Windows NT platforms.

Confidential ,Nashville, TN

Sr. Project Manager / Technical EDI Lead

Multi-task management and support of the Global B2B (EDI) Gateway for a multi billion dollar company

  • Project Lead for a team of eight EDI Analyst.
  • The Gateway uses Gentran UNIX Translator, Server, Mailbox, and Workstation.
  • The Gateway runs 24 x 7 using multi-platform HP UNIX servers and processes approximately 1.5 million transactions per month.
  • Directly responsible for all Global B2B areas. Trained personnel in Technical Support Analysis which included B2B methodology, ANSI X12 / SAP IDOC / EDIFACT data formats and how to work with external customers.
  • Other responsibilities included but not limited to Gentran mapping support for ANSI X12, SAP IDOC, EDIFACT formats, and Shell Scripting. SAP application support duties for Supply Chain management.
  • Performed production readiness review of all installs, changes, and enhancements.
  • Monitored the B2B Support Remedium queue daily and resolved issues as required.
  • Chaired weekly Change Control and QA meetings. Last line of support for all technical issues.

Confidential ,Nashville, TN

Project Manager / Technical Lead / Developer - Contractor

Working leader/contributor for the Government Medical Claims Processing division of Cigna.

  • Brought all EDI transaction sets (835, 837, 270, 271, 276, 277) up to newest versions using Mercator EDI software tools, and HIPAA standards.
  • Setup and monitored new and upgraded provider QA test environments.
  • Performed trouble shooting and provided problem resolution. All transaction sets interface with Mercator software running on Windows NT and IBM MVS Mainframe.
  • Trained company personnel in EDI methodology, EDI mapping, and Mercator EDI software.
  • Provided and created complete overall and daily processing technical and managerial documentation.
Confidential ,Nashville, TN

Project Manager / Senior Business Analyst / Systems Integration

Analyzed Distributor applications and databases in support of Material Management, Order Fulfillment, and EDI at manufacturing facilities.

  • Managed multiple projects concurrently.
  • All work performed on IBM mainframe, UNIX, other mainframes, PC and mainframe based applications.
  • Application support role developing use case analysis and documentation. Provided recommendations for system improvements and necessary interfaces with internal systems.
  • Directed and worked with developers for all ongoing improvements and maintenance.
  • Performed application support, design, development, technical specifications and installation of new interfaces (on-site implementations). Provided initial EDI mapping design for X12, flat file,
  • Edifact and IDOC for transaction set 810, 850, 855, 856, ORDERS, ORDCHG, and INVOIC.
  • Accomplished development, unit testing, integration testing, and documentation using Gentran Server, Workstation, Mailbox, Mercator, and Harbinger software.
  • Estimated Distributor profitability impact 500k/year.
  • Technical telephone support role (internally and externally) for application usage and trouble shooting.
  • Worked with internal training personnel to ensure equipment, software and interface synchronization.
  • Developed necessary presentation and training material to be delivered at on-site customer training sessions.
  • Conducted on-site software / data integration training classes thru out US and Canada for all external / internal Sales Engineers.
  • Collected user requirements, feedback and provided recommendations to the overall SDLC process.

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