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It Project Manager Resume



  • Certified PMP & CSM with over 14 years of experience in Project/Program Management and Software Development using various methodologies like Agile (SCRUM), Waterfall, Iterative-Incremental, RAD, XP in domains like Finance, Banking, Mortgage, Healthcare, Insurance, Retail, Ecommerce with a good track record of completing projects within triple constraints (Time, Cost, Scope & Quality) successfully.
  • A strong exponent of the Project Management Body of Knowledge (PMBOK) principles including 47 project management processes within 5 Project Management Process Groups & 10 Knowledge Areas, Six Sigma tools, techniques and methodologies like DMAIC (Define, Measure, Analyze, Improve, Control), DMADV (Define, Measure, Analyze, Design, Verify) and ITIL best practices.
  • Served in various positions like Sr. Project Manager, Program Manager, Delivery Manager, Project Coordinator, Scrum Master, Sr. Business Analyst, QA Manager, Team Lead, Software Developer and Web Designer.


Project/Program Management and PMO:

  • Results driven Project/Program Manager effective in managing multi-million dollar, complex, multi-year business and technical aligned projects from inception through implementation.
  • Strong, practical knowledge of project management best practices and methodologies.
  • Expert experience in managing all phases of project management utilizing PMI methodology.
  • Oversight of the entire portfolio, ensuring programs, projects and resources are efficiently managed.
  • Successful track record implementing and managing scalable PMOs using a measured, phased approach: Create repository, use inexpensive technology, become self-servicing, encourage accountability, pilot with department, enterprise-wide roll out.
  • Design and create key business and PMO templates and artifacts:
    RFP, Project Kick-off/Initiation Presentations, Schedule / Cost Performance Analysis, Progress/Status Presentations, Tollgate Audits and Checkpoints, Meeting Agendas/Minutes, Communication Plan, Project Charter, Scope Document, SOW, Project Plan/Timeline, Risk Assessment/Mitigation, Business Requirements Document, Process/Work Flow, QA Plan, Product Release Document, Lessons Learned and Maintenance/Sustainability Plan.
  • Expertly and knowledgeably facilitate the following meetings and presentations: Project Team Status, Executive Committee, Steering Committee, and Senior Staff meetings; JAD sessions; Project Planning, Issues and Risk Management meetings, IT Road Mapping; Change Control Reviews and Approvals, IT Software Presentations, IT Code Reviews and QA Planning and Testing Sessions, Implementation and final Sign-off meetings.

Leadership and Resource Management:

  • Confidently and professionally communicate with and report to C Level, Executive, and Senior Management.
  • Proven ability to influence, manage and delegate to executive level, multi-discipline, cross functional, IT, business, virtual and vendor resources.
  • Strategize, plan and implement process improvement initiatives in alignment with business objectives.
  • Manage, coach and mentor all levels of staff in the area of project management methodologies.
  • Analytical and influential with the ability to resolve resource, team, project and process conflict by actively performing root cause analysis and decisively diagnosing and implementing resolutions.

IT and Management:

  • Experience managing complex enterprise-wide, cross-functional projects.
  • 14 years of experience in the IT environment in the following roles: Sr. Project Manager, Program Manager, Delivery Manager, Project Coordinator, Scrum Master, Sr. Business Analyst, QA Manager, Team Lead, Software Developer and Web Designer.


  • Outstanding verbal, written, and presentation skills, especially with regard to presentations to non-technical, technical, senior and executive management audiences.
  • Strong Time Management & Communication Skills substantiated in past assignments with developers, Sr. managers, subject-matter experts, stakeholders, system implementers, and application end-users as well as Senior Management.
  • Excellent Analytical, Trouble Shooting, Problem Solving, Decision-Making and Organizational Skills coupled with good co-ordination and interpersonal skills describing a committed Team Player with an ability to handle/organize multiple projects simultaneously.


  • Project/Program/Portfolio Management
  • PMBOK, SDLC, Agile / Scrum
  • Project Planning/PMO Development
  • Communications Management
  • Process Improvement/Reengineering
  • Customer Interaction / Relationships
  • Resource Management
  • Six Sigma / Tollgate Checkpoints
  • Business & Technical Documentation
  • Integration Management
  • Team Morale / Conflict Management
  • Time & Cost Management
  • Change Control Management
  • Quality Assurance & Quality Control
  • Contractor/Vendor Management
  • Health Information Systems
  • Systems Testing
  • Work Breakdown Structures(WBS)
  • Business Analysis
  • Benefit/cost ratio analysis & reporting
  • IT Strategic Planning
  • ITIL best practices
  • Risk Plan & Risk Management
  • Client Management
  • Team Management
  • Account Management & ROI
  • Service Level Agreements(SLAs)
  • Key Performance Indicators(KPIs)
  • Project, Phase & Contract Closure
  • New Set ups and COE
  • Offshore / Onsite Delivery
  • Information Security
  • Contract Analysis & Negotiations
  • Requirements Gathering & Analysis
  • Business Requirements Management
  • Capability Maturity Model Integration (CMMI)
  • Conduct JAD sessions
  • Enterprise Release Management
  • GAP & SWOT Analysis
  • Requirements Traceability Matrix (RTM)
  • Configuration Management
  • Root Cause Analysis
  • Mapping Process Flows
  • Creative Problem Solving
  • Customer Service
  • Enterprise Applications
  • Systems and Network Integration
  • Multi-Project Coordination
  • Technical Troubleshooting
  • Multi-team Coordination
  • Training and Mentoring
  • Business Development
  • Project Plan Creation & Maintenance
  • Gantt, PERT, and Network Charts
  • Project Tracking
  • Meeting Facilitation, Status Reporting
  • Quality Management
  • Budgeting / Estimations / Forecasting
  • Executive Leadership



Tools, MS Project 2007/2010, MS Project Server 2010, CA Clarity/Open WorkBench, MS SharePoint, JIRA, Visio, Bugzilla, MS Office Suite (Word, Outlook, Excel, PowerPoint), IBM Rational Clearcase, QC, HP ALM, Visual Studio Team Foundation Server, Requirements Gathering Specs, Project (Plans, Budgets, Issue Logs, Schedules, Checklists, Folder, Workbooks) and Meeting Facilitation Tools (Google groups, GoTo Meeting, WebEx, MS Lync)

PM Plans, Charter, Scope, Cost/Budget, Schedule/Time, Resources/Staffing, Change/Configuration/Integration, Procurement, Risk/Issues/Forecasting, Implementations, Documentation/Communications, Quality Assurance/Control

Department Collaborations, Technology/Engineering, Operations, Product Development, Business Units/Sales/Marketing, Accounting, Project Management Office, Account Team, HR, Training and Quality Management

Hardware, IBM, UNISYS, Compaq, Toshiba, Dell, HP, Lexmark, Cisco, 3com, Canon, Fujitsu, Kodak, Intel

Operating Systems, Windows 9x / NT / 200x / XP / Vista / 7 / 8, Unix, Linux, Mac

Databases, Microsoft SQL Server, Oracle, Sybase, IBM DB2, MS Access

Software & Languages, C, C++, C#, JAVA, PHP, .NET, Shell Programming, JavaScript, Apache, Tomcat, Visual Basic, VB Script, ASP, HTML, XML, Oracle PL/SQL, Lotus Script, PowerBuilder, UML, IBM WebSphere, Web Services, Adobe Photoshop, Adobe Acrobat, Macromedia Dreamweaver, Flash, Planview, Primavera, SAP BO BI, Silverlight

Networking/ Communications, Client/Server, DNS, Internet, LAN/WAN, SMS, SMT, TCP/IP, FTP, Telnet, Remote Desktop


Confidential, MI

Role: IT Project Manager

Confidential based in Ada, MI, Confidential is an American multinational company using a multi-level marketing model to sell a variety of products, primarily in the health, beauty, and home care markets. It ranked #1 in the direct selling with $11.3 billion in revenue. Also, Confidential ’s parent company Alticor ranks #25 on the most recent Forbes list of America’s Largest Private Companies. If Alticor participated in the Fortune Magazine’s Fortune 500 list it would come in at #238.

Its product lines include home care products, personal care products, jewelry, electronics, Nutrilite dietary supplements, water purifiers, air purifiers, insurance, and cosmetics. Confidential conducts business through a number of affiliated companies in more than a hundred countries and territories around the world.


  • Managed 7 to 10 internal and global projects simultaneously and worked with project teams both onshore and offshore ranging from a few team members to 80 team members.
  • Develop project schedules (plans), (including deliverables based work breakdown structures) for projects ranging in size from 250 up to 6,500 hours.
  • Coordinating and managing collocated and geographically dispersed virtual teams of Business System Analysts, Programmers, Software Developers, Quality Assurance Analysts and Business SMEs.
  • Manage various technical aspects of the project such as documentation, system design and integration, process adherence, monitoring critical paths and taking appropriate action
  • Provide end to end project management of multiple projects from conceptualization and visualization to technology mapping and final execution, ensuring that the project is executed on time and within budget
  • Manage custom software development, package implementations, and software enhancements in a large, complex corporate environment
  • Interact with various stakeholder groups to ensure good coordination with a view to removing any bottlenecks in the progress of the project
  • Served as SME for the Solution Design & Development Team
  • Partner with and communicate to audiences ranging from team members, resource managers, relationship managers, external vendors, senior management, and executives
  • Apply various Project Management processes like Stakeholder Management, Planning, Estimation, Scheduling, Communication Planning, Resource Management, Executing & Controlling, Risk Management, Change Management and Escalation Management.
  • Perform as project SharePoint site Administrator and maintaining the project library housed on SharePoint.
  • Deliver various projects using Solution Delivery Life Cycle involving analysis, design, development, strategy planning, support, documentation, implementation and maintenance.
  • Interview team members to learn what their tasks are for the project, along with estimates and calendar durations
  • Hold team review meetings to monitor progress of the project as per schedule
  • Ensure effective discussion of various aspects of the project, with a view to resolving the same and to ensure proper communication amongst the team members of the happenings of the project
  • Build team unity - motivate team members to work as a team to design, develop, and deliver a solution that meets the project's requirements
  • Manage team conflicts and resource conflicts
  • Write clear, concise status reports based on qualitative information gained from the team and quantitative data pulled from the project schedule (plan)
  • Projects successfully executed and managed in this period as an IT Project Manager:
  • Forecasting Macro Enhancements
  • Global Data Warehouse – Sales Forecasting & Analysis Demand
  • India Manufacturing Post Go Live
  • JDE 9.1 Upgrade Hypercare Defects Resolution
  • New Hazard Code Deployment: Phase 1A
  • Quality Management Systems Assessment
  • Spend Analytics Solution
  • WMS Parcel Software Assessment
  • Upgrade DMS Windows and SQL server Database
  • Update Documentum Email Process
  • STARLiMS – R&D Production Development Phase
  • Patching Security Risk Assessment
  • JDE Stocking Type Change Report
  • JD Edwards – Packaging Date Code
  • Connect SharePoint – EH&S Records Management Assessment
  • B2B EDI Certificate Renewals
  • BUNDLED – MES Solid Dose Weigh Up Scale Tare

Confidential, Buffalo, New York

Role: Sr. Project Manager/ Program Manager


  • Responsible for building and maturing the current PMO based on CMMI.
  • Accountable for setting process, management and status tracking of the PMO portfolio.
  • Responsible for setting, communicating, and managing the project management processes that support the PMO portfolio, including: resource, budget and schedule management, in alignment with Corporate PMO policy and procedures.
  • Assisted in rolling out and encouraging support of the PMO.
  • Responsible for departmental Project Costing & Portfolio Budget.
  • Responsible for mentoring, coaching and developing junior to mid-level Project Managers.
  • Develop and present dashboards for Senior level Executives.
  • Set the operational schedule to support the reporting needs of the PMO.
  • Defining the overall scope for several multidisciplinary Business and Technology oriented SDLC projects in agreement with Business Unit and Chief Technology Officer respectively.
  • Facilitating JAD/JRD sessions with client SMEs and Business to give shape and understanding to the requirements with the help of Business Analysts and Developers and ensuring all requirements are documented in the BRD (Business Requirements Document).
  • Employing rapid prototyping from Business Analysts to verify design and solicit customer feedback.
  • Assessing the effort, timelines and cost for executing a project after determining the most efficient, creative, innovative and cost effective solutions agreed upon with Confidential management.
  • Helping Business and Confidential management prioritize and lump multiple projects into a single Enterprise Release per quarter.
  • Proposing Design and performance solutions to development teams from a Solutions Architect standpoint.
  • Forecasting resources based on the upcoming and pipeline projects, ramping up and down as needed.
  • Contributing to the interview process by participating in the panel with a strong emphasis on identifying the ideal candidates in the event of an external hire.
  • Identifying appropriate internal resources for the project and helping them come up to speed.
  • Assigning responsibilities to project resources, organizing daily meetings to discuss technical roadblocks and resolutions, risks and ways of mitigation, fostering growth, setting milestones and encouraging resources to meet them and evaluating performance against the goals set.
  • Maintaining resources, tracking timelines, costs and risks using Microsoft Project plans and Planview from Design up to Implementation for up to 5 mid-size to large SDLC projects ranging from few hundred thousand to multi-million dollar projects and maintaining one consolidated Enterprise Release project plan.
  • Escalating to client management for urgent issues requiring their involvement.
  • Reporting weekly project status to the Business and Confidential Management in Microsoft Excel document with the % completion, highlighting the risks and means of mitigation.
  • Overseeing the Requirement traceability Matrix (RTM) across all phase of the project.
  • Performing Gap Analysis, SWOT analysis, Risk Analysis and Cost/Benefit analysis.
  • As first point of contact for the project, meeting weekly with external vendors, conducted site visits and communicated daily with technicians.
  • Serving as the IT program coordinator and Vendor coordinator coordinating with internal teams and external vendors to oversee smooth progress of the projects in the Enterprise Release.
  • Demonstrated fiscal accountability by frequently delivering projects under budget.
  • Excellent negotiation skills with the client and external vendors alike for timelines and cost.
  • Serving as the Enterprise Release manager towards the end of Customer Acceptance testing phase to gear up for implementation and during the implementation phase to communicate the implementation hourly status to stakeholders for the entire release.
  • Triaging post production issues and expediting resolution for the same by assigning to appropriate folks.
  • Ensuring all the project documentations are in place to achieve Sarbanes-Oxley (SOX) compliance.
  • Projects successfully executed, managed and completed in this period as a Sr. PM/ Program Manager following Agile and Waterfall methodologies:
  • HIPAA 5010 conversion and remediation
  • Provider Suffix Expansion
  • Health Plan Modernization project
  • Duals Medicare – Medicaid Benefits project
  • ASO (Administrative Services Only) Self -Funded and Flex-funded products
  • Health Information Exchange (HIE) – Affordable Care Act (Healthcare Reform ACA)
  • 70-30 Capitation payment project
  • ICD 10 conversion

Confidential, Franklin Lakes, NJ

Role: Project Manager/ Scrum Master


  • Management and coordination of multiple modules of enhancement program of 4010 standards of healthcare transactions to federal mandate HIPAA 5010 standards.
  • Directed and managed different teams to do SIT, UAT, automation and performance testing for implementing the new Medicaid system.
  • Worked with internal and external resources to organize components of a major project.
  • Responsible for creating new Work Request / Change Request and follow-ups.
  • Supervising and tracking project activities and assuring completion by baseline time. Creating and tracking Risks and Issues and escalating them to leadership team if required.
  • Establishing and maintaining project performance metrics and measures.
  • Perform as project SharePoint site Administrator and maintaining the project library housed on SharePoint.
  • Responsible for managing and coordinating Budget management activities between project teams and finance department as well as forecasting budget (impact/effort analysis) and Accruals.
  • Coordinating Resources management with Sr. manager along with other project teams on board to understand their requirements and provide Resource forecast to management.
  • Maintaining the resource allocation of project schedule while working with a project scheduler. Ensuring resources are appointed appropriately and to the requirement.
  • Prepared weekly Status Report and support executive level reporting. Also preparing Progress reports to track progress and report possible issues, delays and risks.
  • Facilitate and refine critical processes related to project and program management as well as the software development life cycle (SDLC).
  • Coordinated initiate activities of preparing ICD 10 project charter, program resource matrix, high level budget proposal, SharePoint document Library and Clarity account.


  • Work with Product Owner and the team to create sprint backlog; prioritize and assign complexity points to the user stories based on its business value and ROI.
  • Monitor the progress of release and its deliverables and keep leadership apprised of Sprint and Release progress, and identify risks and issues.
  • Oversee the software development in Sprints by attending daily stand-ups and removing impediments/noise.
  • Report team progress by burn-up, burn-down charts and dashboards.
  • Organize, facilitate & lead retrospective, sprint and release
  • Coaching and mentoring teams in effective adoption and use of agile principles and practices.

Confidential, St. Petersburg, FL

Role: Project Delivery Manager/ Principal Business System Analyst

Domain: Finance

Project: Serve Enterprises is a wholly-owned subsidiary of Confidential . Serve Enterprise provides cutting-edge technological services in alternative payments in an innovative payment processing platform, payment card network, and new consumer payment solutions to the Enterprise Growth division of Confidential . My project with America Express was to build an Enterprise Reporting System to support asset management and credit risk management.


  • Client Coordination .
  • Project Scoping, Estimation and Planning
  • Executing and Tracking the Daily Task
  • Tracking and managing all Issue across projects
  • Onsite- Offshore Coordination
  • Weekly Status Reporting
  • Collect sign-offs from the clients on various completed deliverables
  • Produce Mile Stones report for the Sponsor and stake holders
  • Successfully delivered the project with smooth transition
  • Identify source systems, their connectivity, related tables and fields and ensure data suitably for mapping.
  • Extensively involved in the modeling and development of Reporting Data Warehousing System.
  • Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
  • Working with clients to better understand their needs and present solutions using structured SDLC approach.
  • Created surrogate key tables to map the required dimensions.
  • Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Created re-usable components using shared containers for local use or shared use.
  • Imported and exported repositories across projects.
  • Created Error Files and Log Tables containing data with discrepancies to analyze and re-process the data.
  • Used Aggregator stages to sum the key performance indicators used in decision support systems.
  • Troubleshot the designed jobs using the DataStage Debugger.
  • Tuned DataStage transformations and jobs to enhance their performance.
  • Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
  • Used the DataStage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis.
  • Created jobs sequences.
  • Created job schedules to automate the ETL process.
  • Enhanced the job properties for performance tuning.
  • Prepared the documentation of Data Acquisition and Interface System Design.

Confidential, Providence, RI

Role: Project Coordinator

Domain: Banking, Ecommerce, Finance

Project: The Online Brokerage Application

Confidential is a diversified financial services company — providing banking, insurance, wealth management and estate planning, investments, mortgage and consumer finance across North America.

The Online Brokerage Application allows the customer to View the Account status, Asset allocation chart, order status, account holdings, current market indices, trade online and view charts.


  • Effectively apply PM methodology and enforce project standards
  • Establish and maintain effective relationships with the customer and key stakeholders of the project
  • Project scoping, defining project requirements and specification and preparing project plans for execution
  • Project governance and oversight of various projects consisting of Scrums and multiple Sprints
  • Managing the Scrum planning, Sprint cycle, Scrum release and Story boarding / requirements processes
  • Liaison between the various stakeholders in various business units and the development teams Project resource and budget management, milestone management and requirements capture
  • Ensure project documents are complete, current, and stored appropriately
  • Track and reports team hours and expenses on a weekly basis
  • Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models.
  • Understood and articulated business requirements from user interviews and then convert requirements into technical specifications.
  • Interacted with SMEs, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business team and technical team.
  • Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specifications (URS) for the Web based application by following SDLC methodology.
  • Collaborated in building a business analysis process model using Rational Rose,

RequisitePro and Visio

  • Participated in the logical and physical design sessions, developing design documents.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, for OOD using UML.
  • Performed requirement analysis, and detailed examination of all the use cases and issue logs.
  • Performed extensive business process analysis including data analysis and GAP analysis.
  • Documented and delivered Functional Specification Document to the project team.
  • Played a key role in the planning, testing, and implementation of system enhancements and conversions.
  • Partnered with the technical areas in the research and resolution of system and User

Acceptance Testing:

  • Worked as a User/Customer Advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to BRIDGE the gaps between IT and Business Client.

Confidential, Minneapolis, MN

Role: Lead Business System Analyst/ QA Manager

Domain: Capital Market, Finance

Project: As the Investment Management Division of Confidential, Confidential has over $193 billion under management. The project aimed at integrating Order Management System to support Fixed Income trading and to support Equity and Derivative trading (Options, Futures, Forwards and Credit Default SWAPS) to realize Straight Through Processing internally from Front Office to Downstream Systems (e.g. ADP & PMR) and Custodian Agents. The new system helps portfolio and asset managers, financial advisors and traders gain a simple, cohesive and transparent view of service data and enable multiple specialists and bankers to collaborate more seamlessly to service customers with complex money management and investment concerns.


  • Involved in Managing Data modeling project from Logical design and implementation of Sybase Database
  • Identified source systems, their connectivity, related tables and fields and ensure data suitably for mapping.
  • Strong usage of Subject Matter expertise in Fixed Income, Equities, Equity Swaps, Equity Finance, Stocks Trading Cycle, Portfolio Analysis, Asset management, Bonds and Bond Trading Cycle, Bond Pricing, Derivatives (Options-Including Vanilla and Exotic and Futures/Forwards), Credit Derivatives, Interest Derivatives, Alternative investment, Portfolio Management, Sales and Marketing
  • Responsible for creating and reviewing business requirement documentation, functional specifications, project schedules and test plans
  • Expertise in development of High level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems
  • Prepared for GAP Analysis; identified and documented improved areas to meet capital requirement regulations for Basel II Compliance.
  • Enhancing supporting documentation (policies, frameworks, standards, methodologies, and modeling documents) to demonstrate compliance with the Basel II Accord.
  • Identify customer marketing opportunities by applying data mining models and writing advanced T-SQL stored procedures and queries.
  • Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
  • Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
  • Conducted JAD sessions for communicating with Stakeholders and Project directors
  • Converted various SQL statements into stored procedures thereby reducing the Number of database accesses.
  • Worked in mainframe environment and used SQL to query various reporting databases.
  • Used Query Analyzer, Execution Plan to optimize SQL Queries.
  • Enabled Proper selection of the hash table design parameters for faster table look-up.
  • Created re-usable components using shared containers for local use or shared use.
  • Imported and exported repositories across projects.
  • Created Error Files and Log Tables containing data with discrepancies to analyze and re-process the data.
  • Used Aggregator stages to sum the key performance indicators used in decision support systems.
  • Generated XML documents using the XML Output Stage.
  • Developed QA Test Strategy, Test Plan and Scope of Testing & managed QA Team.
  • QA process standardization through analysis of existing scenario, problem cause report and mitigation measures.
  • Define the overall testing goals and strategy for the systems being tested.
  • Test execution, defect logging, daily reporting.
  • Quality Center set up and administration activities.
  • Testing release process monitoring.
  • Recommend continuous process improvements.
  • Point of contact for QA related processes.
  • Prepare Testing metrics, Develop and Present Test Summary Reports for senior management.


Role: Project Manager

Confidential an ISO 9001:2008 certified IT Company, A leading System Integrator offering Customized-IT-Sales & Solutions, Project Implantations, Network & Power Solutions to End Clients, Corporate, Retails, Small, Medium & Large Business House, Banks, Govt. with best Alliance & authorized Business Partnering with IBM, Lenovo, Microsoft, Quick Heal, Norton-Symantec, Socomec UPS, Dell, Tally, CISCO, Tyco-TE Networks, Net gear, SMC & more offering Information Technology Services And Solution, Like: Data Processing, SEO, SEM, Web Design, Content Management, Training, Sales & Service of Networking, Telecommunication & Office Automation Products, Customized Software, Software Application (Client-Server & Web Based), Importer, Exporter, Manufacturer, Distributorship, C&F Agent/Stockiest, Retailer, Reseller And IT Consultancy” since 13 years at Gandhinagar-Ahmedabad, Gujarat, India with excellent staffs which provide world Class solutions with their excellent technical knowledge.


  • Responsible for the senior-level management of business and technical programs and projects from initiation through implementation, including: planning, analysis, design, development, testing and implementation.
  • Plan, execute and manage multiple programs and projects within the defined scope, quality, budget and schedule.
  • Reporting directly to the CIO, General Counsel and VP’s, translate strategic vision into several strategic projects, including: PMO methodology design and implementation; Process improvement utilizing methodologies; Patenting of industry leader technology; Development of the corporate strategic plan for project approval and prioritization; Implement Agile Scrum methodologies, tools and daily scrums; Develop product, program and project road maps.
  • Provide regular and weekly status updates to Senior and Executive management and Steering Committees.
  • Identify and escalate project risks, issues and mitigation plans to Executive and Steering Committees and resolve with influence.
  • Develop strong partnerships with business leadership to ensure that new business opportunities support and improve the corporate vision and strategic goals.
  • Analyze complex cross-functional business processes, develop appropriate business requirements and translate into program and project schedules.
  • Identify and secure resources and coordinate the efforts of business and IT management and third-party vendors in order to deliver projects according to plan.
  • Oversee quality control throughout the project life cycle. Establish project business cases, governance and charter.
  • Understand and comply with established corporate and IT standards and methodologies.
  • Required skills and knowledge in systems analysis and design, creating technical design documents, and creating integrated design documentation.
  • Managed project efforts of major stakeholders including Marketing, Sales, Financial Operations, Executive and Senior Management, and virtual staff.
  • Managed complex programs and projects, and assembled and managed a virtual team of 50+ cross-functional resources.
  • Directly responsible for managing multiple projects by creating and monitoring multiple project plans, issues logs, risk registers, budgets, meeting minutes and status reports. Defined scope, assigned responsibilities and monitored project progress.
  • Diplomatically and decisively managed the often-opposing expectations of senior, executive and regional management.
  • Responsible for managing the full SDLC of mid-to-large projects, following standard PMI principles, team coordination, external client management.
  • Provided standard project documentation: Project Charters / Scopes, Project Plans, Risk Mitigation and Resource Plans, Schedule/Cost Performance and Progress reports.
  • Responsible for process improvement efforts, including: Change Management, Risk Management, Quality Control, and SDLC standards.

Role: Sr. Software Developer/ Team Lead


  • Reengineered the Software Development department by standardizing the following: Structured requirements gathering and quality assurance; structured project methodology. Established trustworthy client, cross-functional and team relationships.
  • Managed 30+ Developers and System Engineers responsible for development, database, support, and consulting services.
  • Conducted presentations and training sessions to executive management.
  • Developed complex workflow systems using JavaScript, Java, XML, HTML, and VBA.
  • Acting Manager on various high visibility projects. Managed all aspects of the project life cycle, established schedules and status reports, and managed software acceptance. Facilitated cross-functional communication with all levels of management.
  • Developed intranet applications using JavaScript, Java, XML/XSL, HTML/DHTML, CGI, CSS, and Oracle.
  • Designed and wrote specifications for system enhancements and trained junior staff.
  • Implemented best practices, standards and procedures including quality and delivery methodologies.
  • Ensured compliance with the documented software processes and procedures throughout the life cycle of software products.

Role: Software Developer


  • Lead and co-ordinate development with 3 teams involving technical and business resources to enable traceability of customer activity and automatic creation of customer invoices.
  • Developed a CRM application to manage workflow of customer requests and to provide customer centric view for back office processors.
  • Interacting with Client Business Department
  • Implemented including interfaces using ASP, Java Script and VB Script
  • Developed client interfaces using ASP, Java Script, VB Script for logins.
  • Involved in SQL Server Database analyzing
  • Interacting with Graphic Designer to embed the ASP code.
  • Involved in Creating/Modifying the Tables, Triggers, Stored procedures.
  • Designed and developed web user interfaces with back-end databases and other tools.
  • Resolved difficult problems relating to software applications and programs.

Role: Assistant Web Designer


  • Created web site designs based on client's specifications.
  • Created and edited images and graphics for website use.
  • Collect, edit, customize contents for the websites & Produced sample sites & received feedback about draft sites.
  • Assisted the Senior Web Developer with localization-related tasks on banners, newsletters, emailing, mini-sites, image galleries, ad hoc tasks & wide range of web based projects.
  • Design / create / localize graphical online media assets such as Flash animations, static banners, email templates, posters, etc. to support online campaigns and marketing operations.
  • Coordinated with Art Designer on print design (ads, direct mail, brochures and logos).

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