- Program Management Office
- IT Project Management
- Business Process Improvement
- System Development Lifecycle (SDLC)
- Application Development Management
- FDA Quality System Regulation
- ITIL Framework
- Microsoft .NET
Project Manager leading effort to pilot Google Apps Premier for productivity and collaboration. Google chosen as an existing bank supplier and leader in emerging technology. Requirements and desktop computing strategies driving the exploration of cloud - based applications.
- Defined Business Requirements and facilitated Enterprise Architecture review
- Developed Project Charter to conduction production based pilot of cloud-apps
- Worked closely with Google to understand Single Sign On (SSO) and authentication capabilities and customization
- Facilitated Line of Business Risk Acceptance process
- Facilitated review of IT security controls with vendor and information security teams including review of SAS 70 audit report
- Managed project time and expense using Clarity and PCM Web service
- Represented cloud and SaaS apps during strategy working sessions associated with desktop innovation, infrastructure, and collaboration Centers of Excellence (COEs)
- Initiated and supported the supply chain process to on-board the Google Apps Premier service
Confidential Charlotte, NC
Primary responsibilities were Project Management, Engagement Cosulting/Service Delivery and Business Development. of .NET e-commerce applications for warranty and claims processing. Developed project WBS encompassing planning, requirements definition, training, and development. Implemented IT project governance and SDLC documentation for the rapidly growing international company to elevate the maturity of the IT function. Implemented MANTIS defect tracking to support software development. In addition to the original project management scope, provided company leadership with an assessment of IT capability gaps to use in evaluating their readiness to support planned business growth.
Confidential McLean, VA
Confidential services manager in the public health and social services business segment. Experience with project startup and execution and day-to-day engagement management and team performance management.
Program Management Office - Strategic biomedical systems replacement project
Developed and enforced internal program governance policies and procedures to mesh with IT lifecycle and regulatory requirements for medical device software. Facilitated deliverables reviews and end-of-phase reviews for the strategic business transformation project in the biomedical services line of business of the American Red Cross. Developed numerous processes, instructions, and workflows to support SDLC activities in a highly controlled manner.
Project Manager - Application Configuration of COTS application for business transformation
Managed a team of systems analysts through cross-functional business process requirements analysis and system design for a national biomedical computer system replacement project.
Developed detailed and integrated project plan to mesh with subsequent testing and deployment milestones. Manage headcount of 20 business process and systems analysts in a task-driven and resource load project plan.
Project Manager - Multi-site lab systems software deployment
Initially established program structure to coordinate multiple projects by introducing governance model to support communications, project planning and monitoring, budget and risk management. Project Manager for software releases under SDLC process and FDA regulatory control for medical devices. Responsible for developing the approach and managing execution of work delivered by a composite team of IT, business sponsorr. Tasks include the coordination of software development and systems engineering, system testing, and quality assurance.
Program Management - Technologist for identity management solution and SmartCard credentialing program. Extensive exposure to national transportation system security planning and improvement. Developed business case, technical requirements, Mission Needs Statement and OMB Exhibit 300 documents to demonstrate alignment with strategic IT and homeland security plans. Played significant role representing technological aspects of the concept to stakeholder agencies which resulted in a $100 million IT acquisition decision to prototype the system.
Change Management Lead - Designated lead for change management team to revamp contracts management processes and MIS for a program office managing $500 million in annual IT equipment purchasing. Specifically, managed an e-procurement solution based on an n-Tier J2EE application, implemented a Contract Management system and developed an Advance Acquisition Planning system to better prepare for major IT hardware acquisitions and fieldings to U.S. domestic and foreign based combat forces.
Confidential Washington D.C.
Information Systems Manager
IT manager responsible for budget and delivery of all IT systems. Enhanced content delivery and functionality for the association’s website. Developed and maintained applications using Microsoft Visual Basic 6.0 which were deployed on IIS 4.0 and Microsoft Transaction Server. Improved application and network performance by migrating the organization’s data to a dedicated database server with RAID 5 and tape drive. Collected and aggregated data on research capabilities and environments at undergraduate institutions to present to the National Executive Office.
Implemented data backup and network security improvements for the organization’s Windows NT Server network. Worked with software vendors to troubleshoot the organization’s association management software. Negotiated contract during software vendor acquisition to address service levels agreements and pricing. Implemented standard operating procedures to streamline and improve efficiency for development efforts and web content publishing.
Confidential Fairfax, VA
Maintained a project office in support of Y2K compliance for U.S. military information systems. Implemented web based system to inventory and monitor systems and compliance testing. Developed detailed reports consisting on IT systems modifications and development efforts across all Army installations and functional areas. Developed schedule to provide Army executives with an analysis on the criticality and magnitude of Y2K resolution activities. Developed and maintained website to collect and provide compliance feedback to program managers throughout the Army using secure, data-driven webpages.