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Sr. It Project Manager Resume

New, YorK

Summary of Qualifications:

  • Program/Project Management: I am an accomplished certified senior level Project Manager and certified Scrum Master (SCM) with more than19 years of extensive experience in Designing, Establishing, Directing Global project/program management offices (PMO) and organizations (IT Global Project Management) with quantifiable results, Project management methodology (Waterfall, Agile/Scrum), Project Life Cycle (PLC) and Software Development Lifecycle (SDLC), Business Continuity Process (BCP) process.
  • Global Project Management: Experience gained from working at both a global management consultancy best known for its structured methodologies and high performance teams; and regional boutiques that take pride in their custom - fitted precision in project execution. My professional background reflects a wide range of experience and achievements in Project Management (Global project US, Europe & ASIA), highly experience in Vendor Management (Third Party Vendor (TPV) and Global Resources Management (In-house and Off-Shore team).
  • Project Management Planning & Documenting: Strong experience to create the Project Charter, Project Schedule Plan, Project Scope Management Plan, Project Communication Management Plan, Project Quality Management Plan and Project Risk Management Plan. Managing multimillion dollars projects Scope, Time, Cost/Budget, Resources, Change and Risk for successful project delivery and rollout the Project/Program on time and under budget.
  • Business Acumen and Adaptability: Adapt the new business idea in order to upgrade the current process to meet the expected quality of the product and apply the right method to best fit the situation of project management process. Understand the business process, matrix and implications of decisions for profitability and align work and business continuity process (BCP) with strategic goal.

Core Competencies:

Designing, establishing, directing global project/program management offices and organizations (IT Global Project Management) Master planning (budgeting, scheduling, timelines, staffing) Team leadership and development Budget & Resource Management Vendor / Contract Management Change Management Quality/Risk Management Corporate Governance Strategic Planning and Global Integration Business Process Management Business Continuity & Disaster Recovery Planning Business Intelligence E-Commerce SDLC methodologies / Web base Application

TECHNOLOGY SKILLS:
  • Software and PM Tool: Microsoft Project 2010, Visio Professional 2010, Microsoft SharePoint 2010 Microsoft Office 2010, WIKI, JIRA, Green Hopper
  • Testing & Bug tracking Tool: Win Runner 7.0, SQA Rational, Team Share, Support Logix, and Test Director.
  • PLC, SDLC, Agile/Scrum Methodology: Waterfall, Agile, SCRUM, SDLC, PLC, TLC, RUP
  • Operating System: IBM PC Compatible, Windows, Windows NT & Macintosh OS X.
  • Technologie / Data base : J2EE, .Net, ASP. Dot Net 3.5, UNIX Sun Solaris, ORACLE 7.X (SQL &*PLUS), Java , Java Script, Cold fusion, J++, ASP. HTML Demandware, Sitecore, WordPress.

Industries:

  • Retail: eCommerce, On-line retail store (Mobile accessibility)
  • Mobile Technology: iPad, iPhone, Android and Tablet
  • Financial, Data-Warehouse, Mortgage Banking, Data Analytics, Market Research
  • Tele-Communication: Mobile, wireless. Telecommunication
  • Pharmaceutical: On-line Training using Wireless device, Video Presentation and Pharmaceutical Training
  • IT: (Software development Project (SDLC), Web Application
  • Multi Media: News Media / TV / Entertainment / Digital Media
  • Educational: Publishing, On-line class / Educational (K-12)
  • Insurance- Travel, life, Business, Corporate.
POFESSIONAL EXPERIENCE:

Confidential

Sr. IT Program Manager/PMO

Projects:

  • Web base E-Commerce (B2C)
  • Project Life Cycle (PLC) Agile/Waterfall
  • Setting up project management environment (Agile)
  • IT/Software development Life Cycle (SDLC)
  • Global Resources, Release and Vendor Management
  • Order Management System (OMS)

Responsibilities:

  • Manage to delivery this mobile ecommerce projects through full product development lifecycle via Agile delivery methodology. Demonstrate broad knowledge of direct to consumer Customer Contact and ecommerce business processes, with Business, Marketing and IT team. Performs the overall day-to-day management of the project to ensure that project objectives are achieved within time/cost/quality constraints. Also responsible for project documentation including project plan, status reports in order to ensure that project business and IT requirements are captured and documented.
  • Manage daily queue of multiple development resources, taking into account the business needs and priority. Working with business users to manage project development and helps set expectations among business and technical users for timelines. Re-prioritize the daily and long-term project tasks pending the shifting business priorities. Assist PMs with management of entire queue of technical tasks and resource management and as a part of the communication plan I create the “Project Status” report and share the overall project status with stakeholders and senior executive in weekly/by-weekly meeting.
  • Ensure readiness for change across business by ensuring effectiveness of change management programs that will result in the early adoption of the new solution and business processes. Collaborate with key stakeholders to champion the change throughout the organization, incorporate lessons learned into future projects to ensure desired results. Strengthen relationships across business by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives. Leverage business relationship management skills and the ability to understand and anticipate the needs of the respective business stakeholders.
  • Facilitate project and arrange meetings to Confidential the project progress report to the steering group to ensure the project’s overall direction and integrity. Performs management of the risks of the project, including the development of contingency plans and analyze the risk mitigation plan with IT, Business and Stakeholder to have a proper solution. Manage project scope and change control and liaise with any vendors or suppliers in relation to the project.

Confidential (New York)

Sr. IT Project Manager/PMO

Projects:

  • Data Warehousing / Data migration
  • Mortgage Banking / Business/Personal Loan
  • Market Data Research and Analytics
  • Hardwar and software update/upgrade (Infrastructure)

Responsibilities:

  • Project Overview: My primary day to day operation was contact with different departments of this organization, such as, Mortgage, Credit Card, Loan and Banking in order to get the update of the project Progress. Assign and get the update the project tasks form the resources (developer, QA, DBA) from in-house and off-shore team. Manage the change control process and update the staring committee and senior stake holders relevant to project progress in daily and weekly meeting with Power point Presentation, JP Confidential has been creating a reservoir using Hadoop/Green Palm DB, which will be convenient and secure to all the departments to access data, sorting them according to different categories in order get their customer’s information globally. As a part of this project it was required to purchase the Hardware and Software as well (Setup server/hardware, install software, etc.).
  • Project Planning & Documenting: Utilize negotiation skills to drive project team and executives to make decisions in a timely manner in order to deliver project as to agreed scope, schedule and budget. Partner with corporate planning to track project/program budgets at a detailed level. Lead and drive issue resolution, risk identification and mitigation, change and dependency management. Encourage the active use of a strong risk management framework with the project teams and stakeholders. Create the Project Charter (to include clear project objectives, goals and deliverables), Project Scope Plan, Project Schedule Plan, Project communication plan, Project Quality Management Plan and Project Risk Management Plan in order to run the project according to proper business standard and maintain the right direction of Project Life Cycle (PLC) to complete the work on time and under budget.
  • Provide Guidance & Mentoring Project Team: Provide overall leadership across multiple projects, resources allocation and budget management. Ensure the project management process is set in line with business requirements and strategy. Also ensure that the global, regional and local business strategies are aligned and developing the right product according to client’s requirements. Time to time revaluate the program priorities as the business environment evolves, recommending adjustments to the roadmap as new priorities emerge. Organizes and manages internal and external resources required to support and execute the program. Responsible for issue tracking and resolution; accountable for projects deliverables. Identify, evaluate, document and disseminate to assigned project teams lessons learned during the project phases Provide stake holders’ on-going updates as to the progress of the projects teams and work effort on the progress of the project teams on an ongoing basis.
  • Project Status reporting and Post-deployment: Create the high-level Program/Projects status report (Power point presentation with Graph chart) for the Senior executive, stake holder, sponsor and other team members to update them relevant to current overall status of the project. Generate the financial data sheet (using Excel spreadsheet) report and develop the strategic financial plan to capture the current expenses of the ongoing projects/programs and savings for future reference. Manage initiatives from the requirements definition, through technical development, deployment, and post-deployment monitoring, including project planning, tasking, resource allocation and balancing, and status reporting. Via regular status meetings and other methods, maintain a continuous, accurate record of all operations performed by project personnel, both internal and external.

Confidential, (New York)

Sr. Project Manager/PMO

Projects:

  • Tele-communication / Mobile Technology
  • IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile
  • Release Process and Vendor Management
  • Web base E-Commerce (B2C)
  • Infrastructure

Responsibilities:

  • Daily responsibility: My primary day to day operation is contact with vendor companies (T-Mobile and Celluphone) to ensure that all our projects and business operations are working according to our business requirements, such as, verifying the backend connectivity for SMS, MMS, TEXT messaging system, also, adding new client, assign new number to existing and non-existing clients. Part of the project is to choose $19.99 to $59.99 plan according to their choice (local and international call)
  • Infrastructure project: Upgrading current DB server and install new server to store the client information due to accommodate the increasing the clients information. We install the SQL server 2012 Enterprise and add RAM. This server has capability to store over 5million+ client’s info along with their plan, billing information and credit card information as well. Setup the agile environment and work with diverse groups and individuals Familiarity with Agile/Scrum methodologies. Create and maintain the weekly projects status report, along with burn-down chart in order to keep the project progress on track and maintain the proper process flow according to business requirements, build consensus amongst all stakeholders and deliver expected results with in time and budget.
  • Vendor Management (VM) & Release Management Process (RMP), work closely with the vendor/contractor to ensure the right quality product delivery according to business requirements, monitor the project progress, control and monitor the quality of the product and other related subjects. Create the proper documentation and get the sign of from the IT/Development Group, Quality Assurance (QA) and Business and Production team in order to release the software/application according to the business/client’s requirements.

Confidential, (Contract) (New York)

Sr. IT Program Manager/PMO

Projects:

  • iPad and iPhone Application for presentation and Training
  • Learning Management System (LMS)
  • Web base E-Commerce (B2C)
  • IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile
  • Release Process and Vendor Management

Responsibilities:

  • As a Sr. Program Manager I have implemented several major projects and the formation of Project Offices for large scale implementations for Pharmaceutical industry. These implementations include Business Acquisitions, Handling multiple Mobile Technology: iPad, iPhone, Smart Phone & Android Projects simultaneously in Agile environment. These applications are used for the Pharmaceutical companies for their external and internal training, introduce the new drug to the doctors and NPs. Projects are focus on the ecommerce site. Vendor, Hospital, Nursing facilities can review and verify the drug on line and they can place the order on line. User information will be verified (the license number, which is assigned by the Health and Hospital Corporation (HHC) and Food and Drug Administration (FDA) in order to process the request on line.
  • Setting up the Project Management Office (PMO), Project Life Cycle (PLC), Project Process Guidelines (PPG) and develop the business strategic plan according to business requirements of the organization, including managing the project Scope, Time, Cost/Budget, Resources, Change and Risk for successful delivery and rollout the Project/Program on time and budget. Create the Project Charter (to include clear project objectives, goals and deliverables), Project Scope Plan, Project Schedule Plan, Project communication plan, Project Quality Management Plan and Project Risk Management Plan in order to run the project according to proper business standard and maintain the right direction of Project Life Cycle (PLC) to complete the work on time and under budget.

Confidential (New York)/Office of Chief Medical Examiner (OCME)

Director of PMO

Projects:

  • Laboratory Information Management System (LIMS)
  • Electronic Death Certificate (EDC) System
  • Install and Upgrade the Network, LAN/WAN & Wi-Fi system
  • IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile, Waterfall

Responsibilities:

  • As a Lead Program Manager, managing multiple projects and a large technical team as a part of the day to day operation. Coordinate the tasks with different development team in order to meet business objective and quality of the product. Assisting different Project Management teams, working with all business units to prioritize and manage different high profile projects that include Sprint Cycle level, setup the project roadmap, resources, budget and workload of a dedicated part of the technical team.
  • Setup Environment: Setup the PMO and work with the members of the Agile team who serves as the customer proxy, and responsible for working with the Product Manager and other stakeholders, including other product owners and the team, to define and prioritize the team backlog so that the solution effectively addresses user needs while maintaining technical integrity. Provides leadership to the assigned project teams and mentors less experienced project managers,
  • Managing Project: Responsible to manage the multi- million dollar project, forecast, mitigate forecasted variance to plan, issue and change management and reporting project metrics to management. Handling multiple Web base Projects simultaneously (Agile methodology) and produce the project plan and other related documents to ensure successful delivery of the project and to meet the stakeholder’s satisfaction. Manage project teams in a cross divisional environment and directs, manage and supervises the corporate enterprise level projects. Reviews proposals to determine costs, timeline, budget and resources requirements.
  • Vendor Management (VM): Worked closely with outside vendor to ensure quality of the product and product deliverable according to business requirements and within budget. Setup weekly status meeting to discuss the project progress. Analyze the risk and take the appropriate action to resolve open issues.

Confidential (Contract) (New York)

Sr. Project Manager

Projects:

  • Global Project / Mobile Technology / E-Commerce (B2C)/ Web Application
  • News Media / TV / Entertainment / Multi Media
  • Infrastructure /Global Project
  • IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile, Waterfall
  • Release Process Management

Responsibilities:

  • Global Project Management: Manage large project teams located globally responsible for the delivery of multiple complex projects and programs which are broad in scope, interdependent, high risk, and high impact have medium to long term implementation time frames and are cross functional. Project teams typically include onshore, offshore, internal, external and managed services resources. Apply expertise across the complete project lifecycle, lead project sessions such as estimation, requirements, scheduling/planning within an iterative development (waterfall & Agile) framework and apply the different methodology, Manage distribution of all Projects Initiation Documents and chair a kick off meeting for the start of all projects.
  • Project Planning and documenting: Create the Project Charter and other project related plans (Project Scope Plan, Project Schedule Plan, Project communication plan, Project Quality Management Plan and Project Risk Management Plan. Provide well-crafted IT governance communication vehicles on time with accuracy and completeness such as resource management reports, IT Executive Council, Board of Directors status, and various status reports utilizing MS Office tools suite and project /portfolio management solution. Ensure all communications are audience appropriate.
  • Team Management: Set the direction for the project team. Ensure respectful communications by creating an atmosphere of collaboration and iterative improvements, inspiring people and teamwork, and welcoming change by team engagement of planning and problem solving. Be conscious of team behavior and contribute constructive feedback to line managers for annual Performance Evaluation.

Confidential (Contract) (New York)

Sr. Lead IT Global Program Manager

Projects:

  • Global Project /Insurance, Web Application/E-Commerce/ B2C
  • Install and Upgrade the Network, LAN/WAN & Wi-Fi system
  • IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile, Waterfall

Responsibilities:

  • Project Overview: Managing global project (US, Europe & ASIA, known as Middle-East Mediterranean South-East Asia (MEMSA). Managing off shore IT development and QA teams located globally. Setting up the Project Management Office (PMO) and Project Process Guidelines (PPG) and develop the business strategic plan according to business requirements.
  • Global Project Management: Manage Global integration of three international leasing environments into a single platform. Partner with business units, technology teams and software vendor in defining objectives and establishing the project charter and scope with road-maps, strategic plans, and the process re-engineering effort in defining, business and functional deliverable's, execution strategy, test plans including UAT and SIT. As part of the business assessment, I provide the strategic business guidance and support to all the Global Projects/Program, according to their size and nature of the business and also develop and maintain the Requirement Tractability Matrixes Document (RTMD) along with Business Design Documentation (BDD) based on the business requirements to justify the business continuity process.

Confidential (New York)

Sr. Project Manager

Projects:

  • News, Media / TV / Entertainment / Multi Media (Reuters, NBC, CBS, AP NEWS)
  • Mobile Technology / IT (Software development Life Cycle (SDLC)
  • Project Life Cycle (PLC) Agile, Waterfall
  • Web Application, E-Commerce

Responsibilities:

  • The FeedRoom is a pioneer in online video communications, and a market leader in live streaming video and digital asset management. It provides flexible online solutions that optimize business and marketing communications for the enterprise, government and media. Industry-leading organizations, such as Routers, NBC, CNBC, FOX5, AP, Barnes & Noble, Boeing, Bristol-Myers Squibb, GSA, Hewlett-Packard, MetLife, U.S. Marines and The Pentagon rely on The FeedRoom’s expertise to help engage audiences, build brands, monetize content and manage rich media assets more efficiently.
  • Project/ Resources Management: Demonstrate commitment and ensure team adherence to Project Governance model and project data integrity as defined by clients, including; PDLC (estimating, purchasing, planning, scheduling, execution, risk management, quality & process control, change management), timely submission of project artifacts and deliverables including successful passing of project audits including timely submission of team labor in resource management systems. Resources Work with all areas of the IT group, Sales, marketing and senior level executive and Steering groups to analyze business, business risks and cost drivers in the initial request stages to determine organizational opportunities. Gather and document the business requirements and develop creative solutions to managing and reducing total cost of ownership. Mentor and collaborate with project teams that assist clients in employing proper information systems, resources, and controls to maximize efficiencies and minimize risk.
  • Vendor / Release Management (VM), work closely with the outside vendor to ensure the right product delivery according to business requirements, it includes, agree and sign the contract with the vendor, monitor the project progress, control and monitor the quality of the product and other related subjects. Sign-off the project with the vendor after delivering the products according to business requirements. Create the proper documentation in order to process the release of the application/project according to business requirements. Get the sign of from the IT/Development Group, Quality Assurance (QA) and Business and Production team in order to release the software/application according to the business/client’s requirements.

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