Highly self - motivated and results-driven I/T management professional with more than 15+ years providing high-performance software solution architecting and project management in the technology and healthcare industries. Detail-oriented without losing sight of the big picture, analytical and methodical with insightful critical thinking to strategize solutions in addressing process and people-centric work issues even under stressful work conditions. Well-organized and resourceful with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks. Strong people management and exceptional interpersonal communication skills that inspire customer confidence with the business while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.KEY EXPERTISE
- I/T Project Management
- Agile /Scrum Methodologies
- Software Solutions Architecting
- Systems Development Life Cycle
- Tactical & Operational Planning
- Project Budget Management
- Systems & Network Administration
- Time & Change Management
- Relationship Management (Customers, Users, & Suppliers)
- Systems Integration, Conversion & Migration
- Business Needs Analysis
- Post Implementation Support
- Disaster Recovery Administration
- PERT/CPM Charting
- Systems Development & Prototyping
- User Acceptance Testing
- Staff Supervision & Training
- Records & Document Management
Operating Systems, Databases & Server/Hosting Technologies: Windows, iOS, Android, AIX, DB2, Oracle Websphere Application Server, Dell Server technology, Microsoft SQL Server, SOAP Web Services
Network Systems: Cisco and SonicWall routersPROFESSIONAL EXPERIENCE
Confidentia, Laurinburg, NC
Project Manager / IT Director
Served as a Value Added Reseller (VAR) for Medinotes and Allscripts systems. Planned and executed all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets. Provided technical leadership and guidance over the work of I/T professionals in defining project goals and scope, translating business needs into technical terms, preparing detailed work breakdown structures (WBS) and instilling shared accountability in achieving project deliverables. Fostered customer loyalty by ensuring that our customers realize the value of our solutions and services.
- Implemented Electronic Medical Records / Practice Management systems for offices as large as 90 providers.
- Implemented and supported Electronic Medical Records / Practice Management Systems for more than 40 medical offices in North Carolina.
- Received multiple awards from EMR vendor Medinotes based on sales volume and customer satisfaction.
Confidential, Florence, SC
C# Lead Developer
Led in developing Behavioral Health Practice Management systems using Visual Basic and MS SQL. Migrated Legacy Visual Basic software to C# and .net technology with MS/SQL backend. Led a team of 3 Software Engineers that developed a custom Bug/Problem Ticket tracking system with C# and ASP.net. Interfaced with customers to understand their business rules and coordinated with them during development and testing life cycles. Developed EDI functionality into base product (837,835,270,271).
Confidential, Greenville, SC
Offshore Development Project Manager
Responsible for the coordinated management of multiple related offshore development projects directed toward strategic business and other organizational objectives. Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, primarily C-level executives. Coached, mentored and led personnel within a team environment, focused on J2EE Web applications developed on Ahold Java framework. Served as Product Owner in Scrum process to facilitate Agile transitions. Presented periodic Dashboard reports on current programs, future opportunities and client issues. Maintained project alignment with strategic business objectives, and recommended project modifications to enhance effectiveness toward the business result or strategic intent.
Confidential, Software Architect
Managed a team of developers in designing and implemented a Java,J2EE, Struts-based OO framework that served as foundation and building blocks for all corporate software projects. Provided timely bug corrections and enhancement requests. Managed a team that developed and maintained common Web Services implemented in all projects that included business, UI and data centric functionality. Ensured all new development projects complied with design and development enterprise standards in terms of UML, OO design, enterprise coding standards and adherence with the Ahold framework. Served as Scrum Master to facilitate the Scrum process and aid developers in transitioning to an Agile methodology. Developed Agile processes and standards using a mixture of Scrum and XP methodology that all development teams were expected to follow. Enforced quality of code and compliance with enterprise development standards. Acted as Lead United States Enterprise Architect that implemented and coordinated a common framework between European, South American and Asia based Ahold subsidiaries.
Confidential, Houston, TX
Software Development Manager
Managed a team of software developers in supporting a Natural Gas Forecasting/Optimization application using C++. Coordinated with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems. Directed daily departmental operations, analyzing workflow, establishing priorities, developing standards setting deadlines and acquiring resources. Implemented XSD/Java based prototype to replace our C+ Natural Gas Application. Collaborated with Product Managers and Directors of Williams Energy and Conoco Energy to understand business rules and desired user interface. Directed our team in using Agile XP processes. Coordinated with QA team in planning and testing our product in a shared resource environment. Won Best of Show at Energy Expo
Confidential Triangle Park, NC
Java Software Team Leader
Led Java Developer for team of 9 Software Developers and 6 Quality Analysis technicians. Led Programmer and Supervisor for a number of Tivoli products in developing a J2EE UI widget library eventually adopted by over 50 IBM products, and is in wide use across IBM today. Developed and directed software system testing and validation procedures, programming, and documentation. Awarded 4 patents during my time at IBM related to OO encapsulation and programming.