MS in Management Information Systems, PMP, ITIL Foundation, Agile CSM, Carnegie Mellon/Software Engineering Institute Software Architecture Professional with 25 years of Technical Management and Application Architecture/Design experience. Intimately familiar with Law Enforcement, International Trade, Intelligence and Business Information structures, processing and applications.
Confidential, Davidsonville, MD
- As the Lead Business Architect for the Analytical Framework for Intelligence (AFI) program, supervised six contractors in completing the requirements analysis and initial designs for AFI. This included identifying and documenting the quality - attributes, functional and system requirements. My team also identified critical query, collaboration, information dissemination, security and analysis requirements for big-data user-to-user, user-to-system and system-to-system (federated) interaction and interoperability. Also provided guidance and training during the onboarding of new contractors in the organization.
- Guided the development and deployment of three non-attributable Internet research prototypes by working closely with the business owners, and transformed their requirements into design guidance for the vendor. Also developed the final requirement-based design and guided the vendor’s and CBP network resource teams in the development of the final operational Internet research capability utilizing the DHS High-Assurance Gateway (HAG), a Virtual Desktop Infrastructure (VDI) model (to protect the DHS infrastructure), foreign Internet Service Providers (ISPs) and specific auditing and target website capture capabilities.
- At the request of the Assistant Commissioner of OIIL, addressed a multi-year challenge of sharing Personally Identifiable Information (PII) with Heads of Intelligence (HINT) from four other countries (Canada, Australia, New Zealand, and the United Kingdom). Successfully proposed to my international technical counterparts an initial low-cost solution, and designed a prototype deployment of this solution utilizing the Federal Bureau of Investigation (FBI) Law Enforcement Online (LEO) web portal. Developed and coordinated standard operating procedures (SOP) for information sharing with counterparts in the four countries and the CBP targeting center in the U.S. Collected and developed the requirements from the user communities of all five countries, coordinated with the FBI LEO team to develop specific capabilities, including Special Interest Groups (SIG) management, rules-of-engagement, and subsequent secure Internet collaboration sites for cooperation on sharing PII data. Coordinated the purchase, testing and deployment of the encryption software to be applied to LEO email attachments, as users exchange PII data between the five countries through LEO's email capability. Also trained the initial users at the CBP Targeting Center (as well as the trainers in the other countries) on the usage of the FBI LEO site, and the operation of the encryption software as an integral phase of the PII collaboration workflow.
- Provided guidance to the Homeland Secure Data Network (HSDN) vendor regarding the deployment and testing of a high speed cross-domain data guard, and developed use cases and requirements for the deployment of data movement capabilities between multiple coordinated applications running across all three domains outside of the AFI application. Coordinated with the CBP Intel community and the vendor to document requirements, developed designs and use cases for information collection, aggregation and queries (manual and automated) for CBP users utilizing proposed coordinated AFI applications in all three domains (UNCLASSIFIED, SECRET and TS.)
- Supervised and trained other contractors in the development of DHS-required program documentation covering the Intelligence, Surveillance and Reconnaissance (ISR) programs within OIIL. Documented requirements and developed initial designs, training materials and all associated artifacts (Mission Need Statements, Concept-of-Operations, Alternative Analysis, etc.) for numerous CBP intelligence projects including the Law Enforcement Technical Collections (LETC) program, the Confidential Human Source (CHS) program, and the modification of the Department of Defense’s (DoD) ISR Synchronization Tool (IST) to accommodate DHS Intelligence collection requirements. Also guided the IST tool vendor and other contractors in the proper changes to the IST application to be converted to the DHS ISR Collection Tool (ICT).
At the direction of the Under Secretary for the Bureau of Transportation Security, I was assigned the task of Project Manager for CBP within the Information Sharing & Collaboration Office (ISCO) of DHS to provide coordination, information sharing and policy guidance between CBP and DHS. Key accomplishments include the following:
- Provided leadership for information sharing between CBP and the rest of DHS, as well as policy and technology guidance and solutions for sharing law enforcement information with other Federal, State, local and Tribal agencies.
- Authored several policy and information sharing guidelines on how the Presidential Executive Order 13388 of 2005 could be accommodated based on the CBP and DHS information security policies at that time, in regard to information sharing with the Federal, State, local and Tribal communities.
- Served as the Technology Lead within the Law Enforcement (LE) team of ISCO supporting DHS’s information sharing initiatives with its LE components, including the training and rollout of the Homeland Security Information Network (HSIN) collaborative tool.
- Served as the initial Homeland Security Information Network (HSIN) Evangelist within CBP, coordinating with the CBP CIO on the adoption of HSIN among the CBP personnel as appropriate.
Other key accomplishments during this period include:
- Acted as Project Manager for the Automated Targeting System Land (ATS-L) application, coordinating and directing technical resources in the gathering of CBP user requirements, designing and developing the PC/PDA user interface, and designing the back-end information processing modules. Coordinated the designs and requirements with the Department of Motor Vehicles (DMV) information vendor, as well as the CBP technical personnel who were developing the database, the real-time expert rule-based processing modules and the Graphical User Interfaces (GUIs). ATS-L is now one of the most successful modules of ATS. It evaluates the risk of vehicles and associated registered owners as they cross the Mexican and Canadian borders using expert-system rules as well as historical-crossing and DMV-sourced data, and provides the information to the CBP Inspectors in real-time.
- Developed and deployed the first wireless (802.11b) application to be officially certified for use at CBP, breaking new ground in user functionality and mobility.
Confidential, Armonk, NY
As a Subject Matter Expert for United States Customs Modernization Program data, provided technical and operational guidance to the U.S. Customs modernization proposal effort within Confidential . Served as the architect of the data acquisition programs tasked with acquiring trade data (carrier manifest, broker entry/entry summary) from U.S. Customs to be cleansed and standardized and brought into the new modernization environment utilizing Extract, Transform and Load (ETL) software, meeting targeted data quality assurance thresholds.
Confidential, San Diego, CA
Served as the management consultant to a project tasked with the development of artificial intelligence software designed to evaluate the risk of various financial instruments, consisting of groups of mortgages. Gathered requirements from the portfolio managers, led the software and security design efforts, and worked with the customer to develop delivery priorities and schedules.
Director of Strategic Solutions
Confidential, Islandia, NY
Served as the Knowledge Management Solutions Manager for East Coast customer projects involving complex strategic and/or tactical solutions that included extremely large multi-source (big data) aggregation activities and the use of artificial intelligence for data mining and analysis. Performed a pre-sales role of educating customers on the benefits and viability of these types of complex systems that are specifically designed to meet the needs of each customer.
Data Warehouse Consultant
Confidential, Beaverton, OR
Confidential: Charles Ross, Professional Services Director
As the lead Data Warehouse Consultant for the Federal Office of Confidential, was tasked with pre-sales support, and the design, development and deployment of data warehouse solutions to agencies within the United States Federal government, as well as government and private organizations of other countries. Created system designs for the U.S. Immigration and Naturalization Service. Also consulted to the Japanese Ministry of Finance, various Singapore and Malaysian insurance companies, Australia Social Security (Centerlink), Australian Customs, multiple Australian police agencies, and the Australian Stock Market, among others, concerning the development of Fraud Detection Systems. In addition, consulted to the Comptroller of Sherwin Williams to develop corporate-wide expense allocation algorithms and applications, logical data models, and revised business procedures, to be integrated into Sales Analysis data marts to establish "true cost" of doing business. Consulted to General Motors and Electronic Data Systems (EDS) on applying Decision Support Systems (DSS) to vehicle production and distribution, creating templates for "repeatable processes" to facilitate the iterative development of subsequent production-related data marts.
Computer Specialist - Project Manager
Confidential,, Washington D.C.
Served as the government Project Leader for two prototype targeting systems, the Targeting Information Management System (TIMS) and the Containerized Cargo Targeting Information System (CCTIS). Under my leadership, both of these systems and the agile development teams were fused to form the Automated Targeting System (ATS.) Over a five-year period, performed and supervised approximately twenty government and contract personnel in the design, development, and the successful deployment of the nationwide ATS client-server system that accomplished two missions: the targeting of illegal narcotics being introduced into the United States, and a Fraud Detection system that enhanced the discovery of improperly classified inbound cargo to avoid duty. These targeting systems utilized knowledge-based expert systems, clustering and association algorithms, and neural networks to identify illegal importations and fraud. Managed the development of the production ATS targeting system, utilizing an Confidential SP2 Massively Parallel Processor (MPP) as the 'Knowledge Warehouse', UNIX 6000s as application servers (data marts), the first production implementation of ORACLE in USCS, and personal computers as clients running Visual Basic and Visual C++ applications. This application received the highest priority of all U.S. Customs systems.