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Senior Project Manager Resume

Silver Spring, MD

SUMMARY

  • Project Management/Project Lead experience
  • Broad stakeholder communications/expectations management and facilitation
  • Determining, analyzing and resolving risks and issues and clearly communicating the impacts on the project
  • Business analyst experience with the ability to manage several moderate sized teams
  • Microsoft Excel, Word, PowerPoint and Project
  • Leading or functioning in a lead role for the implementation of medium - to-large projects with budgets over $1M
  • Business requirements development/analysis
  • Experience utilizing Project Management Institute established best practices

EMPLOYMENT HISTORY:

Confidential, Silver Spring, MD

Director of Administration

Responsibilities:

  • Performed human resources and administrative functions for the company.
  • Handled employee insurance plans to include Health, Dental, Vision, Life, STD, LTD, and COBRA
  • Maintained the corporate liability and fiduciary insurance.
  • Generated payroll for two separate multi-state pay cycles, bi-weekly and semi-monthly for over 110 employees.
  • Plan Administrator for 401k retirement plan.
  • Monitored and reviewed monthly insurance billings to ensure correct coverage and charges.
  • Processed and filed 5500s for Health and Welfare and Pension Plan.
  • Reporting to various Federal and State agencies for EEO, Affirmative Action, OSHA, inquiries, surveys, etc.
  • Implemented business analysis strategies to manage the issues.
  • Lead on the HCFA claims processing and data entry contract, coordinating support with the Project Supervisor.
  • Ensured proper reception and telephone coverage for the front end.

Confidential, Largo, MD

Consultant

Responsibilities:

  • Reviewed RFP and provided pricing to a proposal for the State of Maryland, Health and Human Services agency to deliver medical records data entry services.
  • Performed review of overall proposal and best and final submission.

Confidential, Vienna, VA

Program Manager/Project Director

Responsibilities:

  • Responsible for directing the marketing efforts for the company, providing research, planning and budgeting for new business opportunities.
  • Developed and maintained partnerships with various companies to increase the opportunities for new business.
  • Performed proposal preparation and pricing on new procurements.
  • Handled all contract administration functions to include processing task orders, novation of contracts from previous company, GSA Schedule administration and renewal, and all reporting in accordance with FAR.
  • Experienced with Labor Hour, CPFF, FP and TM contracts.
  • Lead on the Centers for Medicare and Medicaid Services (CMS) automated claims processing and data entry contract coordinating activities with Project Supervisor and Senior Systems Analyst.
  • Reported to CMS Project Officer monthly providing budget and production analysis, and project status updates.

Confidential, Bethesda, MD

Project Director

Responsibilities:

  • Directed the effort on the Department of Labor (DOL) contract providing Litigation Support, Office Automation, Data Processing and Personnel services.
  • Coordinated the activities of all Supervisors, Group Leaders, Case Managers, and Senior Team Leaders to ensure correct and on-time delivery of all products and services.
  • Participated in the analysis, design, and implementation of all litigation support systems and special projects.
  • Interacted with COTR to improve project operation and/or prevent problems.
  • Provided expertise and budget analysis to the DOL contract management and client.
  • Prepared the winning proposal for the Health Care Financing Administration (HCFA) Claims Processing project.
  • Worked with Microsoft Excel, Word, PowerPoint and Project.
  • Coordinated with many stakeholders, analyzing and resolving the issues.
  • Lead on the HCFA claims processing and data entry contract, coordinating support with the Project Supervisor.
  • Interacted with the Project Officer monthly providing budget and production analysis, and project status updates.
  • Performed all administrative functions and reporting for both contracts.
  • Provided contract administration for projects at DOL, HCFA, and Bureau of Engraving and Printing.

Confidential, Bethesda, MD

Project Manager

Responsibilities:

  • Managed the company’s DOL contract that provided Litigation Support, Office Automation and Personnel services to the Office of Solicitor.
  • Coordinated the activities of all Supervisors, Group Leaders, Case Managers, and Senior Team Leaders.
  • Participated in the analysis, design, and implementation of all litigation support systems and special projects.
  • Provided suggestions to the COTR to improve project operation and/or prevent problems.
  • Empowered with the authority to recruit, hire, and terminate personnel and to commit corporate resources.
  • Ensured that all employees completed their daily and weekly time and activity report forms.
  • Provided reports to the COTR on the status and activities of personnel covered under this contract.

Confidential, McLean, VA

Case Manager

Responsibilities:

  • In charge of overseeing and coordinating activities for twelve cases on DOL contract.
  • Interfaced with lead case attorneys to determine initial case needs and requirement to meet goals.
  • Conferred with GAC department heads in developing plans to meet set objectives.
  • Provided support to case attorneys in processing of health and dental claim forms as part of document discovery.
  • Supervised development of a database to analyze procedures, costs and discrepancies for attorneys to prove fraud.
  • Prepared procedural manuals for system operations and processing of various document types.
  • Served as the Assistant to the Project Manager.

Confidential, McLean, VA

Project Manager

Responsibilities:

  • Managed daily operation of a full service litigation support project for three major cases.
  • Coordinated support activities with Project Supervisors overseeing the operations in records management, administrative/legal documents, and document indexing units.
  • Supervised maintenance of over one million physical and electronic case related documents.
  • Interfaced with client attorneys, COTR, Acumenics Data Processing personnel, vendors and subcontractors to foster ongoing effectiveness of automated systems.
  • Generated weekly statistical reports and conducted meetings with the client.

Confidential, McLean, VA

Supervisor

Responsibilities:

  • Supervised records management functions relating to three major cases.
  • Responsible for quality control and workload assignments for document preparation and filing, information and document retrieval, voluminous reproduction and binding tasks, and document transfer using commercial delivery services.
  • Interacted with client attorneys and COTR to determine clerical requirements.
  • Compiled statistical data of workload performance by staff.

Confidential, McLean, VA

Document Clerk

Responsibilities:

  • Responsible for maintaining case document files and preparing documents for attorney use.
  • Provided support to 6 attorneys for an on-site trial over a period of six months to include arranging for office supplies, maintaining deposition exhibits, discovery documents, pleadings, correspondence, witness books, trial exhibits, trial transcripts and microfilm; document preparation and transmittal.
  • Participated on-site in the discovery phase of a major case for the duration of two months that involved screening, numbering, logging, photocopying and transmitting over 500,000 documents.

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