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Project Lead Resume

Washington D, C

PROFILE SUMMARY

  • Senior level project manager with over 18 years of experience in managing all facets of system lifecycle development
  • Diverse IT experience and a proven ability to manage successful teams utilizing multiple technologies
  • Strong Management and leadership skills with the ability to motivate professionals and maximize level of productivity
  • Extensive experience in developing and maintaining large complex systems for multiple Fortune 500 and government clients
  • Diverse experience working in several industries such as Finance, Education, Taxation, Child Welfare, Telecommunication, Energy and Housing
  • Top Secret (TS) clearance issued by the United States Government in March 2008
  • Project Management Institute (PMI) certified Project Management Professional (PMP) since May 2008
  • Information Technology Infrastructure Library (ITIL) foundation certified in June, 2010

AREAS OF EXPERTISE

  • Extensive expertise in the areas of project management, ITIL and Capability Maturity Model Integration (CMMI)
  • Vast experience in Mainframe, Client/Server computing and Relation Database Management System (RDBMS)
  • Well versed in aspects of software development, operations, and management of a broad spectrum of technologies to include experience with ORACLE, DB2, BMC Remedy, COBOL, SQL, JCL, CICS, Mainframe, HTML, JAVA, Microsoft Access, UNIX, C and C++
  • Excellent customer relationship and presentation skills with experience interacting regularly with senior level executives.
  • Extensive skills in transitioning and managing in an offshore outsourcing engagement.

PROFESSIONAL EXPERIENCE

Operations and Maintenance Delivery Lead

Washington, D.C.

Department of Justice project

  • Manage day to day operations and maintenance of the project
  • Responsible for managing the operational performance of the client contract
  • Manage a group of Developers, Functional testers, Technical Architects and Tier II Help Desk support team
  • Manage a group of Application Security Professionals with responsibility to review, document and analyze system security plan and controls following the National Institute of Standards and Technology guidelines
  • Work with the team to provide periodic documentation regarding system stabillity, vulnerability etc to Client Management as outlined by DOJ application security policies
  • Responsible for managing the budget for the team while making sure project’s financial goals are met
  • Use BMC Remedy tool to track issues reported by the users. Work with the users and management to prioritize the issues and respond back to the customer in a timely manner with problem solutions.
  • Work with the Client PMO group to schedule, manage and deliver software maintenance releases
  • Work with the Client and Development teams to proactively provide advice on solutions to business requirements, plan services to be delivered to users and adjust priorities of work as necessary
  • Work with the technical team to analyze root cause for system issues and develop solutions to resolve or mitigate the issues
  • Work with the Service Delivery Lead to ensure that the account meets the outsourcing service commitments to the customer

Project Lead

Washington, D.C.

Confidential

  • Manage a team with overall responsibilities that include application design, development and maintenance of Integrated Tax System (ITS)
  • Track all the enhancement / application change requests from the Client via BMC Remedy and work with the users to prioritize the fixes with periodic maintenance release.
  • Handle system change requests by proposing and supporting the design, development and testing of solutions
  • Provide support for others involved in the development and testing of solutions including programming, technical and functional assistance
  • Responsible for providing timely responses to all client requests including production support outside normal business hours
  • Ensure team members do peer reviews and follow standards as documented to deliver the best solution
  • Responsible for documenting Quality and Process Improvement (QPI) policies and metrics with the goal towards sustaining Capability Maturity Model Integration (CMMI) requirements

Project Lead

Reston, VA

Confidential

  • Responsible for managing teams involving several work streams
  • Responsible for the analysis of project requirements, application enhancements, maintenance and support of ExportSS system
  • Enforce ITIL framework with the goal towards promoting quality work
  • Plan and implement documented and repeatable process within the spectrum of ITIL framework that would improve service delivery to the customer
  • Verify adherence to Capability Maturity Model Integration (CMMI) requirements by performing reviews through out the Software Development Life Cycle (SDLC) process
  • Use BMC Remedy tool to track application defects
  • Work with the management to improve delivery capability and reduce execution risk for software deliverables
  • Work with the leadership to assess project scope, provide estimates for project timelines and cost feasibility
  • Responsible for adherence to regulatory, compliance and procedural guidelines
  • Define standards and reusable approaches with benefit for cross - functional groups
  • Work with the offshore team to complete work on time, on budget while meeting quality requirements
  • Assist and review all work performed by the onshore and offshore team and provide feedback
  • Act as a technical advisor to peers and offshore team

Senior Consultant

Reston, VA

Confidential

  • Responsible for Design, Development and testing of various modules of ExportSS system
  • Participated in analysis and design sessions that were geared towards system enhancements
  • Provided technical support for Quality assurance and User acceptance team during system and integration testing
  • Responsible for providing detailed documentation of the functionality and enhancements made to the system

Confidential

Team Lead

Washington, D.C.

  • Responsible for Design, Development and testing of several modules that were part of IDIS system
  • Develop and maintain Electronic Data Interchange (EDI) modules in accordance with ANSI X12 standard to communicate among 15 partners
  • Lead a team of Developers to provide configuration management support through out the software development life cycle process
  • Implemented the entire IDIS software in a standardized Endevor environment in accordance with the directive issued by the office of Inspector General
  • Interact with the users to ensure that the IDIS system development efforts are consistent with HUD's requirements
  • Participate in analysis and design sessions towards system enhancements
  • Responsible for leading a team of analysts to perform System study and write a technical spec for converting the entire application from a legacy system to a web enabled application

Confidential

Senior Consultant

Chantilly, VA

MCI Local Pricing project

  • Played a significant role in the entire development life cycle that includes requirements gathering, creation of business and technical documents, software development and testing of Local Billing System for MCIWorldCom Inc.,
  • Responsible for sorting through millions of records to generate various reports. These reports served as a key entity to Users and Management while they made significant business decisions
  • Develop Application and System test plans to test all the changes involved in a software release
  • Provide configuration management support through out the software development life cycle process using Endeavor
  • Developed and maintained test data that was used extensively for Application and System testing
  • Increased system stability by enhancing test processes and methodologies
  • Prepared test case matrices and maintained test cases for Application testing

Senior Programmer/Analyst

Dallas, TX

Confidential

  • Contributed in analysis, development and testing of Mobil Oil Credit Card application for Mobil Oil Corporation
  • Enhanced and renovated the application software of Process Management Information System
  • Responsible for fine tuning various Structured Query Language (SQL) queries with the goal towards enhancing the performance of the system

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