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Senior Project Manager Resume

Atlanta, GA

OBJECTIVE

To obtain a consulting engagement as a Program Manager, Product Manager, Project Manager, Change Manager, Training and Development Manager, Instructional Designer or Trainer

PROFILE

Results - Driven professional with a successful track record in diverse industry settings, including Big 5 consulting, information technology, software development, Fortune 500 corporations, hotel, casino and gaming, banking, financial services, mortgage, insurance, media, food and beverages, manufacturing, supply chain management, health care, retail, automotive, telecommunications, government, utility, consumer products, oil and gas. Recognized as a savvy leader who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge technologies, and fast-paced environments. Strong technical and business experience with an impressive track record of more than 15 years of hands-on experience in program management, project management, product management, training and development, strategic planning, process reengineering, organizational development, IT, and system engineering strategies. Proven ability to successfully analyze critical business requirements, identify deficiencies, potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness and increasing revenues. Acknowledged for my ability to deliver on time an on budget, lead brainstorming sessions, build team consensus, build powerful teams that can resolve issues quickly, also known for reconizing and awarding peer’s and employee’s strenghts.

Professional Strengths

  • Portfolio Management, Program Management, Project Planning Management
  • Cost Estimates, Budget Management and Tracking (expense/capital tracking and actual vs. budget tracking)
  • SDLC
  • Software and System Conversions
  • Strategic Planning
  • Management Consulting
  • Sales and Retention Administration
  • eBusiness and eCommerce Solutions
  • Finance
  • Securities Solution
  • Endowments and Foundations
  • Wealth and Investment Management (Domestic/International)
  • Mobile Banking
  • Treasury Management Solutions
  • Risk Management
  • Branch Banking
  • Mergers and Acquisitions
  • Corporate Trust
  • Strategic Sourcing
  • Internet Banking
  • QA Testing
  • Endowments and Foundations
  • Banking/Financial Services
  • Smartphone and iPad Technology Implementations (iPhone, Android, Nokia, Palm, Blackberry, Windows Phone 7, iPad, Droid, HTC EVO)
  • SAP (R/3, ECC, APO, SCM, MM, TR, PP, SD, FI, CO, HR, PS, IS, BW, WM)
  • Change Management (ILT and eLearning Training Methods, Adult Learning Theories, Instructional Design/Curriculum Development, Training Rollout
  • Casino and Gaming
  • Music and Motor Sports Entertainment
  • SAP Implementations
  • Training and Development
  • Retail Banking
  • Business Intelligence (BI)
  • System Implementations and Conversions
  • Performance Improvement
  • Test Planning and Execution
  • Technical Writing, End User Documentation
  • Vendor Management
  • Compliance and Regulation

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

CEO & Senior Consultant

Provide consulting services to fortune 500 companies in portfolio management, program management, project management, and training and development practices. Responsible for program and project planning, cost estimates, scheduling, coordinating, tracking, monitoring, evaluating and directing project/program activities throughout the life cycle. Develop and measure training modules that includes, but not limited to Leadership & Performance Management, New Hire Orientation, IT, Compliance, Project Management and Soft Skills training. Define and implement learning strategies, best practices as well as champion and provide high-level oversight and governance of high visibility, multi-million dollar projects. Implementing enterprise solutions such as SAP, PeopleSoft, and Adobe Livecycle. Clients have included; Coca-Cola Enterprise, Coca-Cola Refreshments, Las Vegas Sands Corporation, ING, SunTrust Bank, SunTrust University, Wachovia, Bank of America, Wells Fargo, Royal Bank of Canada, Confidential, Kimberly-Clark, Artiza, Aberon (a SAP preferred partner), DA Consulting Group, Cabofil, Legrand, PW Industries, Winpro Technologies, Schneider Electric, The Training Associates, Manhattan Associates, Berkeley Training

Confidential , Decatur, GA

Product Manager Technical Business Consultant

Provide technology strategic direction for HR, Sales, Marketing and Finance Line of Businesses (LOB) and enterprise solutions such as; PeopleSoft, SAP, Siebel, Clarity Performance Management, Enterprise Data Warehouse/BI and in-house billing system. Champion and manage business and technology projects; develop road maps for enterprise solutions. Provide high-level oversight and governance of multi-million dollar strategic projects and programs using the ITIL practice. Define and implement learning solutions and strategies, conduct training needs assessment, identify and define project scope. Accountable for enterprise vendor performance and relationships, work with stakeholders and SMEs to identify performance needs and behavioral outcome.

Confidential , Atlanta, GA

Technical Delivery Manager

Manage multiple multi-million dollar credit card digital photo security project, direct cross-functional teams of technical experts to analyze systems and processes and implement infrastructure improvements. Used expertise in management practices, IT project full lifecycle disciplines and Six Sigma disciplines to manage project; developed and manage project schedule, project budget, project scope, vendors and project risks and issues. Provide project status updates to project stakeholders and senior executives.

Confidential , Atlanta, GA

Vice President, eBusiness Strategic Planning

Provide strategic direction to Wealth and Investment Management LOB for web-based applications, Internet and Intranet sites. Manage multiple complex business and technical projects; prepare RFIs, RFPs, SoWs and business cases including financials for projects. Lead initiative to implement the bank’s 360° sales model and client experience within Frontline Presentation Builder. Define and implement learning strategies, best practices, develop and measure various training programs and modules for wealth management sales force.

Senior Project Manager

Managed multiple multi-million dollar domestic and offshore projects, mergers and acquisitions, directing cross-functional teams of technical experts to analyze systems and processes and implement infrastructure improvements. Developed and manage project schedule, project budget, project scope, vendors and project risks and issues. Provide project status updates to project stakeholders and senior executives. Governance of several mission critical projects such as; Payroll, AP, AR, Wire Transfer, ACH, Lockbox, Sweep Accounts, Internet Banking, Bill Pay, Securities, Deposits, and Teller.

Senior Consultant / Contractor

Began as a contractor and was ultimately hired for full time role. Assisted in defining and implementing the Release Management concept as a corporate initiative. Directed the implementation of technology releases, which included multiple LOBs new technology and system enhancements. Reported project status and major issues to senior management. Responsible for keeping release on schedule and identifying and mitigating release risks.

Confidential , Atlanta, GA

Senior Consultant

Establish and oversee the operations of the Program Management Office (PMO), also, held accountable for program delivery and governance of the PMO team. Provided leadership and strategic direction for various eCommerce products and projects. Managed planning, execution and delivery of marketing plans and projects to support product initiatives; developed product roadmaps. Contributed marketing, business and industry knowledge to help company achieve its product revenue goals. Define and implement learning strategies, best practices, develop and measure various training programs and modules.

Confidential, Atlanta, GA 1999-2000

Client Acceptance Consultant

Ensured the timely and successful implementation of state-of-the-art Internet banking software applications in client organizations. Assisted in the development of proposals, participated in sales calls, SoW’s, and client presentations. Managed implementation, troubleshooting and issue resolution during all project phases. Responsible for supporting the development of product goals and developing strategic plans.

Confidential , Atlanta, GA 1998-1999

Senior Consultant

Managed Y2K QA testing for 30 mission critical applications for a Fortune 500 health care company. Used expertise in management practices and IT project full lifecycle disciplines to manage project, develop project deliverables, forecast project effort, and identify resource and technical requirements that led to a successful implementation. Developed and manage project schedule, project budget, project scope, vendors and project risks and issues. Provide project status updates to project stakeholders and senior executives

Confidential , Atlanta, GA

Senior Project Manager

Managed multiple high profile multi-million dollar business and technology projects (DDA, PeopleSoft, Enhanced Treasury Workstation (ETW), Money Transfer System (MTS), Deposits Online Banking, Remote Deposits), mergers and acquisitions, directing cross-functional teams of business and technical experts to analyze systems and processes and implement infrastructure improvements. Define and implement learning strategies, best practices, develop and measure various training programs and modules.

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