PMI Certified Information Technology Executive with strong leadership and project management skills. Demonstrated success managing mission critical production applications, software development, technical support, testing and quality assurance in Banking, Finance, Pharmaceutical, Insurance and Government environments. Experience in global banking setting leading and mentoring diverse cross functional teams. Well organized, self - motivated, results oriented individual with proven ability to bridge technology and business goals to achieve strategic objectives. Strong management skills leading and motivating individuals to maximize productivity in a team environment. Excellent communicator focused on building strong client relationships.
Software Development Engineering Manager, Confidential, Durham, NC
Manage project management for multiple development projects, development groups and application support functions for Group Disability and Individual Disability Income (IDI). Responsible for monthly financial management and administrative activities. Oversee the development and implementation of multiple, complex, organization-wide systems. Define and manage resource requirements and allocations, monitor and improve quality, and ensures 'best practice' development techniques. Work closely with client departments in development and implementation of application programs having impact on improving the business. Advise application owners on the technology possibilities and requirements. Provide oversight for delivering all projects on time, within budget and meeting the strategic and business requirements. Direct, motivate and develop staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Assist in developing vendor statements of work, deliverables and Service Level Agreements. People management responsibility, including hiring, firing, promotions, performance and compensation management, & training & development. Ensure vendor performance and deliverables meet contract specifications.
IT Project Manager, Assistant Vice President, Confidential, NC
Project Manager responsible for sourcing, directing, managing and executing complex IT projects within a global banking matrix organization. Led the end to end delivery of projects for Services Planning (CATI), Regulatory Reporting and Business Critical Systems within the agreed budget, timeline and scope, including project planning, estimating, execution, implementation and closure. Worked closely with multiple stakeholders to manage and define project scope and objectives. Executed and managed the progress of projects against CSP+ quality standards. Followed approved SDLC and project management methodology, ensuring that all required steps were followed, all required deliverables were produced, and all approvals were obtained
IT Project Manager, Reporting and Analytics, Confidential, Raleigh, N
Project Manager for the North Carolina Medicaid Management Information System Program Reporting and Analytics Project and State Employees Health Plan Project (Data Warehouse, Decision Support System, Management Reporting and Business Intelligence). Managed large scale, complex, cross line of business or cross enterprise application delivery projects. Successfully defined and gained approval for business and functional requirements. Effectively worked in an environment with extremely limited resources to obtain project goals and objectives. Develops high level work plans, schedules estimates, resource plans and budgets . Major contributor on government vendor proposal procurement, evaluation and negotiations. Experience managing vendor relationships. Responsible for ongoing analysis of business requirements, interpretation and analysis of data trials, identifying appropriate solutions for clients and maintaining client relationships to ensure customer satisfaction. Managed project budget of $63 million.
IT Manager, Information Services, Confidential, Columbia, MO
Led cross functional diverse software development and technical support teams. Effectively managed projects with competing priorities and levels of complexity which significantly reduced the backlog of Auto and Other Lines technical projects. Proven track record of implementing projects on schedule, with high quality and within budget. IT project manager for core business application systems. Managed software development for Claims related projects using Agile software development methodology. Strong customer service focus. Managed application development from initiation through delivery for Property and Casualty Policy Administration system, Fiserv CWS Claims JAVA/ J2EE application, Monthly Pay Plan System, Mortgagee Application, and Protection Class Application. Managed and coordinated application development for the Auto Policy Administration system, Claims Legacy and Auto and P&C Print (03/02-02/04). Demonstrated strong management skills in personnel management. Effectively directed the efforts of staff to resolve and prevent technical problems which affected company productivity, profitability and customer satisfaction. Proactively contributed to departmental processes and improvements. Full people management responsibility, including hiring, firing, promotions, performance and compensation management and training and development. Ensured vendor performance and deliverables met contract specifications.
Services Planning & Business Operations Manager, Vice President, Confidential, Lansing, MI
Coordinated separation proceedings of l resulting from acquisition and merger of Michigan National Confidential with ABN AMRO, Inc. including asset management, intellectual property rights, global and regional licenses, computer hardware, and software systems.
- Held global position managing Michigan National Confidential based members of the global Services Planning and Business Operations team. Demonstrated ability to work collaboratively within a global team environment. Managed the development of capacity plans, business cases, procurement requests, and activities designed to assess the efficiency and effectiveness of the Service Delivery division, (e.g., benchmarking). Successfully developed and maintained long term strategic relationships with vendors and business partners.
Applications Programming Manager, Second Vice President, Confidential, Lansing, MI
Led diverse cross functional software development and technical support teams. Managed client/server and IBM mainframe application development projects using object oriented graphical user interface products (e.g., Power Builder, Micro Focus COBOL,
Visual Basic, C+ and Visual FoxPro), relational databases (e.g., DB2, Oracle, DB2/2, SYSBASE and Watcom), and mainframe COBOL programming language. IT project manager for core business application systems. Managed application analysis and
programming activities from initiation through delivery for Administrative/Accounting Services (e.g., Customer Account Level Profitability Project, Oracle Financial Software, Transfer Pricing Project and Year 2000 project), Commercial Lending (e.g., Automation of Commercial Lending Loan Process, and Relationship Profitability Management), Commercial Treasury Services (Cash Management Product Line including Account Reconciliation, Controlled Disbursement, and Positive Pay). Successfully evaluated and negotiated third party vendor software purchases.
Systems Analyst, Information Technology, Confidential
IT Project Manager for an Automated Travel & Expense Reimbursement System. Coordinated activities and prepared work plans for Travel & Expense and Group Activity components of a $40 million Sales Force Automation Project. Performed workflow analysis of procedures for Travel and Expense Services. Interpreted and analyzed user requirements from conceptual design sessions. Demonstrated strong analytical and design skills using structured methodology and Computer Aided Software Engineering Tools. Developed testing and validation guidelines for project team. Successfully completed 6-month job rotation program in Data Administration.
Programmer Analyst II, Confidential, NC
CA CLARITY PPM TOOL, COBOL, FOCUS, SAS, .NET, MICROSOFT PROJECT, POWERBUILDER, J2EE, JAVA, C+, DB2/SQL, IMS, CICS, ORACLE, QUALITY CENTER, ORACLE OFSA, RR REPORT WRITER, DBASE, CHKGUARD, VISUAL BASIC, VISUAL FOXPRO, ERWIN, SQA TEAM TEST, JETFORM.