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Project Manager / Program Financial Reporting Resume

Dearborn, MI

Professional Summary:

  • Solutions - driven professional with extensive experience in supporting projects and implementing technical solutions for Fortune 500s;
  • Client-focused, highly organized self-starter with effective client service skills and demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to sales and clients.
  • Resourceful, creative problem-solver, with experience in data center migrations and transformations.
  • Lead internal and supplier project teams in defining, planning, and implementing new enhancements to existing projects to achieve specific business objectives
  • Manage multiple projects concurrently in varying stages of development
  • A communicator who can fluently speak the languages of both people and technology, blending technical expertise with exceptional interpersonal skills while interacting effectively with customers, sales staff, and technical/engineering teams; adept at delivering presentations.
  • Experience: Project Manager, Business Impact Analysis, Current State Assessments, Business Continuity Planning, and Project Implementations,

Technical Summary:

Software: Clarity, Microsoft Project Manager, Microsoft Visio, Ariba, DORF, HP-Open view, GIRS, Carbon Copy, AutoSys, Director, Tivoli, Microsoft Office, Solar winds, Raritan, NetBackup, Networker, Remedy, Foglight,xMatters, Gomez,

Systems: Windows, Mac/OS, UNIX, Solaris, AIX, OS/390, ESX

Hardware: HP MSL6060L, HP 9000, Confidential RS/6000, Sun SL 8500, Compaq, Dell, Apple Mac, AS/400, Toshiba, Gateway, AST, Confidential 3590, Routers, Switches, (POS) Systems, NetApp, EMC

Standards: ITIL, PMI, System Development Life Cycle, APEX, Agile

Network: Network Concepts, Firewalls, Communication Protocols, Proxy/Caching Servers


Detailed Experience:

Confidential, DEARBORN, Mi

Project Manager / Program Financial Reporting

Principal Accountabilities:

  • Strong understanding of and experience with financial concepts
  • Ability to work well with cross-functional teams and influence good decision making - collaborative
  • Month-end financial system processing management
  • Project Billing system reporting & analysis
  • Implement Business requirements development for billing & financial reporting systems
  • Prepares and analyzes various data elements and events - data analytics
  • Functions as an intermediary between Finance and IT
  • Understand billing related data and translate for business

Project Manager

Principal Accountabilities:

  • Coordinate kick off meetings and explaining roles & responsibilities for each iteration of the project
  • Maintain accurate status updates in Clarity
  • Track and forecast monthly cost against budget
  • Facilitate and mitigate all issues and risk that arise during the course of the project
  • Provide Scorecard and Dashboard updates to Program Management.

Confidential, Detroit, MI

Project Manager

Principal Accountabilities:

  • Develop detailed project plans for all phases of assigned projects including Discover, Plan, Define, Construct - Test - Deploy and Close
  • Manage multiple projects concurrently in varying stages of development
  • Maintained project schedules, informed stakeholders of progress and provided the team with day to day direction.
  • Present project status at appropriate intervals to senior leadership
  • Responsible for issue resolution and risk mitigation
  • Acts as team's interface to IT and Business Partners
  • Ability to deliver quality solutions to customers and suggest process improvements where applicable
  • Provide input into project financial forecasting
  • Provide day to day direction to both development and sustain teams
  • Participated in the Transition of Services (Operations & Tools and Technology between GMAC Financial and Ally Financial )
  • Monitoring Services at Ally was fulfilling its obligations outlined in the Transition Services Agreement (TSA) between Ally and GMAC Financial.

Confidential, Warren, Mi

Project Manager

Additional responsibilities include:

Principal Accountabilities:

  • Translate operational and business requirements into technical requirements
  • Develops total cost of ownership requirements for deploying new tools and for on-boarding new applications
  • Develops plan for utilization of existing hardware and software within the framework of new or modified systems design
  • Provide regular project status updates to executive management
  • Establish a course of action to accomplish the completion of job or project


Senior Consultant

Infrastructure Transformation

Confidential led the transformation of the IT infrastructure of the largest retailer in Canada. The client consolidated eight data centers into two data centers. The project focus on planning, management services, infrastructure design, build and run services. Confidential was responsible for the design, build, run, and migration of the storage and backup environments. The responsibilities included project management,operation management,event management,capacity,process improvements, implementation, service design, performance reporting, resource management, and hardware & software assessment. Confidential integrated a shared service model across a multi-vendor environment working with and managing other vendors to deliver a consistent set of IT services. Managed a team off-shore and onshore.

Data Center Migration

Large Media Company was moving their digital media into Confidential ’ s hosting facility. Confidential assisted the client in defining the capacity requirements for the new storage environment. Confidential managed the move of the physical storage hardware into the data center.

Current State Assessment

Educational company engaged Confidential to assist in current state assessment of IT Landscape and provide recommendations on initiatives for the future state. Confidential interviewed client staff who operate, develop in, or otherwise are part of the development and sustaining the corporate IT systems. The main focuses of the assessment was Data Center Infrastructure - Server, Storage, Backup, Network, Tools, Disaster Recovery Capabilities/Strategy, IT Service Support Processes & Operating Tools. Confidential was responsible for assessing the data center infrastructure and providing a current state assessment and a road-map to transition the infrastructure to a mature state with leading industry best practices. Confidential provided a template to established asset management practices and processes to track all assets from purchase to disposal.

Performance and Capacity Management

Confidential was part of a team of consultants to perform a Capacity and Performance Management (CPPM) analysis at a Global Bank. The initial service provided capacity planning and performance management for six of the business critical applications. The bank was looking for a tool that will collect and store data in the CMIS (Capacity Management Information System) for performance and capacity reporting for native monitoring tools. The bank was focus on six critical production applications at this time but expect the service to scale to most production applications in the future. Confidential was responsible for doing a tool assessment and assist in recommending a (CPPM) tool for phase 1. Confidential conducted interviews with several vendors and provided a recommendation in the final report. Interview companies such as BMC, CA, Confidential, Nagios to make a recommendation on the tool for capacity and performance analysis. Confidential was responsible for the Capacity Planning and Performance Management based on the ITIL v3 framework for 6 business critical applications.

IT Transformation

Large Global Consumer Products Company implemented a new shared services model that requires the global information services department to standardize the processes and technology and implement cost efficiencies. Confidential initiated the IT process assessment to assist with the IT process improvement road-map to support the shared services model initiatives. The process landscape approach used ITIL v3, to support the process development and integration to raise the IT organization’s overall ITSM maturity level. Confidential develop detailed process guide materials for three key IT process areas (Change Management, Incident Management, and Release and Deployment Management). Confidential delivered value through consistent processes and standardized documentation for the new global IT organization.

Current State Assessment

Large Media Company was experiencing issues with their storage area network. Confidential managed a project that performed a current state assessment that focused on performance, capacity, scalability, and recovery. Confidential review concluded with recommendations to improve performance, capacity and skill enhancements.

Integrated Communication Solutions

(Team Lead)

Principal Accountabilities:

  • Implemented all security patching for the backup infrastructure
  • Implemented patch upgrades, system implementations, and disaster recovery process
  • IT 2 Security Clearance

Confidential ( Confidential ) Southfield, Mi


Principal Accountabilities:

  • Received Promotion
  • Collaborated with client team to define strategy based on business goals and strategic initiatives.
  • Identified critical gaps and requirements:
  • Collaborated with clients, partners, and internal constituencies to ensure successful implementation of solutions; mentored and assisted associate services staff.

Confidential, Houston, TX

Team Lead

Principal Accountabilities:

  • Promoted from Technical Support Engineer:
  • Confidential collaborated with client and Subject Matter Experts to identify implementation objectives and goals.
  • Confidential managed technical platform implementations and integration with third-party software.
  • Developed and delivered professional platform and software demonstrations.
  • Trained and supervised new hires:

Confidential, Houston, TX

Team Lead

Principal Accountabilities:

  • Promoted from Senior Technical Support:

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