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SUMMARY:
Over 5 years of Software Quality Assurance and Testing experience with demonstrated skills in Functional, Verification, System Integration, Installation, Regression and User Acceptance Testing (UAT) of Web Based and Desktop Applications. I have a solid understanding of Software Development Life Cycle (SDLC) and have written, maintained, and executed Test Cases, based on Business Requirements Specification, Functional Specifications and Design Documentation, while submitting related defects and updating fix status, utilizing various Test Case Management and Bug Reporting Tools. I am a quick learner with a high level of work commitment, Analytical Skills and excellent Interpersonal and Communication Skills.

TECHNICAL SKILLS:
Testing Tools: Selenium, SoapUI, HP Functional Tester (QTP)
Bug Reporting: AtlassianJira, Bugzilla, HP Quality Center, E-Track, TORO
Browsers and Other Tools: VMware, Putty, Remote Desktop,TeamViewer, SQL Developer, Firebug, Internet Explorer, Firefox, Chrome, Safari
Databases: Oracle, MS SQL Server, My SQL
Languages: SQL, XML, VB, C, HTML, CSS, DHTML, HTML5
Platforms: Microsoft 8/7/Vista/XP/2000,Unix/Linux, Mac OS, Android, iOS

WORK EXPERIENCE:

Confidential, NY Feb 2011 - Jan 2013
Quality Assurance Engineer

Confidential is USA’s leading telecommunications and information services company, with one of the best-known brands in the country. Spartans WebPOS is the web application that their wireless dealers all over USA, used to Activate & Manage services for their customers. Using Spartans WebPOS dealers can activate a Wireless Service, Change Information for the customer, order accessories, order new phones, perform deactivation, and other wireless related services.

• Studied and analyzed the Functional Requirements and interacted with developers for changes in requirements.
• Identified Test scenarios, based on requirements to write and execute Test Cases for Functionality, Systems Integration, Positive, Negative, and Regression testing.
• Used AtlassianJira Defect Management System to Report and Track various Bugs found during Testing.
• Created and maintained Test Cases in AtlassianJira.
• Executed SQL queries using SQL Developer on an Oracle Backend to search for customer records, etc for the purpose of back-end testing.
• Performed Manual GUI interface testing and used selenium for automation tests for the entire WebPOS Training Application.
• Solely tested the WebPOS Training web applications for Functionality and Compatibility testing.
• Prepared a Test Report after each cycle of official tests for WebPOS release.
• Worked with the WebPOS project team to ensure quality throughout the product lifecycle.

Confidential, Culver City, CA June 2009 – Jan 2011
QA Tester

Confidential was a Fortune 500 Company, An Industry Leader, In Revolutionary and Trend Setting, Online Security and Antivirus Software Development, With Award Winning Products, including Norton 360’ 2010, Norton Internet Security 2010 and Norton Antivirus 2010. Norton confidential (IdSafe), an Information Storage System, is a vital part of all Major Norton Products. It Provides, Convenient and Secure Storage, of Personal Information, such as Logins, Cards and Notes, with Interactive Capabilities, such as Auto Detection and Fill up of online Logins and Forms.

• Based on the Business and Functional Requirements, created, updated and Executed Test Cases.
• Investigated, Reproduced, Filed and Escalated Customer Issues, reported through Norton Community Portal and other sources for Defect Resolution.
• Performed System, Functional, GUI, Positive, Negative, Regression and Accepting testing across entire Software Application.
• Performed extensive Ad Hoc testing to search for small or fatal errors in various components of Application.
• Performed Installation, Localization, Browser Compatibility and OS Compatibility testing.
• Used VMware to Create VM’s with various OS and Browser Configurations for Compatibility testing.
• Manipulated Registry keys to execute various scenarios during installation testing.
• Executed various scenarios to verify Norton Licensing Requirements.
• Thoroughly discussed the Defect Report with Developers and Project Manager for Defect Resolution.
• Used in-house Bug Tracking and Reporting Tool E-track.
• Used In-house Test Case Management Tool TORO.
• Worked Closely with Offshore Team Members.

Confidential, Pasadena, CA Nov 2007 – May 2009
Manual Tester

Confidential offered small business loans to help established businesses grow and expand. The project was an in-house application - LOANPro developed to help the loan officers with different areas of Loan Processing, which included Customer Loan History, Credit Information, Personal information, Loan Application Process and Approval, Loan Tracking, and Financing Options, etc.

• Developed Test cases according to the Functional and Business requirements.
• Performed Functional & Regression Testing by executing Test Cases after each Build, Version Upgrade, Update and Hot-Fix.
• Reported and Tracked Bugs in AtlassianJira.
• Responsible for testing the Reporting Module of the application.
• Evaluated testing tools such as HP QTP and Selenium for testing application.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Performed Ad Hoc, Positive and Negative Testing, to test for possible breaks in software code.

EDUCATION AND CERTIFICATIONS:
BS, Computer Science