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Qa Lead Resume

New Jersey, NJ

SUMMARY

Senior Quality Analyst with over 10 years of experience. That experience includes planning and implementation of test process, Business Assurance Strategy and lead QA resources while providing direction and support to the testing teams in terms of QA processes. Experienced in manual and automation testing, [Quick Test Pro, HP Quality Center, TFS, WinRunner, and SAP TAO] defining quality metrics and measurements as well as testing web and client server applications in various domains like Amusement-Retail, Home Mortgage, Telecom, Energy and Banking. Experienced with SDLC including traditional waterfall and Agile/Scrum methodologies.

CAREER HIGHLIGHTS

  • Developed and Maintained Automation Frame Work for Various Applications.
  • Extensively worked with Team Foundation Server (TFS), QTP, HP Quality Center, Win Runner.
  • Experienced with VB Descriptive Programming.
  • Hands on experience on various database systems such as ORACLE, SQL Server using DBVisualizer.
  • Extensive experience using XML during integration testing.
  • Exposure to Tellerik Test Suit.
  • Experienced working in Agile and fast paced projects.
  • Executed end to end test cycle from requirements gathering phase till user acceptance test phase.
  • Experienced in preparing QA -Business Assurance Strategy and taking sign off from users before QA tasks can be performed.
  • Coordinated with onsite/offshore QA team and developed Test Plans ,tracked QA task progress, resolved issues with parties involved and escalated as needed
  • Facilitated and worked closely with business owners to accomplish User Acceptance Testing (UAT) cycle.
  • Strong experience in executing Black box, Unit , Integration, System, Regression, GUI Testing, User Acceptance Testing.
  • Developed Traceability matrix, Test Coverage matrix and Defect Management using HP Quality Center and TFS.
  • Conducted QA trainings for fresher and subordinates.
  • Extensive experience in Production Support, Testing the Fallout defects and Application Implementation and Shakeout Support.
  • Performed Business Process Testing with SAP’s Test Acceleration and Optimization (TAO) tool on SAP Application
  • Highly skilled in Microsoft applications Excel, Access, PowerPoint, Outlook etc.

TECHNICAL SUMMARY

Testing Tools

Quick Test Pro , Test Director , HP Quality Center , Load Runner , WinRunner, SAP TAO, TFS/Test manager

Operating Systems

Win 9x/ 00/NT/XP, Ms-Dos, UNIX, Linux

Scripting Languages

XML, JavaScript, VB Script, and HTML

Database Systems

Oracle, SQL server , MS Access

Web Servers/ App Servers

Web Logic

EDUCATION

Master of Computer Science (M.Sc)
Bachelor of Computer Science (B.Sc)

PROFESSIONAL EXPERIENCE

Confidential, (January 2012 – Present)

Confidential,Ticketing Suite can be divided in to four modules, Enterprise Manager, Product Manager, General Sales and Folio Manager. Enterprise Manager is used to setup the user-definable system configuration elements, both park-specific and enterprise wide. Product Manager manages the item catalog containing all products sold through all available “storefronts” (selling channel) such as Group Sales, POS, eCommerce, etc. Group Sales replaces the legacy group sales and ticketing systems. Depending on user role, you can create and process consignment, outing, and prepaid orders. Group Sales also is used to create and manage media. Folio Manager expands the management of media by allowing those with access to search for media that has been sold at any storefront (Group Sales, POS, e-Commerce, etc.). It also includes most of the functionality found in the legacy Season Pass applications.
Role: QA Lead
Environment: .Net, C#, SQL Server, Team Foundation Server / Test Manager, Quick Test Pro , VB Script, Flash, XML.
Responsibilities/Deliverables:

  • Prepared end to end Test scenarios for Group Sales, eCommerce (Flash) and POS (Point of Sales) system.
  • Developed and Maintained Data Driven Automation frame work.
  • Developed automation test scripts using Quick Test Pro – VB Descriptive Programming.
  • Developed Test plan to test Six-flags Ticketing System.
  • Worked with Managers and Developers to understand Business requirements and Objectives relative to the desired functionality.
  • Developed end to end test scenarios to evaluate new/updated software to determine software meets user requirements. Established quality standards.
  • Worked with Test manager/Team Foundation Server (TFS) to developed manual test cases.
  • Participated in Sprint Planning and provided estimates for QA tasks.
  • Participated in daily Scrum meetings and updated QA progress.
  • Developed UAT test suit and Coordinated User Acceptance Testing (UAT) with park users.
  • Performed Back end testing and Data validation using SQL queries.
  • Performed data driven testing using external flat files and databases tables.
  • Developed Regression/functional test suit.
  • Executed test scripts and report bugs using TFS (Team Foundation Server/Test Manager).
  • Effectively used TFS for Defect Management .
  • Validated the data transfer from POS and eCommerce (Flash) to Six-flags Ticketing system using XML files.
  • Effectively used SOAP UI to validate the ecommerce ticketing information and perform activates, deactivate and cancel order transactions.
  • Worked with POS Back Office to Perform PLU Export, Inventory Lookup, Create POS Touch keys, Switch POS terminal (From front Gate to Food etc…)
  • Developed Traceability matrix, Test Coverage matrix
  • Trained new team members.
  • Training provided by SixFlags to get exposure to Tellerik Test Suit.

Confidential, (January ‘2011- December’ 2011)

Role: QA Lead
Environment: C#, SQL Server, Quality Center, Quick Test Pro, VB Script, XML.
LPS Empower provides a virtual, web-based (application), scalable and long-term Point of Sale (POS)/ Loan Origination System (LOS) platform to include selection and implementation: Selection and implementation of a common system/vendor across Consumer Direct, POS and LOS. Implement a virtual, web-based system capability that significantly improves customer relationships, efficiencies, speed to market of new products and cycle time. Reduce forms maintenance cost and time to execute change by implementing a more consistent, standard set of LOS forms, where possible. Accelerate conversion and resulting business benefits by leveraging the standard configuration wherever feasible, with further enhancements after initial conversion. Integrate Digitized Work flows program design and requirements into a single project under the STeP program to minimize customized development and ensure a fully integrated solution.

Responsibilities/Deliverables:
Participated in Agile Sprint planning meetings to review Mile stone, backlogs and planned user stories for the sprint.

  • Prepared QA – Strategy document to plan the test cycle.

Participate Daily Stand up meetings for updates about progress.

  • Provided Test effort estimates for all Testing tasks.

Developed Test Plans and tracked QA task progress.
Developed test scripts for Scope using HP Quality Center.

  • Effectively used QTP - VB Descriptive programing to develop Regression test scripts.

Performed functional, Integration, System, Regression, GUI Testing, User Acceptance Testing.

  • Provide test scripts for User Acceptance Testing (UAT).
  • Facilitated and worked closely with business owners to accomplish User Acceptance Testing (UAT) cycle
  • Participated in defect review meeting with Project Team and Business users.
  • Worked with HP Quality Center to report and track defects.
  • Developed Traceability matrix, Test Coverage matrix using HP Quality Center.

Performed Database testing using SQL

  • Worked in onsite/offshore model.
  • Provided training about Loan origination application to new team member.

Confidential, (SEP‘20008– December‘2010)
ETMS (Electronic Trouble Management System) manages the tickets created due to faulty systems belonging to Verizon Business.
Role: Senior QA/QA Lead
Environment: Quality Center, DBVisualizer, Windows XP, UNIX, Java, JSP, Java Script, SQL , Quick Test Pro, VBScript
Responsibilities/Deliverables:

  • Participate in Sprint planning and provided estimates to Testing Tasks.
  • Participate Daily Stand up meetings for updates about progress.
  • Coordinated QA activities of geographically dispersed technical teams located in the USA, Mexico, India and Argentina. Developed Test Plans, tracked QA task progress, resolved issues with parties involved and escalated as needed
  • Developed manual test scripts in HP Quality Center .
  • Worked with QTP – VB scripting to develop regression test suit.
  • Performed Black box, Unit , Integration, System, Regression, GUI Testing, User Acceptance Testing.
  • Performed Database testing by querying Oracle and SQL Server using DB Visualizer.
  • Developed Traceability matrix, Test Coverage matrix using HP Quality Center
  • Performed data driven testing using external flat files and databases tables.
  • Analyzed web service calls and performed extensive web services testing
  • Developed backend Shell scripts using UNIX to create trouble tickets from external vendors and to validate the notifications for the tickets
  • Defect reporting and in Defect tracking using HP Quality Center.
  • Work with the Business Users and assist them with their User Acceptance Testing (UAT).
  • Involved in Production Support, Testing the Fallout defects and Application Implementation and Shakeout Support.

Confidential, (JUNE’ 2008 – SEP’2008 )
This project is to develop the architecture and to reengineer the online B2C commerce web site (fossil.com) for Fossil.
Role: Senior QA
Environment: Quality Center, Windows XP, Java, JSP, Java Script, SQL, VBScript, Websphere commerce, WebSphere 5.6
Responsibilities/Deliverables: Developed Test Plan, test scripts and tested the Fossil website end to end.
Executed end to end test cycle from requirements gathering phase till user acceptance test phase.
Implement test-plans and develop test scripts built in HP Quality Center.
Developed test scripts for Scope and regression using HP Quality Center
Performed Black box, Unit , Integration, System, Regression, GUI Testing, User Acceptance Testing.
Order tracking using WebSphere 5.6
Performed DB testing querying Oracle
Provide test scripts for UAT and co-ordinate User Acceptance Testing
Defect tracking and Bug Re-testing in HP Quality Center.
Provided Production Support, Testing the Fallout defects and Application Implementation

Confidential, (OCT’2007 – APR’2008)
The solution provides an end-to-end process & technical solution incorporating the procurement of goods and services to fulfill the client request;
Role: Senior QA
Environment: SAP SRM,MDM, XI and Ariba, QTP, QC,SAP TAO
Responsibilities/Deliverables:

  • Tested end to end scenarios manually and by running QTP automation scripts.
  • Developed client presentations for Testing offerings and capabilities of Practice.

Designed and developed the test automation framework for Procurement business processes using Quick Test Professional.
Created automated test scripts for catalog (SRM MDM catalog) and non-catalog management in SRM.
Inserted Synchronization points and Checkpoints in the VB Script to validate and compare the current value with expected property value.
Performed Business Process Testing with SAP’s Test Acceleration and Optimization (TAO) tool on SAP Application
DB Testing using the SQL scripts.
Developed parameterized and data-driven automated test scripts for Regression testing using QTP – VB scripting.
Created Environment variables.
Created Reusable and External actions.
Tested catalog (SRM MDM catalog) and non-catalog management in SRM which includes Creation of shopping cart, approvals, bid, Purchase Order, confirmation, invoicing.
Perform regression testing by running the regression suits from Quick Test Professional by invoking the scripts from the Quality Center.
Performed regression testing on SAP MDM Catalog scenarios for version releases and new patches.
Validated the data transfer from Ariba to MDM repository for cif, XML formats.
Tested Defects, and Enhancements in a Multi-Client Environment.
Test Management and Defect Management using HP Quality center and upload all the automated test scripts and manual test cases.

Confidential,TX (DEC’ 2005 – APR’2007)
Project Description/Scope:
Confidential,is part of Integrated Supply and Trading (IST) division of BP. Utilizing real time position management and aligning business processes to support Electronic Data Interchange (EDI) with BP’s service providers
Role: Senior QA/Team Lead
Environment : .Net, C#, Viper Frame work, Oracle 10g, Mercury Quality Center 9.0
Responsibilities/Deliverables:
Executed end to end test cycle from requirements gathering phase till user acceptance test phase.
Participate in Agile Release Planning meetings to review Product Owner key dates and Mie stone, backlogs and get more information about User stories.
Based on the information provided in Release planning meeting Estimate user stories at high level
Participate in Agile -Sprint review meeting and review for backlog review, new stories and new estimate to complete within the iteration.
Worked in Best shore model and mentored offshore team members with Business process flows and issues and provided training to junior QA analysts
Prepared Test Plan, Test Cases, Test Report, Test Log, and Test Summary using HP Quality Center.

  • Developed automation test scripts using Win Runner

Perform Test case execution for functional, regression, integration in Quality Center 9.0.
Performed extensive backend testing using PL/SQL and SQL
Enhanced automated test scripts using WinRunner and added logical and conditional statements, synchronization checkpoints
Reported and tracked the defects using the HP Quality Center Defects Module
Developed Traceability matrix, Test Coverage matrix using HP Quality Center
Implemented Test status Reports.

Confidential, (OCT’ 2004 – SEP’2005)
Matrix One is a recognized leader in delivering collaborative product lifecycle management (PLM) solutions.
Role: QATester
Environment : Windows 2000/NT 4.0, Solaris 5.8, Weblogic 7.0, Websphere5.0, AEF, eMatrix 10.6, Oracle 9i, Java, JSP, MQL.
Responsibilities/Deliverables:.
Analyzing functional specification and develop Test cases.
Environment setup for testing by deploying the application builds on UNIX and Windows platform on application servers like Web Logic,
Perform test case execution and bug reporting throughout the Lifecycle manually using MS Word.
Performed extensive backend testing using PL/SQL and SQL
Preparing Bug reporting and Bug tracking in Customer specific Bug tracking tool.
Enhanced automated test scripts using WinRunner and added logical and conditional statements, synchronization checkpoints
Interacted with developers frequently during planning phase and testing phase to resolve issues and escalated issues as needed
Perform retesting for bug fixes in the application.
Involved in escalation bug testing that includes installation of build patches and production support bug testing.
Performed Data Migration Testing and Upgrade Testing.

Confidential, (JAN’ 2003 – SEP’2004)
Fund’s Portfolio Management System is composed of different modules that store and share information.
Role: QA Tester
Environment: VB 6.0 & SQL Server, Win Runner.
Responsibilities/Deliverables: Test End to End scenarios for Funds Portfolio Management system.
Developed Test Plans and Test Cases based on Business and Functional Requirements
Performed functional, integration, regression and system Testing
Performed regression testing of this software based on the bugs submitted during the earlier builds.
Updated test plans/test cases based on the implementation changes taken place.
Performed data driven testing and used various check points to validate the data.
Performed User Acceptance Testing
Database testing using the SQL queries and generated test reports to ensure the data integrity.
Performed defect tracking using defect management system of Test Director.
Prepared Traceability matrix
Met the deadlines within the planned schedules.

Confidential, (JAN’ 2002 – DEC’2003)
This Project helps Production Manager and Senior Manager in charge to plan in ahead the production schedules.
Role: QA Tester
Environment : Oracle 8i, Visual Basic under Windows NT.
Responsibilities/Deliverables: Tested functional scenarios and performed integration testing for Production planning and control system.
Prepared functional and integration test cases based on the software requirements specifications to test the complete functionality of the application.
Tested the application by performing functional Testing, System Testing.
Performed regression testing.
Tested the Database using SQL query analyzer for monthly upload.
Collected the necessary Master Data and maintained the user requirements.
Executed test cases and generated defect tracking report using Test Director.

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