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Quality Assurance Lead Resume Profile

Orland Park, IL


  • 5 years in manual testing of web and software applications with extensive experience with functional, black box, GUI, UX, regression full and target , compatibility, UAT, and smoke testing
  • Skilled in writing test cases and documenting bugs
  • Working knowledge of software development life cycle
  • Strong Microsoft Office skills
  • Highly inquisitive and curious
  • Excellent analytical, organizational, and interpersonal skills
  • Detailed oriented
  • Desire to advance abilities and knowledge into other areas such as automation QA
  • Strong team player with ability to work productively in a team as well as independently
  • Strong work ethic and the ability to take on multiple roles and tasks
  • Web print design
  • Highly proficient in Adobe Creative Suite
  • Working knowledge of Chicago Manual Style of copyediting

Platforms and Technologies

Operating Systems

  • Windows
  • OSX
  • Android
  • iOS


  • HTML
  • CSS
  • SQL


  • Chrome
  • Firefox
  • Internet Explorer
  • Opera
  • Safari


  • Elementool
  • Microsoft Test Manager
  • Microsoft Office
  • Adobe Creative Suite

Professional Experience


Quality Assurance Lead

Quality Assurance Lead Duties

  • Participate in functional, black box, gray box, GUI, regression full and target , compatibility, user acceptance, and smoke testing for software, web HTML/CSS, actionscript , LMS, Moodle, and mobile applications
  • Create and execute test cases
  • Log bugs consisting of STRs, title/description of defects, and screen shots
  • Create RTMs and other QA documents, templates, procedures, and examples
  • Analyze and delegate QA work to others when quick turnaround is necessary
  • Coordinate QA efforts for all digital media print
  • Communicate with other department leaders to maintain high standards for products
  • Implement new standards for QA procedures
  • Digital Media Artist Duties
  • Design GUI elements and UX
  • Code in HTML and CSS
  • Create instructional animations
  • Assist in administrative work for Digital Media Manager
  • Research advancement of design standards and software technology
  • Tech Support and Other Duties
  • Conduct lead technical and customer support for digital media products
  • - Expert in Sage Timberline Estimating Software inquiries and defects
  • - Work actively with the vendor of our defect tracking software to improve the product
  • - Liaison between technical editors and instructors or students with inquiries on products
  • Provide continual aid to the Illustration department


Illustrator Duties

  • Created, manipulated, and acquired elements for technical illustration
  • Designed GUI and UX exterior and interior to books, workbooks, and other technical training material
  • Performed QA on all work developed independently as well as in a group
  • Interpreted blueprints, engineering drawings, and other technical reference material
  • Collaborated and communicated with technical editors, copy editors, illustrators, and other professionals
  • Researched advancement of art standards and software technology
  • Conducted research for accuracy of technical diagrams and artwork


Graphic Artist

  • The Graphic Artist was in charge of creating all GUI and UX designs for marketing, production, and any documentation necessary for the sales team. Other duties included holding professional relationships with vendors, sales representatives and performing administrative work for marketing supervisor.
  • Created GUI and UX advertisements, promotional pieces, and billboards
  • Performed QA on all pieces developed in the realm of layout, grammar, and overall content accuracy
  • Selected/contacted vendors to facilitate final production of projects
  • Maintained relationships with existing and potential vendors as well as sales representatives
  • Ordered and maintained supplies, materials, and equipment
  • Performed administrative duties for marketing supervisor
  • Colorized and created mock up samples of production material


Production Designer

  • Primary responsibilities included data entry, layout and GUI/UX design, proofreading and additional marketing material for Cars Magazine in quick sprint deadlines.
  • Collaborated in the GUI and UX design, photo editing, proofreading, and data entry of Cars Magazine and Job Finder publications
  • Performed QA on all pieces developed in the realm of layout, grammar, and overall content accuracy
  • Created designs and illustrations for advertisements and fillers for Cars Magazine publication
  • Performed additional artistic duties as needed

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