Profile summary:

7 years of experience in Software Testing currently playing role of QA/Test-Lead with reputed organization in implementing testing methodologies with vast industry experience in Insurance, Logistics banking domains on Client Server, Mainframe and Web based applications for functional and non-functional testing in CMM level5 environments. Analytical approach to problem solving with excellent interpersonal and Project Management skills, proven skills in creating Test Strategy, Test plans, test cases and execution of functional tests.

Summary:

• Have good exposure to project management activities like preparation of Estimation, Project planning tracking, resource ramping, utilization and tracking the day to day progress of the project.
• Has knowledge on Guidewire policy center. Currently working on ClaimCenter testing project for one of the Insurance Company
• Have been working on Guidewire ClaimCenter transformation testing project, Handled a team of 12 which includes Onsite Offshore.
• Involved in Guidewire ClaimCenter testing, conducted various testing like Conversion, Functional.
• Involved in interaction with the Stake holders on day to day activities and on overall project status. Also have been played key roles in getting more business to the project wherein increasing the team size from 5 to 20 etc.
• Handled teams like testing team Release Management team which constitutes around 20 team members. Some of the activities that are taken care involved planning the test activities for the release cycle, assigning tasks to team, work balancing, review of test cases, preparing sending of status report to stake holders, QA Metric collection and publishing them at the end of a release, resource ramping, utilization, forecast etc..
• Experience on black box testing Expert in performing Manual and Automated testing for both client/server as well as n-tire web-based e commerce applications using Mercury/HP tools such as Quick Test Pro.
• Good Knowledge and Experience in preparing and executing Test Documents like Test Plan, Test Case, Planning, Project Tracking, Test Reports Creation as well as Execution.
• Hands on Work Experience on the projects designed in multi-tier Internet/Intranet, client-server, as well as Standalone Desktop Applications.
• Have been involved in introducing process in the project where every necessary based on the Quality policies of the companies and on need basis.
• Testing Experience includes Black Box, Integration, Functional, UI - Cosmetic, and Regression types of testing.
• Insightful experience in project management activities including scoping, estimation, planning, risk management, finalization of specifications, resource administration and quality management.
• A keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications.
• Strong problem solving technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
• I have an understanding of testing environment using AGILE methodologies with SCRUM process. Participated in Daily Scrums, Sprint Planning, Sprint Retrospective meetings
• Highly organized, able to meet deadlines and have taken the initiative to learn job-related skills on my own. Capable of prioritizing task, also work with minimal supervision with excellent written and oral communication skills.
• Proven ability to work independently or with a team. Dynamic performer, excellent team player, goal-oriented employee.
• An effective communicator with strong analytical, problem solving organizational abilities.

Significant Achievements

• Managed the team members during various phases of testing and also handled the release management team
• Prepared Estimations, Project Planning tracking on day to day basis for both manual and automation team
• Devised test plans and test cases to test a Client Server Application for Internationalization and Localization for Japanese and English Locale.
• Interaction with the Clients/Stake Holders on the day to day basis
• Creating and maintaining process related document for the project and regularly interacting with the SQA team
• Streamlined daily status reporting system for the team to record day to day activities and introduced new templates which captured daily activities, time spent on each project and also effort variance.
• Prepared various kinds of reports, both for internal and client purposes like test summary report, defects raised / rejected, etc.
• Initiated the process of training new resources about testing by taking interested people from fresher's group, people interested to move into testing from other departments.
• Creating and maintaining process related document for the project and regularly interacting with the SQA team
• Preparing the various kinds of reports both for internal and client purposes like Test summary report, Defects raised/rejected etc
• Involved in the major transformation project of Guidewire Claimcenter project

Skill Set

• Handling scope, resource and time estimates for projects presented to QA for testing and analysis.
• Designing and coordinating the implementation and availability of the QA test environments, and ensuring compatibility of testing.
• Providing QA test status and progress reports as appropriate to top management.
• Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirements.
• Creating quality assurance documents like Traceability matrix, Defect trend charts and metric reports.
• Maintain compliance with client specifications as well as internal quality standards.
• Managing and allocating work, time and resources adhering to QA Processes.
• Ensure that the product deliverables are met as per the SDLC of the project.
• Working on Guidewire ClaimCenter testing.
• Configuring and manually testing software applications and developing test plans and test cases, Responsible for preparing test strategy.
• Analyzing complex problem and identifying potential solutions by exploring and analyzing diverse alternatives, including, where applicable, risks and potential business impact.
• Conducting Functional / Integration / System / Regression testing for the software product under varying conditions and analyzing the behavior of the system
• Performing Defect Analysis to ascertain any non-compliance with the set procedures / guidelines
• Coordinating acceptance testing for released projects, allocating resources and plan book of work for the resources on weekly basis.
• Testing software programs to compare to specifications and documentation.

Hardware and Software Environment:

Hardware: Intel Pentium

Operating System: Windows NT, XP, 2000 professional, 2003, Vista, Linux, Unix, Mac

Products/Tools: Xml spy, Office 2000, 2003, 2007, TOAD, Putty, pcAnyware, VNCware, CRT, MS Project, Bugzilla, Collabnet, Winrunner, QTP, Load Runner, Quality Center

Languages: C

RDBMS: Oracle, MS SQL

Business Domains: Insurance, logistics banking

Experience summary

Confidential

Environment : Insurance Claims Management system, GOSU, Oracle

Skill/Tools : QTP,QC, Rally, SharePoint, Guidewire ClaimCenter Product

Current Role : Sr. QA Tester

Responsibilities

• Involved in preparing Test Plan, Strategy, Test cases writing, Conversion testing and defect testing Functional issues for Guidewire ClaimCenter Application Testing.
• Involved in co-ordination activities with offshore team members on daily basis
• Support and maintain communication channels to ensue client needs explanations are continually met and exceeded
• Involved in various testing like Comparison Testing, Defect Verification etc. on various modules of the Guidewire claims application
• Handling various testing like Functional, Regression, etc. on various modules of the Guidewire Claims application.
• Regular client/stake holder's interaction, Problem / Issues tracking escalations on time to time basis as required.
• Handling project management activities like forecast, budget, effort estimation, Timesheet authentication etc.,
• Responsible for overall management of the testing process including but not limited to issue/defects tracking, testing status and test signoff, and ensure that testing is being done accurately , as planned within the allotted timelines
• Designed automation test suites by creating reusable functions and scripts, recovery scenarios, check points and inserting them into suites using QTP
• Involved in GUI, Functional and Regression Testing.
• Creation and executing multiple actions scripts based on action/test case call flows.
• QTP script enhancement Parameterization, Data Table creation and inserting check points
• Create the test case Repository.
• Generating/Enhancing VBScripts, executing the test scripts, analyzing test results using QTP.
• Attending Daily Scrums, Sprint Planning, Sprint Retrospective meetings
• Responsible in providing regular test reports to the management.
• Responsible for the account level initiatives and best practices to increase the productivity of the resources and increase the revenue of the project account
• Working with the clients and understanding about the requirements and transferring the knowledge to offshore and get the work done

Confidential

Environment : Insurance Claims Management system, GOSU, Oracle

Skill/Tools : QTP, Quality center

Current Role : Sr. QA Tester / Onsite Coordinator

Key Responsibilities:

• Interaction with each project leads and offshore team leads to get the KT on the applications involved and the functionalities. Finding the regression test suites from the functional test cases.
• Experience on project Estimation and Resource planning.
• Managing a team of 21 Test Engineers Offshore Onsite involved in Manual, Functional Regression testing for Verifications/Validations for Business Objectives Implementations based on the
• Handling project management activities like forecast, budget, effort estimation, TMS authentication, etc..
• Responsible for preparation of Estimation, Project planning tracking, review of the test cases, resource ramping, utilization, revenue forecast, budget controlling and tracking the day to day progress of the project.
• Helping the team training them in for better root-cause analysis for the Bugs / Defects found to ease the Bug Fixing Process of the Developers.
• Creating and maintaining process related document for the project and regularly interacting with the SQA Team.
• QTP script enhancement Parameterization, Data Table creation and inserting check points
• Creation and executing multiple actions scripts based on action/test case call flows.
• Involved in GUI, Functional and Regression Testing.
• Create the test case Repository.
• Generating/Enhancing VBScripts, executing the test scripts, analyzing test results using QTP.
• Handling various testing like Functional, Regression, etc. on various modules of the application.
• Creating and maintaining process related document for the project and regularly interacting with the SQA team.
• Preparing various kinds of reports both for internal and client purposes like test summary report, defects raised / rejected, etc.
• Regular client/stake holder's interaction, Problem / Issues tracking escalations time to time as required.
• Problem / Issues tracking escalations time to time as required.

Confidential

Environment : Insurance Claims Management system, GOSU, Oracle

Skill/Tools : Quality center QTP

Current Role : Test lead

Key Responsibilities:

• Interaction with each project leads and offshore team leads to get the KT on the applications involved and the functionalities.
• Finding the regression test suites from the functional test cases.
• Create detailed test plan specification Which is called as Test service level agreement in FedEx
• Co-ordination with the Stake Holders Dev Marketing through e-mails/Conference calls
• Conduct informal/ formal DTPS and TCS walkthrough with stakeholders.
• Informal walk through with Offshore Testing Team Formal Walk through with all Stake Holders Development/All Regional Marketing
• Uploading the DTPS other Test Deliverables in Source Forge under respective release folders
• Create H-Flow for DTPS and Test Case approval.
• H-FLOW Creation and taking approvals goes here
• Make sure BVT results are all passed when you get the Build ready for testing
• BVT should be taken care by Development Team
• Attend any TQA/marketing calls depending on the project needs.
• TQA/Marketing calls on daily/weekly basis differs from project to project
• Review SCCB agenda every Fridays and provide the approval.
• Approve loads in Loadzilla for L2, L3, L6 and LP
• Add new products in LSR and review it on a daily basis
• Executing Smoke test cases once we receive the build.
• Reviewing the defects before porting to central.
• Involved in QC audit

Confidential

Environment : Insurance Claims Management system, GOSU, Oracle

Skill/Tools : Quality center

Current Role : Test lead

Key Responsibilities:

• Involved in Analysis of the requirements of FedEx WGTM team
• Writing, updating and reviewing of test cases
• Execution of smoke test cases
• Setting up test environment and preparing test data
• Updating of Traceability Matrix
• Involved in preparation and analysis of defect reports using QC
• Involved in training the team members in the technical functional specifications in Software Requirement Specification Business Requirement Specification
• Knowledge transfer to new testing team members.
• Executing Smoke test cases once we receive the build.
• Reviewing the defects before porting to central.
• Involved in QC audit

Confidential

Environment : Dot Net and SQL

Skill/Tools : Quality center

Current Role : Test engineer

Key Responsibilities:

• Understanding Business.
• Preparation and execution of functional Test Cases.
• Involved in Peer reviews of the Test Team documents.
• Analyzing RFCs and understanding BRDs.
• Logging defects in Defect Tracker.
• Involved in Re-Testing and Regression Testing.