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Quality Assurance Architect Resume Profile

Englewood Cliffs, NJ


Seeking a challenging position, as an ALM Architect/ ALM Site/Project Administrator / Test Manager well experienced with SDLC and testing methodologies. Proven track record of HPQC/ALM upgrades, Test Management, establishing standards and best practices for the usage of testing tools/Processes. Able to guide clients with industry best practices in Software Testingandgenerating Test Metrics, with minimal ALM customizations. Goal-driven team player, analytical and results oriented. Well experienced with Manual and Automated Testing tools, able to mentor and guide junior team members in Quality Assurance Best Practices.


  • Extensive experience in Software Quality Assurance/ ITIL and CMMI
  • Proficiency in Manual and Automation Testing and Tools
  • Has experience in Public Sector, Financial, Retail, Media, Communications, Manufacturing, Power, Health care, Food Beverage Industries
  • Excellent management experience of onshore/offshore team's globally
  • Has excellent knowledge of SDLC/PDLC/DLC and Phases of Testing

professional experience


Architect / Consultant

Role: Architect

  • Perform assessment of HP ALM current configuration at General Electric/interact with GE admins
  • Recommend on ALM Hardware/Software design requirements for data migration
  • Install and configure HP ALM in a clustered /hybrid environment
  • Install Oracle 11g connectivity components to configure ALM with Oracle RAC configuration
  • Install the recommended patches/ interact with Oracle DBA team / Web services etc.
  • Coordinate and manage offshore team in preparation of data migration/ assign tasks
  • Provide expert recommendations on data loss during migration and risk mitigation plans
  • Participate in daily Project status calls and ensure offshore tasks are completed
  • Moved 250Gb of data from GE without any loss during one weekend cutover
  • Lead effort in Business Technology BTG mapping to appropriate business units/ALM.
  • Supported and completed data mapping within the stipulated Production cutover deadlines successfully.
  • Designed and configured HP ALM Disaster recovery system in a clustered environment between east coast and west coast

Env: Windows 2008 R1/SP1 cluster, Oracle 11g RAC , ALM 11.0 Patch15 , IE 10 , UNIX sif shares Sprinter 11.0


Role : Quality Assurance Architect

  • Perform analysis of current state of Quality center 9.2
  • Install and apply patches to ensure that the system to be current
  • Perform risk analysis of the current QC 9.2 installation for upgrade.
  • Tailor multiple upgrade paths and implement the best suited for the client
  • Upgrade Quality center 9.2 to HP Application Lifecycle Management 11.0 Premier edition.
  • Customize and apply templates for individual domains new and Projects
  • Perform GAP analysis traceability of different modules in ALM and the corresponding data.
  • Create customized dashboards for stakeholders for real time Metrics
  • Coordinate multiple sessions with different teams in walkthrough's of requirements as well as Testing artifacts
  • Perform Stakeholder analysis , and their expectations before and after the upgrade
  • Replicate production environment into Virtual environment and provide client with POC walkthrough
  • Developed customized training material and provided training for onshore/offshore teams with HP ALM 11.0 and Quality control best practices
  • Develop customized training manuals and step by step videos for user training

Environment:Quality Center 9.2, MS-SQL Server, Windows Server 2008 EE, HP ALM 11.0 Premier edition, Ariba , Window 7 , MS-Visio , Project 2010 and MS-Excel


Role : Quality Assurance Architect

  • Perform GAP analysis of current Quality Assurance processes
  • Build and lead process enhancement activities for development, training, metrics and quality assurance
  • processes based on ITIL framework
  • Configure ALM 11.0 with the required Project customization to accommodate CAT processes
  • Analyze current defect logging process and re-define the process to adhere with ALM
  • Coordinate testing with onsite and offshore resources
  • Train multiple onsite resources on ALM usage with different roles
  • Create dashboard/metrics reports for senior Management
  • Produce quality metrics / reports to determine quality levels within a project to senior stakeholders
  • Modify workflow to accommodate company standards in hiding unnecessary data from the users
  • Involved in planning, implementing and directing test strategies

Environment:HP ALM 11.0 , Ariba , Window 7 , MS-Visio , Project 2010 and MS-Excel


Student Information System

  • Configure QMetry with user defined fields for immediate use and develop Portfolio Metrics reports for Management
  • Install and configure HP ALM 11.0, Create Domains and multiple Projects for different Work Streams.
  • Create custom list values for user defined values, create dashboard reports for Senior and upper Management
  • Upload Test cases into QMetry and ensure compatibility with HP ALM for transition
  • Developed Test case and Metrics work book for reporting and upload to HP ALM
  • Worked with Student Admissions, Scheduling and Registration portions of SunGard Banner 8.5
  • Decompose user stories into Testable requirements
  • Write Test cases and follow on ensuring that the functionality of configuration changes are being addressed thoroughly
  • Ensure valid data is available for the Validation tables from the business
  • Participate in System and Integration testing
  • Participate in JAD sessions involving , Universities from UK, Chile, Mexico and Arizona
  • Execute test cases based on Apollo Global Sprint delivery and schedule by Synegen
  • Follow on defect resolution process of re-testing and closing

Environment :SunGard Banner 8.5, SIS- Admissions, SIS-Scheduling, SIS-Registrations, Enterprise TimeTabler 3.1 Scientia , Enterprise Course Planner 3.1, JIRA , Microsoft Visio 2007, QMetry, AGILE, MS-Excel 2007, ALM 11.0 , Oracle 10g, Windows Server 2008 and Windows 7


Quality Center Admin/Sn. QA Analyst Consultant

  • Create new project for CMA UAT team
  • Verify and enhance the current Test execution and coverage process
  • Prepare test strategy in sync with Quality center standards
  • Design the implementation of End-to-End Requirements traceability for CMA Business
  • Create New templates to export Test cases into QualityCenter
  • Review Requirements traceability with the CMA team Card Member Assistance and enhance the overall strategy for implementation
  • Requirements analysis, requirements gathering and writing Test cases
  • Mentor team members in Quality standards and Processes
  • Meet with SME on validation of existing and new requirements for UAT
  • Gather requirements and participate in IVR testing of CMA applications JAVA
  • Create dashboard reports for Managers to evaluate the Performance of Test Execution and defect rates.
  • Support and analyze requirements gathered by the following groups : CMA IVR, CMA ICE CMA IMS
  • Update Tests according to the New functionality and validate others TC's for consistency

Environment : Quality Center 10.0 , JAVA, ICE , MODES , IMS ,HTML, SQL Server 2008, Microsoft VISIO 2007, MS-Excel 2007, Windows Server 2003 and Windows XP


  • Requirements analysis, gathering and writing customization specs for the tool
  • Verify and validate Requirements gathering process and suggest on Best Practice.
  • Review Requirements traceability with the Business and enhance the overall strategy for implementation
  • Meet with senior Requirements Managers on customizing the tool for the Core Business Processes
  • Adhere industry standards of reporting using the tool and externally.
  • Build custom reports for Requirements, Test Plan and Defects
  • Create custom Dashboard views for the Management as well as the RM's
  • Create custom graphs for individual's working on various projects
  • Write specifications and generate overall Portfolio reporting for Management
  • Coordinate with technical team in building and extracting data for reporting.
  • Develop Process improvement and overall Requirements traceability within the tool and enhanced the application
  • Coordinate in migration and upgrade of QualityCenter
  • Support requirements gathering for HIPAA5010 from an enterprise level.

Environment:Quality Center 10.0 Patch 12 , .Net, HTML, XML, SQL Server 2003, Microsoft Project 2003, MS-Excel 2007, Linux, Windows Server 2003 and Windows XP

Senior QA Consultant


  • Test Management : Creating and updating Test Plan and Test Strategy, Testing Scope documents
  • Develop Process improvement documents based on ITIL standards
  • Quality Center 10.0 complete administration, migration of QC Projects from QC9.0
  • Creating users, assigning and maintaining roles, configuring LDAP connectivity
  • Partner with database team in supporting and migrating projects in Quality Center
  • Create multiple Domains and Projects as per the requirements
  • Create custom user fields and additional project lists for each Project
  • Configure Alert rules per the requirements
  • Create and update Test Traceability Matrix , coordinate in Automating Test Scripts
  • Create customized Testing Progress Reports
  • Generate Customized Defect Analysis Reports
  • Participate in Defect and Requirements analysis Meetings
  • Provide training to developers and business users in Quality Center 10.0
  • Support System, Regression, UAT and Integration Testing

Environment : Quality Center 10.0, QuickTest Professional 10, .Net, HTML, XML, Java, Microsoft Project 2003, MS-Excel 2007, Linux, Windows Server 2003 and Windows XP


Senior QA Consultant / Quality Center Administrator

  • Test Management: Created and managed Quality Center Domains and Projects as Site Administrator and Project Administrator. Managed Requirements through Test Execution and defect logging.
  • Created additional Projects in Quality center to accommodate different business areas
  • Partnered with PMO in supporting teams to ensure that the test approach and test methodology is standard throughout the organization
  • Reviewed the existing Requirements traceability process and re-defined it to Industry standard.
  • Trained Quality Center users with PowerPoint Presentations in entering their requirements as well as creating Test cases in Quality Center. Forty team members were trained in using QC.
  • Worked in creating and updating Test Plan, Test Strategy, Test Scope, Test Summary report and Testing Kick off deck
  • Verified Test cases for SOX compliance and Data Backup and Recovery procedures
  • Worked with the QA lead to create and update Operational Readiness Test Plan
  • Translated Non-functional requirements to effective ITIL category in Quality Center Mapped to PBSG categories and test cases were mapped to requirements
  • Created customized Test Metric reports from Quality Center Customized Quality Center reports and conducted Quality Center/Test Design training
  • Defined and implemented Best Practice in test verification and validation practices, standards, and processes
  • Worked with individual teams that participated in testing to identify NFR's and refine them
  • Managed day to day activities of Testing activities, Metrics Reporting Scorecards

Environment: Quality Center 9.2, ITIL Ver. 2.0 methodology Service Support and Service Delivery , SAP, QTP 8.2, Microsoft Project 2003, MS-Excel 2003, Windows Server 2003, Oracle 10g, BASIS, Tibco, Oracle, Storage Management, UNIX, and Windows XP

Technical Skills


Manual Black Box Functional Testing and Occasional White Box Testing

Automated Tools

ALM 11.0/11.5 Premier Ver, Quality Center 10.0/8.2/9./9.2, TestDirector 6.0/7.0i/7.5 and Mercury WinRunner 5.0/7.0/7.5, and QTP 6.5/8.2/9.2/10.0

Load Testing Tools

Silk Performer 7.4 / 2006


Forms 4.5, Reports 2.5, FrontPage 00, VB 6.0 and Dev 00


Oracle 11g/10g, SQL Server 7.0/00, MS-Access, SQL Base and DB2

O/S All Versions of Windows incl. 7/8.0, UNIX/Linux


PeopleSoft 7.0/7.5/ 8.47 HRMS, Campus Solutions 8.9 Portal


SQL, SQL Talk, TSL VB 6.0

Reporting Tools

Crystal Reports 8.5 / 10.x, TOAD 7.x and SQR 4.0 / 4.3

Business Tools

Microsoft Office Suite 2010/2013, MS-Outlook, Beyond Compare and Project 2010/13


Windows 2000/2003/2008 R2 Enterprise edition

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