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Qa Lead Resume Profile

Jacksonville, FL

Experience Summary

  • Over Ten Years of experience in IT industry with Six years in Quality Assurance Testing with Leading and Managing and 1 year in software development
  • Experience in planning, developing and deploying test strategies for large-scale Web , client/server and Multi/n-tier applications systems
  • Meet business teams to understand business processes and cascade to QA team members
  • Involved in preparing Test Strategy, Test Plan, Estimation, Scheduling Staffing
  • Experience in Managing different Vendors based on various solutions
  • Expertise in software delivery processes Waterfall, Agile, RAD, etc.
  • Experience in using Load Runner for monitoring the system resources, server performance and identifying the bottlenecks under heavy load
  • Proficient in writing Test Plans and Test Cases for both Manual and Automated Testing and Experience in writing test scripts using Vuser scripting
  • Extensive experience in Ad Hoc Testing, Black Box and White Box Testing, Unit, Functional, Integration, Regression, User Acceptance, and System Level Load and Stress Testing
  • Expertise in testing Web based Applications, ORACLE, JAVA, JSP, EJB, XML, BEA Web Logic 8.1 / 7.x, Big data, Hadoop and IBM Web Sphere 5.x,. NET, C, C and UNIX Shell scripting.
  • Experience as use case analyst in reviewing and editing proposed guidelines.
  • Experience in developing Flowcharts, ER-Diagrams using MS Visio.
  • Extensive knowledge of principles, practices and procedures of QA methodologies.
  • Work experience in Banking, Financial, Retail ecommerce , Pharmaceutical industries
  • Experience with Broker dealer, Capital market and Insurance sectors.
  • Experience in Pharma Validation Testing.
  • Good team player and also have ability to work independently in a time sensitive environment
  • Good organizational and communication skills, with the ability to express technical concepts verbally and in written
  • Experience in Managing Onsite and large size off shore teams.

Technical Skills

Automation Tools

Quality Center 11.X, Load Runner /12.X, Quick Test Pro 11.0

Languages

Java 1.4, C, VB, SQL, PL/SQL

Internet Technologies

EJB, Servlets, Swing, Applets, JSP, JAVA WSDL, TCL, Scripting, JSP, XML, JavaScript, HTML, ASP .NET, Share point

GUI Tools

Oracle Forms , Reports , IDE's , TOAD

Application Servers

Web Logic 8.1/9.X, IBM Web Sphere, TIBCO,

Apache Tomcat 5, Java Web Server

2.0, Oracle 8i Application Server

Databases

Oracle 10g, SQL Server 2000, Sybase, MYSQL and MS Access.

Operating Systems

Windows 7/XP, Linux , , Unix

Professional Experience:

Confidential

QA Lead

Description:

Confidential application aims to deliver a remarkable experience to the customers. We provide a quality application by validating more than 10K test cases through Manual Automated mode CITI Bank Reporting actual test status to management and different business leads on a release basis. Also, involved in Citi Cards Internet WEB Testing, focused on System Integration Testing, User Acceptance testing and Regression testing on the web based and mobile applications of Acquisition and Account Online systems. Online is an Internet and mobile Application which provides online services for the Citibank credit card customers. These services include account summary, unbilled activity, past statements online payments Etc.

QA Lead

  • Leading, motivate, and managing a team of QA Engineers management of team members, from daily guidance to long-term career planning.
  • Managed different teams like Regression testing, UAT Testing, Functional Testing and Performance testing teams.
  • Involved and Manage Test data coordination and having knowledge with different test data tools.
  • Experienced in involving different teams like Development, Support, Infrastructure and Business to resolve issues.
  • Managing 40 offshore testers setting up the goals of each team
  • Managed and Involved in coordinate delivery and maintenance of different strategies, Plans, schedules and cost estimates.
  • Implemented best practices throughout testing life cycle with large test teams.
  • Involved in developing and maintaining Environment plan and effectively maintains test environments for testing purposes.
  • Coordinates and proctors Quality Assurance QA environment s and test leads for respective projects
  • Involved in leading teams in using testing tools, defect tracking tools and other test support tools.
  • Escalating critical environment risks and issues to the Directors and Supervisors.
  • Understanding of product development lifecycle and iterative development methods with a commitment to quality and excellence
  • Involved in Complete Migration projects. Such as CRM, SQL Server and Share point.
  • Performing Return-On-Investment models for every project in the context of automation.
  • Having extensive experience in Quality center, QTP, Load Runner, and Performance center.
  • Involved in communicating with business in regarding Project status and all other activities.
  • Reviewing offshore Status Reports, Issues Log, Performance Testing Matrix, and Detailed Testing Reports.
  • Evaluated and reviewed performance results.
  • Having experienced in reviewing logs and monitoring of disk I/O, CPU and memory for several issues.
  • Involved in designing a work load analysis for several projects.
  • Involved in design the Performance Plan and Performance Test strategy.
  • Involved in risk assessment, contingency planning, tracking and management of progress, issues, risk and resources.
  • Involved in coding customized scripts to measure the performance of the various functionalities of the portal.
  • Coordinated with the Environment team to make sure that the configuration in performance test environment matches with that of the production.
  • Determined required service levels and worked with product planning team.
  • Having experience with capacity planning and measurements.
  • Maintain performance plans, which deal with expected performance variations through time.
  • Capacity planning is the projection of future requirements is based on monitoring and analysis that take place regularly during development and production.
  • Participate in requirement and development walkthroughs and reviews.
  • Responsible for setting up testing environment of various Applications from various builds to do performance testing includes installation of operating systems, raid architecture using hp tools, installing applications from the suite and installing multi databases like MS SQL and Oracle .
  • Checked Business objects reports for performance issue and suggested developer to remove extra joins from universe and Tested Business objects reports for data, format and export.
  • Implemented Quick Test Professional, parameterized scripts for data driven testing.
  • Extensively used J2EE Diagnostics/Deep Diagnostics to diagnose and troubleshoot Web/App server performance issues

Environment: IBM web Sphere, CRM, XML, MS Project, Java, J2EE, Oracle SOA, SQL Developer, Tivoli, Java Script, MS-Office, Oracle 10g, TOAD, SQL, PL/SQL, ETL, VB script, UNIX, SQL Server.

Confidential

  • Responsible for ERP testing which includes Inventory, Customer authentication, Payment authentication thru PayPal, MasterCard.
  • Responsible for Shopzilla digital testing COE for UK sites Testing Shopping retail ecommerce applications
  • Responsible of interface testing across different systems like DNS Secure connection , Log file repository, Search engine, product catalog store, Checkout Application, Order Management system, shipping portal, Customer support.
  • Reporting actual test status to management, and different business leads on a daily basis
  • Created reports for resource utilization Onsite, and off-shore against activities upon request
  • Involved the centralized testing services for crossroads projects.
  • Establishing test process and best practices to roll-out the testing programs across all projects.
  • Expertise in software delivery processes like Water fall, Agile, RAD, etc.
  • Involved in Scrum meeting calls in daily and weekly basis.
  • Worked as a Validation Manger for HP Test Automation Tool Project.
  • Creation and executing maintained scripts using performance center.
  • Managing different teams like Manual, Automation and Performance Testing.
  • Involved in enforcing standard security practices among QA owned testing environments.
  • Involved in assisting technical services during upgrades of performance, automations tools, environments and Test data management.
  • Having experience in driving performance engineering and testing strategies from Initiation through Production Deployment.
  • Involved in testing management process using HP QC.
  • Having hands on experience with SQL and PL/SQL.
  • Involved in designing automation frameworks for different projects.
  • Guidance provided to Project team members to develop Project Management Plan, Functional specification, Technical specification, Test plan and scripts.
  • Review performed on all project documents and testing.
  • Created and Validated Standard Operating Procedures.
  • Validated HP Test Automation Tool Work flow.
  • Validated URS, CFS, FDS and TDS as pre J J Compliance standards.
  • Involved in deliverables for different applications which includes SAP and Java.
  • Generated Project / Validation Status reports using Quality Center
  • Prepared validation summary and Protocol execution summary reports

Confidential

QA Lead

Description:

Confidential is a global information services and publishing company. The company provides products and services for professionals in the health, tax, accounting, and corporate, financial services, legal and regulatory sectors. Provation Medical is the market leader in dynamic software that advances quality and clinical best practices at the point of care. ProvationMD, the Best in KLAS procedure documentation software, and Provation MultiCaregiver, improve operational efficiencies for quality reporting, coding, billing and communications. Provation Order Sets, powered by Up To Date Decision Support, and Provation Care Plans, powered by Lippincott Solutions, provide evidence-based best practices to measurably improve the standards and outcomes of care.

Responsibilities:

  • Testing Physician medical software for prescriptions, X rays, Procedures, HIPAA, Patient insurance information, medical drugs, etc.,
  • Reporting actual test status to management, and different business partners on a daily basis
  • Created reports for resource utilization Onsite, and off-shore against activities upon request
  • Involved the centralized testing services for all audit applications.
  • Experienced in involving different teams like Development, Support, Infrastructure and Business to resolve issues.
  • Establishing test process and best practices to roll-out the testing programs across all projects.
  • Understanding of product development lifecycle and iterative development methods with a commitment to quality and excellence.
  • Performing Return-On-Investment models for every project in the context of automation.
  • Responsible for leading a team of Manual, Automation Testing which includes Writing Test Cases, Performing Black box testing, Integration Testing, Back End Testing, UAT Testing, System Testing and Performance Testing Team
  • Resource estimation and allocation to sub-components or modules to team.
  • Development of project plan, test estimations and related items.
  • Developing test strategy and making technical decisions during product development.
  • Driving and motivating the team to deliver better in terms of ad-hoc testing and self-host.
  • Negotiation with customer on resource requirements, schedule and effort estimates.
  • Developed Test strategy / Test Plan for every project and release.
  • Having experience with ETL Testing for different applications.
  • Involved in Grey Box testing for several applications.
  • Experience in writing Java code use Selenium tool.
  • Involved in designing Data driven Framework.
  • Having extensive experience in Quality center.
  • Responsible in delivering the Status Reports, Issues Log, Performance Testing Matrix, Detailed Testing Reports.
  • Define scope of test automation and performance for different projects.
  • Involved sending performance status reports to Management.
  • Extensively developed QTP scripts and modified based on the Change Requests coming in.
  • Involved in scripting with automation teams.
  • Involved in design and developing different frame works.
  • Involved in coding customized scripts to measure the performance of the various functionalities of the portal.
  • Coordinated with the Environment team to make sure that the configuration in performance test environment matches with that of the production.

Confidential

QA Tester:

Description:

Confidential, following the acquisition and break-up of the original ABN AMRO by a banking consortium consisting of Confidential. Following the collapse of Fortis, who acquired the Dutch business, it was nationalized Confidential Global trade solutions offshore division responsible for Quality operations of Global trade applications.

Responsibilities:

  • Testing Global trade products like LC line of credit , Collections, GT, BT etc.,
  • Designed Test plans and Test cases for testing the application.
  • Involved in several meetings to solve the Critical Issues with Developers and Business Team.
  • Involved in testing complete CRM Application and integrated web applications
  • Involved testing of different applications with Brokerage Accounts, Assets and Transactions.
  • Involved in walk through of advisory applications to end UAT users.
  • Performed front end as well as back end testing for various production Issues
  • Ability to develop and execute effective Test strategy plans for quality management
  • Used Lincoln Track IT tool as a test management tool and web defect manager to report defects found during testing Cycle.
  • Involved work experience testing with mission critical applications.
  • Involved in testing the trading application which supports Stocks, Equities, bonds and securities.
  • Extensive knowledge in Equities and Derivatives.
  • Involved in Black box and Grey Box testing for several applications.
  • Involved in data validation for many projects.
  • Involved in manual testing of Independent applications.
  • Involved in statistics collection like problem reporting and defect tracking report.
  • Involved traceability between requirements, test cases/scripts and defects within QC.
  • Involved and managed different teams like Regression testing, Unit testing, System testing, UAT and Integration testing.
  • Involved in testing the fixed income applications Which includes Rates, Cash and Bonds.
  • Having a good understanding of SQL with Oracle.
  • Involved back end testing by writing SQL queries and PL/SQL
  • Involved in testing complete data migration projects.
  • Experience with functional testing of all tiers of a multi-tier distributed application, including UI, middleware/messaging and database layers
  • Experience with scripting test automation using VB script, Java script, Perl and Unix
  • Designed for an generic automation framework for all applications using QTP.
  • Involved in set up process for creating maintaining the automated test scripts using descriptive programming.
  • Designed architecture for framework, which consists of function libraries, driver script, data files, and result files and with different folder structure.
  • Developed framework with descriptive programming with QTP without object Repository.
  • Involved in giving the training to other testers to use the automation testing framework
  • Used the automated tool QTP for functional, integration and regression testing
  • Implemented framework with different features modular, maintainable, reusable and data driven.
  • Developed framework with descriptive programming with QTP.

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