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Software Quality Assurance Lead Resume

Morristown, NJ

Profile Summary:

  • Over six years of professional experience in Software Quality Assurance in Manual and Automation Testing.
  • Well versed in Software Development Life Cycle (SDLC), Waterfall, Spiral and Agile Methodologies.
  • Experienced in system testing, analysis, design, development of manual testing in mainframes and automated testing of Client/Server and Web based applications on various browsers.
  • Experience in implementing best QA Practices and Methodologies.
  • Experienced in automated testing tools like Selenium
  • Experienced in automating QA functional testing using Mercury Quick Test Professional defect logging in HP (Mercury) Quality Center/ Test Director,
  • Conducted Functional, System, Regression and Integration testing.
  • Experienced in Preparation of Traceability Matrix.
  • Proficient in writing Test Plans, Test Cases, Test Scripts, Test Scenarios and execution of scripts.
  • Diversified experience in Black Box testing, Backend Testing, database testing, Functional testing, Integration testing, System testing, Regression testing and User Acceptance Testing(UAT).
  • Tested various Web based applications written Java /HTML/.net and Client/Server applications
  • Experienced in Creating and Modifying Mercury Selenium scripts.
  • Expertise in SQL, PL/SQL for Back-end Testing.
  • Experienced in Web services testing using XML.
  • Extensively interacted with developers, product & business analysts to gather requirements and create test cases and test scripts to meet the requirements.
  • Excellent Communication skills, the ability to work as an individual and as well as a team player.
  • Mentoring the team members on Mainframes.
  • Identified, documented all issues and defects.
  • Possess excellent verbal and written communication skills. Works well with teams and independently.
  • Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, and Selenium Web Driver), JUnit, Eclipse and preparation of automation test framework.
  • Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
  • Worked on Logging and Tracking Defects in all the phases with major responsibilities.
  • Expertise in debugging software products through the use of systematic tests to develop, apply and maintain quality standards for company products.
  • Extensive experience in Defect Reporting and Defect tracking process using Quality Center (QC), and Rational Clear Quest.
  • Analyze and write test standards and maintain documentation of test results to assist in debugging and modification of software to ensure existing functionality and recommends corrective action.
  • SME on Banking domain knowledge and technical/ proprietary skills to reach levels of expertise.
  • Extensively worked on agile concepts and methods –add agile points pasted in separate doc.
  • As a lead, lead teams up to 5 members in various Enhancements, testing & batch run projects.
  • Good understanding of Batch jobs flows across different
    applications/areas as Investments, Banking
  • Excellent interpersonal skills for building strong client/business relationships
  • Experience in preparation of project documentation using Word, Excel, MS Project, successful full project life cycle implementation of many systems on time
  • Excellent problem solving skills with strong technical background
  • Experience in Production Support Executive, Change Management member
  • Excellent Analytical, Communication and Presentation skills. Highly motivated team player with immense ability to grasp new concepts and apply.

SKILLS:

Operating Systems: Windows, Mainframes

Environment: JAVA Scripting, Mainframes, Vision Plus(CMS,FAS)

Tools: TSO,ISPF, Changeman, File Aid, TWS, Endeavor, SAR, CA-7,Expeditor, NDM Stats, REXX

Languages: COBOL,JCL,C,PL/SQL

Functional Areas: Banking Domain

Automation Tools: Selenium

Experience:

Client: Confidential, Morristown, NJ

Role: Software Quality Assurance Lead

Project Description:

This project was designed, developed and implemented with various solutions to enhance the business process with the annual promotions to the customers who are holding the Schwab account for the long term duration. Customer needs a new offer that is holding the balance greater than the limit provided and is using same account greater than a year provides a Kindle promotions and exception offer.

Responsibilities:

  • As a SQA lead responsible for quality management of all aspects of application.
  • Experienced in analyzing Business Requirements from the Use case documents, and User Interface Specifications. Translated business requirements to functional test cases.
  • Conducted requirements gathering, analysis and design, risk analysis, programming/construction, unit testing and transition of applications into testing.
  • Analyzed Functional Requirements, System Design Specifications, and interacted with Business Analyst & developers for changes in requirements if any.
  • Prepared and loaded business requirements into Quality Center.
  • Designed and developed Test Plan and Test Cases using functional requirements and Specification documents.
  • Involved in different phases of Project Life Cycle.
  • Developed Quality Management Plan
  • Developed Requirement Traceability Matrix (Mapping of Requirements to Test cases )
  • Managed & scheduled all Manual scripts from HP Quality Center using the Test Plan, Test Lab and Defects module
  • Developed and executed test cases for System Integration Testing (SIT) and User Acceptance Testing (UAT)
  • Identified functionalities to be automated
  • Created test scripts with Selenium 2.0 WebDriver
  • Managed planning and allocation of Test activities to team members.
  • Experienced in Interface testing.
  • Interacted with developers and functional analysts for the bug fixes.
  • Interacted with End Users/Business Users for the testing reports.
  • Prepared daily status reports to management
  • Build and manage the overall test process according to Agile Methodology.
  • Managed defects in QC.

Environment: Selenium RC, Grid, Apache http Server, Web Logic, HP Quality Center, Clear Quest, SQL, Mainframes.

Client: Confidential, Los Angels, CA

Role: QA Performance Tester

Project Description:

The Confidential project is to prepare a number of assets for divestment and the key assets within scope for the divestment. Functional changes are required to CMAS application to accommodate the introduction of new brand ‘ Confidential. To accommodate new BINs for Confidential , new card types are required. Currently the card type code is of length 1 and this would be increased to length 3 to accommodate new card types for Confidential

  • Responsible for UI, Functional, Web Services, cross browser, Automation, Reports Testing of Web.
  • Design test cases and participate in workshops with Development team
  • Built effective test data covering all possible scenarios and added in datasheets for Testing.
  • Performed Black Box and Unit testing using Equivalence Partitioning analysis.
  • Used Quality Center as Test Repository for Requirements, Test plans.
  • Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
  • Recorded and plays back test in Fire fox using Selenium IDE.
  • Created Automation test framework using Selenium.
  • Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
  • Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework.
  • Added annotations to the test. (selenium)
  • Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
  • Run tests by using Selenium remote control in different browsers.
  • Examine the results of test to pinpoint defects in the application.
  • As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems.(validation)
  • SQL Queries for backend testing
  • Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.
  • Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole and leading the team.
  • End- to- end support for complex applications and for reporting bugs and test bed issues.
  • Managing the team size of 4 members and providing knowledge transfer to juniors in the team.
  • Have experience in validating the business transformations by writing complex SQL queries. Built the SQL logic in the LISA tool for automating the test efforts
  • Run tests by using Selenium remote control in different browsers.
  • Examine the results of test to pinpoint defects in the application.
  • As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems.(validation)
  • Worked with various teams during the issues of testing.

Environment: Mainframes, COBOL, DB2, SQL, VSAM, JCL

Client: Confidential, Tampa, FL

Role: Software Quality Analyst

Project Description:

The project is all of the amalgamation of two country functionalities to implement on same day with the existing code from one datacenter to other datacenter. This is majorly with Chile Cards and Collections and Brazil Collections. The requirement of this project is to move the Functionality code of new datacenter of mainframes.

Responsibilities:

  • Interact with off shore for daily status meetings.
  • Set up of Quality Center structure, Tabs, Requirement, Release, Test plan, Test Lab and Dash Board.
  • Developed Test cases for System Integration Testing (SIT) and User Acceptance Test (UAT) Testing.
  • Created Requirement Traceability Matrix (Mapping of Requirements to Test cases )
  • Interacted with developers and functional analysts for the bug fixes.
  • Interacted with End Users/Business Users for the testing reports.
  • Logged defects in Quality Center Tracking tool.
  • Prepared daily status report.
  • Developed Software Quality Assurance Validation Report.
  • Trained Testers and Business users on HP QC Requirements, Test Plan, Test Lab, Defects and Dash Board Tabs.
  • Developed Quality Management Plan and QA Review Report.
  • Prepared post UAT process reports for project final sign-off
  • Gathering and Understanding requirements from business and functional solutions provided by the development teams.
  • Logging and Tracking bugs in defect tracking tool.
  • Planning and setting up the test beds for feature automation.
  • Responsible for writing SQL queries creating PL/SQL Stored procedures, Functions and Triggers
  • Regression testing of the features manually.
  • Scheduling jobs Using Tivoli Work Scheduling
  • Batch run
  • Code Management
  • Monitor the timeliness of deliverables.
  • Involve in day to day activities and guide the team on data analysis, and resolve the queries as applicable
  • Involved in Maintenance activities.
  • Preparation of project documentation using Word, Excel, MS Project and Visio
  • Post Implementation support to Business team
  • Impact Analysis on Production Support Issues

Environment: Vision Plus (CMS, TRAMS, FAS), Mainframes, COBOL, DB2, SQL, VSAM, JCL

Client: Confidential, Tampa, FL

Role: QA Analyst

Project Description:

This project is an upgrade of One Confidential cards of 2.0 versions to 3.0 Versions, which includes assortment of enhancements with different Functionalities. The upgrade is due to the request of Business Requirements. It’s based on the analysis of business requirement, Functionality, technical and testing.

Responsibilities:

  • Worked on web based application using Agile Methodology.
  • Performed Regression and Functional Testing for web based application.
  • Prepared and Updated Regression.
  • Created and uploaded test cases in Rally.
  • Performed test execution for the 2 releases.
  • Performed cross browser testing on IE, Chrome, Safari and Fire Fox.
  • Performed Database testing using SQL to check that the transactions are updated right tables.
  • Interacted with developers and functional analysts for the bug fixes.
  • Logged defects in Rally defect Tracking tool.
  • Prepared daily status report.
  • Analyzing the code for existing functionalities.
  • Designing and developing the application.
  • Involved in the various phases of testing to check the data consistency.
  • Unit testing
  • Regressions testing in phases like SIT and UAT.
  • Test case development (manual), modifications/ enhancements, test case review
  • End-to-end support for simple applications and for reporting bugs and test bed issues.
  • Production Pilot Support.
  • Bug Fixing for the failed test cases.
  • Interacting with the users at the time of implementation in responding to their queries and helping them in executing their daily activities electronically.
  • Involved in Implementation of the application at the client site. During this tenure involved actively in BUG fixing of the modules that are being implemented.

Environment: Vision Plus (CMS, TRAMS, FAS), Mainframes, COBOL, DB2, SQL, VSAM, JCL

Client: Confidential , Tampa, FL

Role: Quality Analyst

Project Description:

In this project the Confidential bank will be brought onto the Goliards Platform. Glocards is the common platform for credit card processing. In the process of integrating the Credit Cards portfolio with the Glocards, the HP Vision PLUS version, of the acquired businesses will be migrated to the Glocards version of Vision PLUS. Through analysis was done to assess the impact of the acquired business requirements on the current Glocards Platform and the version of Vision PLUS, to determine the necessary changes to our internal business processes and systems.

Responsibilities:

  • Involved in Design and Development of test plans based on high-level and detailed designs. Analyzed user/business requirements and functional specification documents.
  • Created the test cases and test plans based on Requirement and specification for multiple releases.
  • Performed Database testing using SQL Developer and Toad to check that the transactions are updated right tables.
  • Prepared and updated client with SLA reports of status of the application release on daily basis.
  • Prepared SLA waivers not to impact overall SLA agreements.
  • Created Scope Change Request to obtain approval from client for any scope change
  • Interacted with developers for the bug fixes.
  • Worked on GUI Testing, Smoke Testing, System Testing and Integration Testing
  • Involved in discussion with Business Analyst to clarify business requirements.
  • Performed Functional, Integration, Regression, ad-hoc and smoke testing, Black Box testing and Web services testing.
  • Assisted the team lead with daily project status reporting.
  • Attended project meetings, release and QA status meetings. Participated in Business Meetings and Walkthroughs to finalize Testing Requirements.
  • Used Silk Central for defect reporting, Test Execution and management of bug databases. Silk Central was used for Test Plan, Test Execution Defect tracking
  • Interacted with Onsite and Offshore teams. Prepared SMS Work plan
  • Developed test cases, Test plan, Created and Executed Builds
  • Prepared EOT (End of Test reports), LOC (Level of Confidence) at the end of test executions.

Environment: Vision Plus (CMS, TRAMS, FAS), Mainframes, COBOL, DB2, SQL, VSAM, JCL

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