SUMMARY:

• Around 8 yrs. of work experience in IT/Finance industry as a specialist in Defect Management, Software Testing, PeopleSoft FSCM process on various domain as Retail, Finance, Media, Consumer Goods etc.
• Strong organizational skills, in particular, an attention to detail and the ability to prepare reports in a timely and effective manner.
• Proficient working as a QA Tester & provide 100% release accuracy to Release Management.
• Ability to examine and verify financial documents and reports and skill in analyzing and interpreting financial data.
• Ability to communicate effectively, verbally and in writing with leaders and personnel and to establish and maintain effective working relationships with employees, business partners and company officials.
• Ability to prepare business cases as needed to support a growing technology business.
• Involvement in Setting up Test Environments, Test Planning, Test design, Test Automation, Test Execution, Defect Reporting, Test Status Reporting, Test Closure Activities.
• Over 5 years of experience in Software Testing of Client/Server and Web based Applications.
• Well - versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).. .
• Good Expertise in Financial, Banking, ERP, Healthcare and eCommerce Business Domains.
• Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
• Experience in Functional and Non-Functional (Availability, Usability, Reliability and Compatibility) Testing Types.Hands on experience in preparing Test plans, Test cases, Automated Tests and Test Data and executing the same.
• Good expertise in peer reviews (Test Design and Defect Reporting).
• Expertise in analyzing the results and reporting Suggestions and defects.
• Good Exposure on Bug Life Cycle.
• Extensively used automated test tool like QTP for Functional and Regression Testing.
• Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.).
• Experience in Descriptive Programming using QTP.
• Good Knowledge on Test Management Tools like TestDirector and Quality Centre
• Experience in executing SQL queries in order to view successful transactions of data and for validating data.
• Good expertise on Exploratory Testing using Domain Knowledge
• Involvement in Setting up Test Environments.

TECHNICAL SKILLS:

• SQA Testing & Methodologies
• Test Plans, Cases & Processes
• Functional Requirements
• Scripting & Documentation
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & Migration Testing
• Performance/Load/Stress Testing
• Testing Automation
• Defect/Bug Tracking
• Test Strategies & Coverages
• QA & QC Standards

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

FSCM Consultant

Responsibilities:

• Implementing and Reimplementing PeopleSoft Financials Modules.
• Involving in Design, develop, test, document.
• Facilitating overall development and quality assurance (QA) efforts associated with Implementation and reimplementation of PeopleSoft ERP applications.
• Serving as Senior consultant for projects, including supervising workload, scheduling, and budget changes.
• Collaborating with client to identify process improvement opportunities.
• Supervising application design and architecture components of various PeopleSoft Financial Management.
• Liaising with client for requirements and input to architect PeopleSoft solutions for AR/BI, Grants & Contracts.
• Developing and testing detailed functional designs for business solution components and prototypes.
• Managed application builds, UAT test planning and execution, and deployment activities.
• Performed planning and data conversion activities.
• Assisted in project management and planning efforts for design of PeopleSoft applications.
• Prepared reports, schedules, business requirements, client agreements, flow charts, and test plans.
• Supported customization production efforts for accounts payable module; developed queries.

Environment: PeopleSoft 9.1/9.2 FSCM (AP, GL, AR, AM, BI,Grants, Contracts)

Confidential, Plano, TX

Defect Manager/QA Analyst

Responsibilities:

• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes. Led QA testing that:
• Prevented hundreds of thousands of dollars in erroneous charges to Florida Turnpike drivers by identifying software bug in automated toll-collection system.
• Pinpointed previously undiscovered flaw in new DoD missile-detection system prototype, resulting in formal commendation letter from the DoD.
• Identified the root cause of intermittent interoperability glitch in air-traffic control software, leading to a no-fault audit finding.
• Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
• Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.

Environment: Microsoft Excel, ALM QC 11.0, JIRA 6.1

Confidential, Herndon, VA

Manual QA Tester

Responsibilities:

• Understanding of SDLC/STLC methodologies & Rich exposure to Defect Management, Triage Management, Testing, Review Process.
• Responsible for keep tracking & monitoring the defect status as per SLA perspective and hosted calls with respective development leads for their fix in progress for assigned defects.
• Acted as bridge between client senior management and team for escalations, providing issues for closure and resolution.
• Being a defect manager tracked defects in ALM QC, Clear Quest, Rally Dev Tool, BMC Remedy Tool & JIRA to ensure all defects are entered correctly and managed as effectively till closure.
• Involved in test environment planning, build acceptance, test scheduling and monitoring and coordination, preparing test schedules, execution planning and implementation plans.
• Monitoring testing progress of the teams, appraisals, project health, and suggested test approaches to the client.
• Driving the defect triage meeting/calls as well as Identifying the gaps in the business, system requirements
• Have taken the ownership for setting the Defect management process to be running alive inside the development unit.
• Have taken the ownership for preparing the application level dashboard, process flow ppt and representing these with the management & all development teams.
• Taken the leadership for tracking the status activity on daily basis, prepared the Defect metrics report on weekly basis & sharing with the client & upper management.
• Documented Test cases corresponding to business rules and other operation condition.
• Involved in all stages of testing process functional testing, regression testing, and integration testing, and User Acceptance Testing (UAT).
• Execution of Test Case manually to verity actual results against expected results.
• Identified and documented all issues and defects to ensure application software functionality.
• Manually tested G/L master records, retained earnings, line items layouts, data transfer rules, field status groups, and posting keys and it functionality is as per BPPs
• Performed Regression testing and Integration testing. Participated in strategy and status meetings to report issues.
• Communicated developers, Functional consultants through all phases of testing prioritize bug resolution.

Environment: SAP R/3 ECC6.0, Manual Testing, ALM QC 11.0

Confidential, Irvine, CA

Defect Manager

Responsibilities:

• Worked as a Defect Manager providing application support and maintenance in SAP Finance and Controlling modules including resolving defects and working on enhancements in Accounts Payable, Accounts Receivables, General Ledger, Special Purpose Ledger, and Fixed Assets.
• Worked with respective SAP Functional and technical teams to support application and interfaces.
• Taken the leadership for tracking the status activity on daily basis, prepared the Defect metrics report on weekly basis & sharing with the client & upper management.
• Coordinate support escalation communication with business, service desk and technical teams.
• Being a Defect Manager involved in going through the log files, analyzing the root cause of defect & performing the RB (Ride Back), QB (Quarter Back), OT (Offensive Tackle) for the defects by engaging the proper application team on Offshore & Onshore.
• Perform and assist users in functional, integration and regression testing, including review and creation of test scripts related to new functionality or changes within the SAP system.
• SAP experience in implementing, testing & customizing SAP ECC 6.0 and R/3.
• Involved in setting up the Test Environment and using SQL queries for the test data.
• Performed Cross Browser Testing to ensure compatibility of the application on IE and Netscape.
• Executed the Test Cases through ALM QC.
• Involved in Functional Testing, Regression Testing and Compatibility Testing.

Environment: SAP-FICO ECC6.0, Microsoft office, ALM QC 10.0, BMC Remedy, Clear Quest

Confidential

UAT Tester

Responsibilities:

• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
• Designed developed and implemented user acceptance testing protocols as the final phase of applications development.
• Captured and tested all modifications to proposed functional requirements.
• Met all project timelines and deadlines.
• Assisted clients and team in producing high-quality applications.

Environment: SAP ECC 6.0,HP ALM QC,EXCEL(Pivot Table, Formulas),Microsoft Office

Confidential

Process Associate

Responsibilities:

• Liaising with technical staff to ensure availability of all testing facilities.
• Tested the application in various levels like System, System Integration, regression and UAT testing.
• Accountable for Setting up the QA environment in coordination with customer infrastructure teams
• Make arrangements for functional consultants and/or other project personnel to execute testing.
• Make arrangements for users to conduct UAT.
• Collate and distribute all testing documentation, and collect completed test documentation.
• Report on testing progress to the Project Manager and other designated project personnel.
• Collate final test results and report in writing on these to the Delivery Manager and other designated project personnel and in the case of UAT, produce a final report on the overall conduct of UAT which can then be used as part of the Go Live Decision.
• Worked closely with Client for test strategy, planning, interacted on various issues of enhancement, maintenance and support.
• Supporting the Development Team to Fix the Bug by providing the necessary details of Bug and its Scenario.

Environment: ALM QC,Excel (Formulas, Pivot Table)

Confidential

Quality Analyst

Responsibilities:

• Understanding of the project requirements & rich exposure to the trading process .
• Make people understanding the trading process & helping them for documentation as Relationship manager .
• Setting up meetings with new clients .
• Researching the latest products and regulations.
• Provide business support for our merchants via incoming emails/phone calls and in-person meetings
• Perform revenue analysis for clients to ensure their needs are being met efficiently
• Educate customers on new features and changes.
• Work closely with our support, sales, underwriting, marketing, and product teams to help deliver exceptional customer experiences
• Identify and execute improvements on our current processes, tools, reporting and documentation.
• Understanding the product by going through the Users guide of the product.
• Performed Manual Testing.
• Written Test cases and Test Spec.
• Submitted clearly written bug with correct priority and severity. Worked with developers to resolve and fix the issues found during the testing.
• Involved in weekly status reporting and official meetings.
• Involveded in documentation reviews

Environment: Microsoft Office, MS Excel, MS Word, Powerpoint, SQL, Java, Oracle 9i/8i, Microsoft Windows XP, HP Test Director, UNIX

Confidential

Jr. Associate

Responsibilities:

• Created, debugged, tested, documented and implemented website for the clients utilizing skills in HTML, DHTML, CSS, Java Script, VB Script, MS Front Page, ASP, MS Access, Oracle, SQL and IIS.
• Sourcing and delivering website solutions that make commercial sense.
• Maintained existing programs and edit website for changes as required. co-ordinated multidisciplinary teams to develop website graphics, content, capacity and interactivity.
• Worked directly with end-users to maximize efficiencies and user-friendliness.
• Project Requirement Analysis. Execution of manual test cases.
• Performed UAT Testing, Functional Testing & Regression Testing.
• Executed the SQL queries for back-end applications.
• Retested all the issues when they are fixed and do all the regression testing.
• Recorded the defects in the defect log. & reviewed of defect log with Team Lead.

Environment: HTML, DHTML, MS Front Page, MS Access, SQL, ASP.NET, HP Test Director, Windows XP