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Software Developer Resume

Carlsbad, CA


System Platforms & Database Management Systems: Microsoft SQL Server 2008R2, Microsoft SQL Server 2012, SQL Server Reporting Services - SSRS, SQL Server Management Studio, SAP Crystal Reports 8.5, Oracle9, Oracle11g, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM 2011,2013,2015,2016

Software Frameworks, Languages & Software Engineering Tools: ASP.NET 4.0, C#, Business Process Modeling, Java 7 SDK, NetBeans 7.3 IDE, Visual Studio 2010, Visual Studio 2012, 2013,2015 IBM Rational Software Modeler, IBM Rational Software Architect, IBM InfoSphere Data Architect 7, SQL Developer 3.6, MS Visio 2012, CRM 2013 Developer Toolkit



Software Developer

  • Perform as an individual contributor to support the creation of a complex system being built on the Microsoft Dynamics CRM platform.
  • Possess knowledge of the CRM platforms capabilities and be able to work with the client to understand their needs. Also, participated in application design sessions and code reviews to ensure accuracy towards business requirements and development guidelines.
  • Participate in the development of system/design documentation to facilitate knowledge transfer and increase application maintainability.
  • Created Business specific customization of the Microsoft Dynamics CRM 2011, 2013, 2015, 2016 platform to support Confidential Manufacturing, Repair and Sales Departments.
  • Extended CRM functionality by writing C# based plugins using CRM 2013 Developer Toolkit for CRM 2013/2015 platforms.
  • Created and maintained Technical Business Reports using SAP Crystal Reports and SQL Server Reporting Services. Also wrote advanced complex queries and stored procedures using Transact-SQL on SQL Server 2012.
  • Migrated Data from System Database to CRM Platform Database using SQL Server Integration Server and COZYROC as an Extract, Transform and Load solution.
  • Supported and maintained legacy business systems which were written in VB6 standalone applications and Microsoft Dynamics CRM 4.0 Platform; plus created and supported mission critical customized application using WPF, WinForms with C# 6.0 incorporating MVVM architecture.

Confidential, Carlsbad, CA

Lead Instructor / Software Developer

  • Collaborated with internal teams to help drive continued success and new opportunities.
  • Engage end users with requirements for design and functionality of online learning management software needs.
  • Implemented Model-View-Controller (MVC) software architecture.
  • Developed and maintained backend architecture using ASP.NET MVC 4.0 Framework, Visual Studio 2010 C#, MS Visio 2012, IBM InfoSphere Data Architect 7, SQL Developer 3.6, MSSQL Server2008 and SQL Server Management Studio.
  • For cross platform solutions, developed and maintained backend architecture using MVC software architecture, NetBeans 7.3, Java EE, Java 7, IBM InfoSphere Data Architect 7, SQL Developer 3.6 and Oracle11g
  • Implemented design architecture, using open source solution toolset Moodle (PHP 5.5, MSSQL, CSS, and HTML/XHTML).
  • Gathered requirements to create dashboards and reports.
  • Developed dashboards and reports to extend the functionality of current EA system.
  • Demonstrate effective written and verbal communication skills with internal and external users.

Confidential, Alexandria, VA

Software Developer / Web Developer

  • Develop business requirements for internal and external customers generated features from business needs provided by product management.
  • Collaborate with the product design engineer on user interface and user experience needs.
  • Acted as a Subject Matter Expert SME on product development team working with the team to document functional requirements and break them down into clearer user stories for the team to deliver.
  • Documented all web and software development requirements and processes.
  • Drove development design from functional requirements and interfaced with and gathered requirements directly from clients.
  • Implemented design architecture, developed backend using open source solution toolset (PHP 5.0, MySQL 5.0, Apache, Linux, Windows and MAC (i.e. LAMP, WAMP, MAMP), frontend development with CSS, HTML/XHTML, PHP 5.0.
  • Demonstrate effective written and verbal communication skills with internal and external users.
  • Created Java and .Net based enterprise applications.
  • Follow established documentation and project execution procedures.

Confidential, Herndon, VA

Business Analyst / System Developer

  • Ensured all new projects integrated seamlessly into the Network Operation Center.
  • Created Business process models, Key Performance Indicator Reports (KPI), Technical Support Documentation, Case Analysis Reports, Service Request Documentation, and System Request Proposals and built advanced reports using PL/SQL queries from Oracle9 DMBS and Crystal Reports 8.5.
  • Interacted with the Advanced Technology Group’s Regional, Divisional and Corporate staff at all levels.
  • Increased process information accuracy by 40% by creating Key Performance Indicator reports, which gave senior management the ability to improve workflow processes.
  • Developed a quality assurance information system.
  • Configured, deployed and maintained MS SQL 2008R2.
  • Migrated data from data sources to centralized SQL Server 2008R2 database using SQL Integration Services.
  • Extract, transformed and load data to centralized SQL Server using OLEDB providers form existing data sources.
  • Wrote Stored Procedures and Views for Dynamic T-SQL used in ETL.
  • Demonstrate effective written and verbal communication skills with internal and external users.

Voice Network Engineer

  • Supported Confidential ’s Voice over Internet Protocol Network.
  • Resolved issues relating to call routing, translation, call quality, and various chronic user problems.
  • Troubleshot wide area network device interfaces such as POS, SRP, ATM, and OC links.
  • Increased the service availability for Voice devices in the VOIP network, which helped Confidential meet the Service Level Agreement (SLA) goal of 99.98% for the Federal Communication Commission (FCC).
  • Decreased Confidential ’s new hire learning curve by 70% by developing a technical troubleshooting manual to assist the training department in training new hires.

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