SUMMARY

• Over the last 18+ years I have helped organizations understand the linkage between their business strategy, business process transformation, partners, processes, and software functionality. I am often brought into projects to resolve complex design and implementation issues.
• Experience in design, development and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Salesforce CRM, customization, development
• Worked on Saleforce Salesforce SFDC Sales, Service, Marketing, Commerce, Community, CPQ
• Worked on Sales and revenue (Sales, Opportunity, Leads, Accounts, Renewals, Orders and CPQ)
• Worked on Renewal project involved me on integration jobs and some API classes.
• Worked on apex classes, integration API classes and Test Classes.
• Having experience with Apex Classes and Wrapper Classes as mentioned in the business requirement.
• Have proven track record of architecting complex CRM, Order Fulfillment, Supply chain solutions
• Bid management, estimation of effort for system configuration, integration, and implementation
• Led several process flows Lead to Quote, Order to Cash, Incentive Compensation, Procure - to-Pay, Request to Resolve: OICS, SOA Integration with SOAP and REST APIs
• Highly sought after, exceptional Oracle applications development and delivery lead
• Led requirements gathering meetings and workshops with clients to collect requirements
• Designed various Webpages in Visual Force for functional needs within Salesforce.
• Designed and developed Apex Triggers for various functional needs in the application.
• Created Custom Controllers and Standard Controllers in Visual Force.
• Worked with Apex Triggers for automation process.
• Created fit gap analysis, requirements traceability and application configuration documentation
• Developed estimates in collaboration with development teams
• Worked collaboratively across project teams to ensure effective deliverables and handoffs to design and development teams
• My goal is to utilize my experience in CPQ, Oracle Sales Cloud, Oracle Fusion cloud Incentive Compensation, Oracle Configurator, Advanced Pricing, Oracle CRM Quotation, Manufacturing, Supply Chain, Logistic, Financials, Distribution, Procure-to-Pay and Services to support organizations implementing Oracle Applications.
• System Integration Design using Fusion Middleware (FMW) Technologies using BPM, BPEL, B2B, SOA Gateways
• Interfaces, data Conversion, Mapping and Design, EDI, and XML Gateway
• Lead in the architecture and development of future state plans regarding the Oracle CPQ and Oracle CRM
• Led and/or assisted in more than two dozen different Oracle Apps implementations on versions 9.3 - R12.2
• Expert in development methodologies using BPEL, Workflow, AME, ADF, Forms, OA Framework personalization and extension, Business Event, Web Services, OBIEE and BI publisher

TECHNICAL SKILLS

• SQL/PLSQL
• XML Publisher
• XML Gateway
• XML cXML
• XSLT
• SOA
• BPEL
• BPM
• BAM
• OC4J
• WebLogic
• WebCenter
• XSD
• XSLT
• Java
• JSP
• AJAX
• SOAP
• REST API

PROFESSIONAL EXPERIENCE

Confidential, Sunnyvale, CA

Solution Architect

Responsibilities:

• Designing and developing functionalities and web integration using Apex, designing user interfaces using Visualforce pages and Lightning Components.
• Experience in SFDC Development in implementing Apex Classes, Controllers & Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Using Force.com IDE to deploy and migrate applications
• Provide estimates and work breakdown structures for assigned tasks
• Absorb new product and technical capabilities from Salesforce during new product releases.

Confidential, Sunnyvale, CA

Solution Architect

Responsibilities:

• Worked with users to analyze requirements, identify gaps, develop designs, and implement solutions.
• Developed training plans, materials, and documentation for end-users keep materials up-to-date and coordinate new user and ongoing training sessions
• Developed Apex Classes using Controllers & Extensions to add required functionality to Visualforce Pages.
• Written Apex Triggers to implement business logic.
• Created Visualforce email template to send customized AdWords coupon code redemption to the external users.
• Created custom fields and modify picklist values, everything around objects.
• Placed some salesforce best practices and pulled all config and security related documentation.

Confidential

SalesForce Technical Architect

Responsibilities:

• Responsible for overall solution design including all SFDC components, integration and reporting.
• Lead a global team throughout the design, development, launch, and support of Salesforce.
• Work with business and IT leaders to drive the development of refined business requirements
• Providing creative ideas to help meet the business requirements and reducing the number of customizations and increasing automation.
• Working on Enterprise Territory Management.
• Set up a territory hierarchy, account assignments, user assignments, and territory forecasts
• Build the sales hierarchy, define assignment rules for territories, add users and forecast managers to territories, and run rules to see the resulting account assignments.
• Assigned accounts to territories by creating rules that assign them automatically or adding them manually.
• Configuring rules to apply to both parent territories and their child territories.
• Created Manual assignments as needed.
• Worked on Canvas.
• Working on Apttus CPQ, CLM.
• Created B2B store using B2B commerce.
• Working on SalesForce Lightning.
• Migration of SalesForce App from classic to lightning
• Using lightning templates for building of Lightning application
• Building custom Lightning Component
• Working on responsive design for all the lightning pages
• Working on Marketing Cloud, Sales Cloud and Service Cloud
• Working on Contact Center
• Working on Service Cloud
• Working on SalesForce Data Model
• Working on Customer Community and Partner Community.
• Creating community Portal using customer community
• Working on SalesForce Development including apex classes, triggers, SOQL, SOSL
• Working on UI Development like creating VisualForce page.
• Working integration of SalesForce with other application of Lincoln
• Implementing Single Sign on with SalesForce and other application of Lincoln
• Reviewing Salesforce Apex Classes, Triggers, WorkFlow
• Implemented best practices related to SalesForce Code
• Integrated SalesForce with SAP and other ERP Systems
• Integrated SalesForce with Heroku
• Single Sign on SalesForce with all other applications of Lincoln
• Working on Commerce cloud.
• Build B2C store using commerce cloud.
• Working on service cloud and marketing cloud
• Working on Field Service Lightning
• Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.
• Create build and execute campaigns.
• Configure salesforce and marketing cloud integration user along with configuration in salesforce.
• Support the Email Marketing Manager in the development of new business requirements.
• Created custom Landing pages and Approval pages.
• Worked on Automation studios and also created related Activities.
• Worked on tracking to track the email clicks.
• Participated in daily scrum meeting with vendor, marketing and internal staff.
• Created Account, Data Extensions, Users, Roles under Administration Settings.
• Research new and innovative technology and techniques to improve the automation of marketing process.
• Worked on Unit testing for the customizations and developments done during the project.
• Provide support setup, training and execution of marketing process.