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Sr. Technical Program Manager Resume Profile

Redmond, WA

Summary

Seasoned IT professional with extensive experience in implementing large systems scale systems and products in an Agile/Scrum environment. Proficient in working with stakeholders to gather, analyze requirements and architect systems. In-depth knowledge of modern multitier web based application platforms and architectures. Certified Scrum Master experienced in managing both technical staff and financial aspects of complex enterprise wide IT projects.

Skills

TECHNICAL SKILLS

MANAGERIAL LEADERSHIP SKILLS

SOFT SKILLS

  • Languages/Platforms: SQL, Java, J2EE, C , MVC, JEE, AZURE, SOAP, WSDL,
  • Technical Solution Architecture
  • Technical Program Management
  • Product Mgmt. Inbound Outbound
  • Presentation Skills
  • Communication Skills
  • Cross Functional Impact Influence
  • BI/Analytics: SQLServer, Oracle, OLAP, MDX, Big Data, Hadoop, Hive, NoSQL, Cosmos, SCOPE, MDM.
  • Program Management
  • Product Mgmt. Release Mgmt.
  • Team Collaboration Skills
  • Senior Executive Interaction Skills
  • Other: WCF, REST/SOAP, JSON, VSTF, JIRA, AGILE, VersionOne.
  • Team Leadership Mentoring, Progress Monitoring, Promoting, Rating, Feedback.
  • Leadership style based on creating motivation and passive aggression.

Work Experience

Confidential

Sr. Technical Program Manager

Responsibilities:

  • Create all artifacts for creating new releases.
  • Coordinate branching and merging of code bases.
  • Define Enterprise Data model for data scattered in different systems, SAP, MSSales, OLS, and Office 365 Usage. The goal was to tie usage to revenue in one integrated solution.
  • Coordinated cross functional team activities.
  • Manage product and sprint back log, conducted daily scrum.
  • Created project plans and schedules for multiple projects.
  • Manage product and sprint back log, conducted daily scrum.
  • Create Dimensional data model for composite views in PDS.
  • Wrote the High Level Design document for the Audit platform of the FDP project.
  • Wrote specs for RESTful API's for querying valid O365 Subscriptions.
  • Write Functional specification's documents for new features. Write test plan and test cases to validate data.
  • Create source to Target mapping for new measures and KPI's.
  • Manage and coordinate release of new versions.
  • Created detailed functional specifications document for Meta Data based ETL scripts.
  • Write SQL queries to audit data in staging DB.
  • Wrote COSMOS/Scope queries to validate data.
  • Lead cross system design functional reviews and JAD sessions.

Environment: - T-SQL, SQLServer 2008, SSIS, SSAS, SSRS, SOAP, SCOPE, COSMOS, Map-Reduce, WSDL, SQL, JSON, C , XML, Visio, MS Project, MSOffice, MS SharePoint, Azure, PDS.

Confidential

Technical Program Manager/Scrum Master

Responsibilities:

  • Drive the implementation and release management of LPS Analytics system.
  • Conduct daily scrums for multiple teams. Manage product and sprint backlogs.
  • Coordinate release of new versions of software.
  • Analyze existing BI System Architecture and business processes and create gap analysis document.
  • Write functional specification for ETL reprocessing engine.
  • Negotiate interfaces and SLA with upstream OLTP systems.
  • Wrote data contracts for interfacing LPS with downstream systems.
  • Wrote specs for migrating SOAP based API's to RESTful API's
  • Coordination and resolution of daily operations issues raised by various delivery teams.
  • Coordinate rollout of new SW builds and releases.
  • Rollout of Qlikview operations infrastructure.
  • Drive and implement DB2 hygiene and health maintenance processes.

Environment: - T-SQL, DB2, SQLServer 2008, Hadoop, Hive, Qlikview, Java, WSDL, SML, SOAP, Confluence, SharePoint, JIRA, Scala.

Confidential

Sr. Technical Program Manager

Responsibilities:

  • Analyze existing System Architecture and business to road map and create gap analysis document.
  • Create source to Target mapping for new measures and KPI's.
  • Created detailed functional specifications document for ETL development.
  • Write SQL queries to audit data in staging DB.
  • Negotiated interfaces and SLA's for ETL jobs.
  • Worked closely with the lead architects and analysts to develop high level architecture, system design, system requirements, helped in project phasing and provides assessments with LOE estimates.
  • Lead cross system design functional reviews and JAD sessions.
  • Coordinate release of new releases with upstream systems and stake holders.

Environment: - T-SQL, SQLServer 2008, SSIS, SSAS, SSRS, SOAP, SCOPE, COSMOS, Map-Reduce, WSDL, SQL, JSON, C , XML, Visio, MS Project, MSOffice, MS SharePoint, Azure.

Confidential

Technical Delivery Manager/Architect

Responsibilities:

  • Create solution architecture for COP Project.
  • Created Logical Data Model for SMB catalog database.
  • Resolve issues and enhance Insights MVC framework.
  • Created Data Model and Dimension Model for staging and reporting databases.
  • Maintained primary DB model document.
  • Defined interfaces with billing systems to support new account creation process.
  • Created and managed product and sprint backlog. Conducted daily scrum.
  • Defined requirements for SMB product catalog.
  • Defined KPI and Metric's for SMB rate plans.
  • Defined interfaces and SLA's for integration with upstream billing and ERP systems.
  • Created Data Model and Dimension Model for staging and reporting databases.
  • Liaised with business to define security model for reports. Created source to target data mapping.
  • Created project plan and schedule. Performed feasibility analysis, risk analysis and gap analysis for current and new processes.
  • Assured that all artifacts are in compliance with corporate SDLC Policies and security guidelines.
  • Lead cross system design functional reviews and JAD sessions.
  • Communicated on a regular basis with development team to track identify potential escalation of risks and communicate those, changes to business clients in order to modify requirements as needed. Managed tracked changes to requirements.

Environment: - Oracle, Java, JEE, Spring, MVC, SOAP, WSDL, XML, JSON, XMLSchema, JQuery, Eclipse, SharePoint 2010, SAP, SAMSON, JIRA, SQLServer 2008, Linux, HP-UX Power Pivot, ERWIN.

Confidential

Technical Project Manager/Scrum Master

Responsibilities:

  • Drive the implementation of key features of Vanguard Next Generation TOS .
  • Investigate and prototype reporting and BI solution architecture for Vanguard.
  • Created project plan and schedule. Performed feasibility analysis, risk analysis and gap analysis for current and new processes.
  • Assured that all artifacts are in compliance with corporate SDLC Policies and guidelines.
  • Analyzed and updated use case scenarios and documents BRD .
  • Translated business requirements into detailed functional specifications documents FSD .
  • Created and managed product and sprint backlog.
  • Lead cross system design functional reviews and JAD sessions.
  • Managed product and sprint backlog.
  • Communicated on a regular basis with development team to track identify potential escalation of risks and communicate those, changes to business clients in order to modify requirements as needed. Managed tracked changes to requirements.

Environment: - Java, PL/SQL, FLEX, Linux, Oracle 11g, OBIEE 10g, SQLServer 2005/2008, SOAP, WSDL, XML, Visio, MS Project, MSOffice, MS SharePoint, VersionOne.

Confidential

Sr. Systems Engineer

Responsibilities:

  • Prepared business case to support project initiative decision thru cost/benefit analysis and customized business modeling.
  • Provided all team visibility and maintained tractability among requirements, use cases and change requests.
  • Created Statements of Work SOW and Request for Proposals RFP documents and revised as needed to meet changing needs and requirements.
  • Liaised with Customers, Developers, and Test team to resolve bugs.
  • Created, managed the change request process and analyzed the impact of the change request on the application with regards to Project Plan, Project Scope and Project Schedule.
  • Worked closely with QA to ensure all requirements have corresponding test cases and to ensure requirements traceability throughout software development life-cycle.
  • Preformed User Acceptance testing and used SQL extensively to create queries to verify, validate data tables and data integrity.

Environment: SQL, SOAP, WSDL, XML, XMLSchema, Eclipse, Spring, CSS, MVC, Oracle, Apache Tomcat, RenderX, Eclipse, Java, J2EE

Confidential

Sr. Technical Program Manager/Scrum Master

Roles and Responsibilities:

  • Performed Trend Analysis of MSP errors from the event log Data Warehouse.
  • Create HLSD for Calendar and parallel HAALEX.
  • Drive the implementation of parallel HAALEX that improved response time by 300 .
  • Implemented the Calendar feature in Windows Mobile client.
  • Document changes to MSP protocol and architecture.
  • Oversee migration from DS Delta Sync 2.0 to 3.0.
  • Perform requirements analysis and write Functional Specification Document for the MSP Hotmail calendar feature.
  • Conduct the daily scrum meeting and weekly JAD sessions.
  • Manage product and sprint back log, conducted daily scrum.
  • Managed and configured team Share Point site.
  • Drive the migration effort for Office 10 and Office 12 products over to GCH from legacy system.
  • Coordinate development and testing activities with offshore team.
  • Triage live site issues and drive their resolution.
  • Participated in UAT activities.
  • Assured that all artifacts are in compliance with Microsoft SDLC Policies and guidelines.
  • Organized Cross functional meetings/activities to assess upstream downstream impacts Impact Analysis and resolve issues.
  • Created, managed the change request process and analyzed the impact of the change request on the application with regards to Project Plan, Project Scope and Project Schedule.

Software Environment/Platforms: - T-SQL, SQLServer 2000/2005, SOAP, WSDL, IIS 6.0, XML, XMLSchema, Visual Studio .Net 2.0, C , WebRTC, VOIP, OLAP, XML, XSD, XPath, XSLT, MS Project, Visio, WM 6.1. SOA, SOAP, TFS, MS SharePoint.

Confidential

Sr. Program Manager/Architect

  • Drive the EAI project for Movex ERP systems and the POS controller.
  • Drive the data migration effort from Mainframe to Movex ERP system.
  • Worked closely with the lead architects and analysts to develop high level architecture, system design, system requirements, helped in project phasing and provides assessments with LOE estimates
  • Prepared functional specifications, including proposed system architecture for internal BTP projects.
  • Wrote high level and detailed level design documents for the project.
  • Design and implemented the Java/J2EE WebServices interface for MoveX ERP
  • System Integration EAI .
  • Implemented the Movex E-Collaborator MAPS for XML document SOAP based order processing.
  • Wrote test plans/scripts PYTHON for performance testing and integration testing.
  • Maintain MEC Storage database.
  • Wrote ETL Specifications and Optimized MDX queries.
  • Trained junior engineers in the Team.

Environment: SQL, SOAP, WSDL, XML, XMLSchema, Eclipse, Oracle, Apache Tomcat, MovexX, Eclipse, Java, J2EE, Spring, MVC.

Confidential

Sr. Software Engineer/Team Lead

  • Design and Implement the Convergys Settlement Suite EJB 2.0 layer of CSM 2.0 using Java/Jbuilder 6.0 MVC , Websphere and Oracle 8.
  • Wrote test scripts to validate builds.
  • Lead the analysis and design of the Rational Rose USA Checks project for the FIMR team. The design included business requirements analysis and technical analysis. Documenting requirements, use cases, and final system design Rational Rose .
  • Developed modules that communicated with the FILENET optical storage system and the FIMR Cross reference database Oracle and IBM databases . The modules were interfaced using the MQSeries middleware ware on the Solaris and AIX platforms. Extensively used Embedded SQL, shell scripting and C .
  • Designed developed the XML interface for FIMR. This allowed clients to inject Images/Documents and Data over HTTP using a companywide B2B XML standard. Designed a generic DTD for the XML document's, which could be injected into FIMR. The project was implemented in JAVA using IBM's XML4J parser and the Informix JDBC Driver. The system was designed using the event support provided by the SAX XML parser.
  • Was involved in the maintenance/administration of the FIMR Cross Reference Oracle AND transfer databases. In order to support new document and image types.
  • Wrote Scripts to automate a number of FIMR tasks.

Confidential

Sr. Software Engineer

  • Designed -- Documented and developed the Software for the Mobility Management System VLR of the Qualcomm Mobile Switching Center MSC .
  • Designed and implemented the automatic Fault Detection and Recovery feature for the Fault Tolerant version of the Qualcomm MSC. This included querying SQL and logging Faults in the NMIS and subscriber databases for billing and call quality purposes. This involved modifying the schema for the Subscriber and NMIS databases, which was implemented in Oracle. The UI was through a browser using JAVA and JDBC.
  • Designed, Documented implemented and tested the Multiple Service Providers feature for the GlobalStar project for Qualcomm MSC. Was involved in the entire life cycle of the project.
  • Gained an excellent knowledge of the IS-41 Mobility Management Protocol, and also of CMIP. Also gained an insight into issues related to Real Time operating environments and constraints..

Software Environment/Platforms: - UNIX AIX , C, C , WindowsNT, Shell Script, Java, HP-UX, AIX, OOD, Oracle,

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