We provide IT Staff Augmentation Services!

Sr Monitoring Engineer Resume Profile

Salem, NC

Summary:

10 years experience working with Windows infrastructure technologies including the design, development and deployment of Active Directory infrastructures and its associated technologies such as MOM, SMS and Clustered File/Print and applications 4 years of experience in the design and development of distributed infrastructures including the use of low-end and medium size Storage Area Networks for non-data center use. Adapt at providing quality support services with a proven track record of quickly resolving complicated/stubborn problems of all types, from applications to infrastructure to networking. True team player who works effectively with technologists from other areas to design and implement the most effective solution for a business need.

Work Experience:

Confidential

Sr Monitoring Engineer

  • Responsible for the overall engineering of enterprise wide migration of existing MOM 2005 infrastructure supporting 18000 servers . Technical lead for architectural review of infrastructure. Subject matter expert for all tiers that management packs address. Worked with development leads in each tier Database, Messaging to configure associated management packs . Directly trained team members so they can interface and deliver the SCOM Capability Message .
  • Responsible for service delivery integration of the product within the organization. A single reproducible methodology for management Service/Process/Log had to be identified in order to create a product that featured reproducible and auditable management solutions. Distributed applications management and synthetic transaction implementation were also addressed.
  • Responsible for all initial baseline and configuration items for management servers. Responsible for documentation around roles and responsibilities, development of management packs, disaster recovery.
  • Responsible for integration efforts into 3rd party platforms such as NETCOOL and SERVERPRO and Triage leveraging power shell and other tools.
  • Expert Level Management Pack Developer ::: TOOLS :: XML, PowerShell, VBScipt, T-SQL, Visual Studio , MP Studio, etc

Confidential

SCOM Solutions Architect

  • Responsible for all aspects of System Center Operations Manager infrastructure and Operations in a fast paced trading environment. Duties include providing architectural directive for specialized high speed trading platforms, Bug identification and remediation, configuration and security management and data storage capacity planning and scaling. All tiers of technology are addressed at an expert level to offer solutions and participation in service delivery following ITSM and ITIL guidelines. Expert level knowledge of VMware , AD, SQL, SNA, IIS was required to properly interface with platform leads .
  • Responsible for the architecture and integration of third party solutions such as SAVision and Jalasoft Network IO manager to create a customer facing presence that represented data flow across line of business applications and infrastructure .
  • Responsible for the analysis and implementation of in house created management packs as well as the creation of management packs utilizing synthetic transactions to satisfy client requests.
  • Responsible for the documentation , backup and general health of the system as well as incident notification process and integration Via Connector

Confidential

Sr SCOM Engineer

  • Responsible for the stabilization and all development efforts around custom management pack creation for all critical line of business application at JetBlue. This effort involved expert knowledge of scripting languages such as powershell, VBscript , SQL , batch and the associated platforms that were supporting the critical revenue generating applications. Tuning and configuration of existing management packs were also covered as a BAU activity. Remedy integration and notification escalation was engaged as an in scope effort.
  • This initiative was addressed as tactical to support an ongoing outsourcing effort.
  • Responsible for the creation of project plans and resource assignment for custom management pack creation. Was also the pivot for requirements gather efforts to fuel the initiative and add value .

ConfidentialSr Engineer

  • VMWare SME responsible for VMware migration and DR implementation of existing Dev environment. Identified all required architecture changes to support HA and DRS to create a viable development environment .
  • Spearheaded SAN migration and as a result created a 24/7 highly available environment that supports HA and Motion. Provided requirements for storage and trained technology staff
  • Responsible for the Architecture and implementation of SCOM to support Active directory , OCS, SQL and Exchange initiatives
  • Responsible for architecture recommendations for all new SQL 2005 cluster implementations as well as operational guidelines for day to day care and feeding of the environment.
  • Responsible for the Dev implementation of SharePoint 2007.

Confidential

Sr. Monitoring Engineer

  • Technology resource hired as part of engineering effort for the conversion of the NetIQ monitoring infrastructure to System Center Operations Manager infrastructure.
  • Responsible for interfacing with all technology leads to coordinate the configuration of all out of box management packs Over Ride Creation . Essentially a social engineering effort that required expert knowledge of the product as well as personality management. Expert knowledge of Active directory, Exchange, SQL, Windows DNS/DHCP/DFS/WINS/Clustering , Storage, Web Services IIS , VMWARE as well as many other WINTEL technologies was required to Sheppard this effort. Additional tools such as override explorer, MP View, Power GUI Power Shell were identified and leveraged to provide additional functionality.
  • Responsible for Customized Management pack creation leveraging scripting tools VB, Batch, and XML to create monitoring solutions that addressed in house business critical applications. This task involved familiarity with the MP schema and the MP Author tool create Management Packs Classes/ Discovery's/Monitors .
  • Responsible for troubleshooting day to day problems with pilot implementation. SCOM is a very new architectural re-write and had stability issues that needed to be addressed. The infrastructure was already implemented and had to be re-addressed as an engineering effort to achieve desirable results. Benchmarking and configuration involving SQL 2005, IIS, SQL REPORTING SERVICES, PERFMON,
  • Responsible for defining process around management pack creation and over-ride organization. Auditing and change management was absent from base product and had to addressed through product selection MP Studio and a separate staging system to insulate the current production environment from uncontrolled implementation.
  • Responsible for custom report generation and dash boarding using visual studio, SQL 2005 and SQL Reporting Services. Custom Visual Studio 2005 Solutions and Projects were created leveraging the Data Warehouse. Vendor created RDL was R-deployed with new custom controls from SCOM that leveraged RPDL.
  • Liaison to Microsoft for all Data Warehouse and Reporting issues.

Confidential

FTE-Engineering

  • Member of newly formed GO I Windows Infrastructure Engineering team . Team responsible for authentication Active Directory and WINTEL architecture worldwide. Core responsibilities include 3rd level support and participation in 24x7 on call rotation. Involved in consolidation activities that include all infrastructure components
  • Active Directory, WINS/DHC/DNS, Clusters etc . Responsible for engineering and architecture Planning GAP ANALYSIS , Design, Testing and turnover for the following project based initiatives:
  • Microsoft Operations Management for WINTEL Servers across all lines of business
  • VMWARE VDI infrastructure to support disaster recovery and overseas acquisitions
  • Lab Design and management to facilitate and support of ongoing project activities
  • Novell Engineering Support Lead for current Business Week migration

System Architect

Confidential

  • Responsible for all phases of new infrastructure management utilizing MOM 2005. Current solution was inadequate and conflicting design proposals stalled initiative. Redesigned proposed architecture at significant cost savings. Implemented and tested various solutions that included, hardware management, Platform application management, line of business application management Admin pack creation , Email/SMS escalation and notification, process integration with other management platforms Patchlink as well as automated Report generation and delivery.
  • Created lab environment replicating AD , Exchange , Citrix, SQL , Web environments to ensure viability of solutions migrated to production
  • Coordinated weekly updates for management and held training sessions for the support staff while keeping project on time and under budget.
  • Used as general technology resource 3rd Level for engineering and operations team for SNA issues as well as day to day firefights.

Consultant

Confidential

  • Recruited to salvage an annual 12mil revenue stream by implementing a disaster recovery solution for a hosted infrastructure that was leased to vendors and clients. Consolidation was achieved through virtualization of the WINTel environment utilizing VMWare ESX leveraging a EMC backend as storage. Migration of all in house finance products. Migration and management of web from ends Redesigned and redeployed Microsoft Operations Manager 2005 worldwide for OCWEN. Remediate Redesigned and reconfigured existing SMS environment. Trained desktop support in application packaging, deployment, and desktop management. Developed hosting infrastructure for new clients Funding America, Goldman Sachs etc. utilizing active directory , Exchange 2003 , SharePoint Portal Server and in-house developed applications. Integrated new loan servicing tools as part of Chicago based CSFB acquisition. Provided Active directory Security remediation. Migration issues were addressed as new business unit acquisitions were integrated. Net IQ DMA Migration utility utilities.

Confidential

  • As part of the Investment Confidential was the technical team member in the design, development and deployment of a major application for Credit Risk Management that incorporates Active Directory Services for user management. Responsibilities included design, development and deployment of all infrastructure hardware and software required for the application world-wide. Developed the model of user attributes for the Active Directory user object to be implemented as part of a .NET upgrade later this year. Design and developed a workload balancing front-end to distribute the incoming workload across the cluster Implemented Application Center to manage software version control across regional implementations of the application to be deployed later this year

Confidential

  • Developed and implemented Active Directory user authentication supporting NT, WIN2000 and XP desktops. Worked with various corporate technology groups to implement changes in the corporate infrastructure during deployment of the pilot including work with telecom group for DNS, security groups for the business and regional engineering/support teams in AsiaPac, US and UK. Design, developed and implemented Windows cluster for message processing and database Design and implemented medium size SAN using IBM Fast-T technology to allow the application to be deployed to non-data center locations in regions through-out the world Prior to Investment Bank, was a lead member of the JPMC/ETS Engineering team responsible for Active Directory. Helped shape the design and configuration of the world-wide infrastructure deployed between 2002 to 2004. During design phase for the infrastructure was a principle party in the overall design as well as subject matter expert on site design Also responsible for testing various concepts prior to deployment Once deployment began was responsible for defining site definitions, setting up replication and managing the inter-site Active Directory communications as well as providing second and third level support as necessary. Setup and managed the proactive monitoring of the world-wide infrastructure using a verity of products including MOM, NetIQ administration suite and Tivoli, including a web site where daily performance charts were maintained for all domains controllers and infrastructure servers On going, was responsible for site replication and general availability of the global infrastructure as well as providing third level support on problems related to Active Directory Responsible for SMS deployment to all domain controllers for version control and patch management Worked with lines of business to integrate applications into Active Directory, including both Citrix and database applications Worked with Microsoft to design and implement Windows Clustering for a major application within Home Finance that incorporated a Citrix front with both MSMQ and MQSeries for messaging as well an EMC storage area network. Provided scripts as needed for various monitoring activities and for trouble shooting persistent session issues within Active Directory.

Confidential

  • RMMFS Implement Self-Healing infrastructure for PCs as well as design Active Directory for CFS Design, development and deployment of their Active Directory infrastructure for application development. The design combined legacy NT domains and Active Directory together with monitoring, backup and maintenance utilizing the Microsoft DNA model with Microsoft Clustering Services, and Workload Balancing Evaluated, developed and deployed self-healing desktop solution based on Support.com product suite. Project required automated processing for desktops and recovery of any/all application software. Project included MS clustering, SQL V6.5 and ASP Cluster portal managed with Application Center. Used Homer and Application Center to generate load and provide metrics for usage on the Supoport.com cluster as well as other clusters as needed. Designed and developed an evaluation of wireless network using 802.11B with WEP and EAP technologies as well as 802.1X beta for security

Confidential

  • Designed and implemented their desktop automation and standardization project using Windows 2000. The design exploited concepts such as self-healing software and on-demand install for software on the desktop. Other Experience Designed and implemented a Citrix desktop solution for a company acquired by Chase had a myriad of brands and models of desktops. The design included published applications and a published desktop based on WIN2000 and terminal server. Setup and managed Novell clustering as part of a large server consolidation project that reduced the Print/File server count from 32 to 8. Implement an LU6.2 communication framework to tie PCs into the Account Processing and wire transfer systems running in CICS on the mainframe with two-stage commit to insure all transactions were completed or backed out Implemented automated file transfer platform for moving data between the mainframe, UNIX platforms, NT and Novell. Setup allowed each area to control their own transfers while eliminating the need for independent servers for each group. Implemented a Fax application using RightFax and BrookTrout T1 boards to route in coming fax data to local desktops as well as route out going fax to the closet fax machine to the destination

Confidential

  • Stabilization project for CEO , Walter Shipley and executive committee of the bank. Responsible for support and system administration of division. Responsible for the support and maintenance of the Corporate Social Policies sql environment. Core technologies included , OS2 , Eison Sna, Novell 3.x, Lotus Notes, etc.

Confidential

  • Chemical Bank Middle Markets Provide PC support for two business units 1992 to 1993 Readers Digest Process and configure hardware for field locations

Confidential

  • providing PC services Japanese American Yellow Pages 1988 to 1990 MIS Administration

Hire Now