OBJECTIVE:

• To obtain a full time career that will allow me to utilize both my professional and educational skills and advance the
• Information Technology mission for organizational growth and stability as an Application Support, DBA, or Project Manager.

WORK EXPERIENCE:

Confidential

Application Support Engineer

• Database querying experience in TSQL/PLSQL and troubleshooting ddls, dml, dcl, stored procedures, triggers for SQL Server 2003-2012.
• Production support of the company website and migrating multiple websites.
• Supporting Java/C , VB/ASP/COM, XHTML/DHTML/XML, VBScript, Silverlight, JavaScript/Jscript, Relational databases and SQL Microsoft SQL Server , and SAP.
• Experience in a production high-availability with good grasp of programming to aid in troubleshooting and tuning
• Familiar Unix/Linux Admin Skills.
• Support the various applications to respond to requests for optimization, tuning, monitoring, and resolving issues and to support applications functionality.
• Focused on supporting applications, tuning for optimum performance, delivering required information to end-users.
• Support the Release Management process in a SOX compliant environment..
• Experience with SDLC, documentation, and writing unit test cases.

Confidential

Application and System Support

• Using SQL Databases for analysis, troubleshooting, and monitoring.
• Monitoring and Remote monitoring System wide Applications, Vision, APPRO/ALEX Risk, History, and Communication, CATS processor.
• System Administration using APPRO, Citrix and Active Directory and Microsoft security.
• SQL scripts for monitoring all phases of the mortgage process.
• Updating web content and web-based applications.
• Participate in projects including application production deployment.
• Perform wellness checks via automated or manual processes.
• Design and implement new concepts to consolidate and improve quality within the department.

Confidential

Application and System Support

• Used Oracle Databases for analysis and troubleshooting
• SQL scripts for creating, updating, and altering.
• Running Prime application to process millions of credit cards.
• Account Provisioning for several applications.
• Participate in projects including application production deployment.
• Perform wellness checks via automated or manual processes.
• Design and implement new concepts to consolidate and improve quality within the department. Preparation of LAM documentation.
• Applications Shutdown/startup/verification relative to production changes for several applications. European Operations Systems Monitoring with handoff to Pune India IT staff.
• Windows, UNIX/Linux OS platform.
• Scripting routine tasks for efficiency.
• SDLC understanding.
• QA Administration experience

Confidential

Application, Database and System Support

• Troubleshoot client/server application used to manage Police, Fire, City, State, Federal governments, and Petroleum companies' nationwide.
• Mission Critical multi-tier Web and Oracle and SQL databases and Application Support and Administration
• Setting permissions for access and security
• Analyzing Logs for Problem areas within Application Using SQL Developer
• Determine path towards resolution
• Production Test Development Support
• End User Technical Support
• SQL Server Database and Oracle Database Support
• MS SQL Server 2000, 2005 2008 Administration
• Query Optimization
• Server Administration
• Backup and Recovery
• Performance Tuning Performance Monitoring
• Troubleshooting
• Oracle 9i 10g Administration
• Query Optimization
• Server Administration
• Backup and Recovery
• Performance Tuning Performance Monitoring
• Troubleshooting
• Windows Server 2003,2005, and 2008
• Server Administration
• Setting permissions for access and security
• OS Installations
• Performance Monitoring
• 2008 Support.
• Resolve by educating, patches, or tuning application and or SQL or Oracle databases, or assist with new release install instructions
• Track issue via ticketing system within the tier III call center
• Work with programmers for escalated issues

Confidential

Application Support/ Database Developer

• Mainframe
• Database using Adabas 6.X sysmain, sysdic, Predict, and Construct
• Developed application software using Natural 2.X
• IBM Zos.X
• Utilized JCL, VSAM, CICS, and JCL
• Client/Server
• Queried data to build reports on historical and current election data
• E-pad
• Web Sphere and Web Logic
• Signature based application web sphere and web logic
• Coded and modified programs dealing with H.A.V.A. per the Elections Dept and DMV

Confidential

Application Support/ QA/Database Developer

• Developed application software using Natural 2.X
• Application Development
• Database using Adabas 6.X sysmain, sysdic, Predict, and Construct
• Utilized JCL, VSAM, and CICS
• Queried data to build reports on historical and current election data
• Worked on applications to a web based system by collecting data on DNS and SSL
• Developed reports fro m VSAM files and MS Access database

SKILLS:

High Availability, Active Directory, Certificates, encoding / decoding, PKI, Verisign, Creating Tables, Constraints, User-Defined Types, Indexes, Transact-SQL, ETL, Schemas, Partitions, Views, XML data, Functions, Stored Procedures, Triggers, Flat Files, Backups, disaster recovery, Moving Databases, HTTP endpoints, Server Performance, Snapshots, Mirroring, Log Shipping, Replication, SSIS, Service Broker, BI, Cubes, Data Mining, Metadata, OLAP, OLTP, Full-text-Catalogs, tuning. Oracle, Vi editor, PL/SQL , Unix, Linux, HTML, CSS, C, Visual Studio, ASP, ADO , Solaris Server, Java, Assembly, C, MySQL, SQL, SAP, Sales force, Project Management, Big Data, Text and data mining.