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Sql Developer Resume

Albany, NY

TECHNICAL SKILLS

Operating Systems - Win7, Windows2000, Vista, ME, XP, Vista, Unix, Linux

Languages- C, C++, JavaScript, HTML, SQL, Perl, Python

Applications- MySQL, MS Open Office, IE up to ver. I9, Firefox Web Browser, Google Chrome, Outlook, Poller Express VII, Agent Ransack 10, office communicator

EXPERIENCE

Confidential Albany, NY

New York State Office of Temporary & Disability Assistance

  • 250+ Workstation Rollout, upgrading from Windows Vista to Win 7;
  • Responsible for manning the Division Helpdesk mailbox’s in Outlook, On site 200 Users, Division 1000-2000 users;
  • Documenting help desk issues using Mantis a help desk ticketing software;
  • Provided End-User support, troubleshooting and training (Phone, Face-to-Face, Remote Desktop Connection);
  • Generate technical systems documentation and End User training material.
  • Monitor Production processes and reprocess Production error files;
  • Ghost Imaging (Disk to Disk) for Hot swap workstations;
  • Work close with development and server support teams as well as vendors to ensure system performance and proper maintenance.
  • Troubleshoot network printer, fax, and Xerox machines.

( Confidential ) Greenwich, NY

  • Provided excellent customer service & support; June 2011 - February 2012
  • Installed and configured 5 new computers, 2 printers and a fax machine;
  • Provided application\Hardware troubleshooting and support with software vendors;

Confidential, Plattsburgh, NY Director

  • Responsible for the overall operation of residence halls, housing up to 300 students
  • Supervised staff of 8-9 Resident Advisors and provided leadership in social and educational programs for students;

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