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Sql Developer Resume

Albany, NY


Operating Systems - Win7, Windows2000, Vista, ME, XP, Vista, Unix, Linux

Languages- C, C++, JavaScript, HTML, SQL, Perl, Python

Applications- MySQL, MS Open Office, IE up to ver. I9, Firefox Web Browser, Google Chrome, Outlook, Poller Express VII, Agent Ransack 10, office communicator


Confidential Albany, NY

New York State Office of Temporary & Disability Assistance

  • 250+ Workstation Rollout, upgrading from Windows Vista to Win 7;
  • Responsible for manning the Division Helpdesk mailbox’s in Outlook, On site 200 Users, Division 1000-2000 users;
  • Documenting help desk issues using Mantis a help desk ticketing software;
  • Provided End-User support, troubleshooting and training (Phone, Face-to-Face, Remote Desktop Connection);
  • Generate technical systems documentation and End User training material.
  • Monitor Production processes and reprocess Production error files;
  • Ghost Imaging (Disk to Disk) for Hot swap workstations;
  • Work close with development and server support teams as well as vendors to ensure system performance and proper maintenance.
  • Troubleshoot network printer, fax, and Xerox machines.

( Confidential ) Greenwich, NY

  • Provided excellent customer service & support; June 2011 - February 2012
  • Installed and configured 5 new computers, 2 printers and a fax machine;
  • Provided application\Hardware troubleshooting and support with software vendors;

Confidential, Plattsburgh, NY Director

  • Responsible for the overall operation of residence halls, housing up to 300 students
  • Supervised staff of 8-9 Resident Advisors and provided leadership in social and educational programs for students;

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