Job Description:

6-10 years of experience.  Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.

Responsibilities:

1.             Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.

2.             Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business in support of an IT initiative.

3.             Searches sources such as reference works, literature, documents, newspapers, statistical records, and other sources of information. May use Internet, Intranet, magazines, periodicals, journals, and other media to perform research.

4.             Analyzes information and statistical data to prepare reports and studies for use by professionals.

5.             Sever as the system administration to configure, maintain and monitor the LANDESK environment and all related components.

6.             Deploy high and critical patches to all LANDESK managed endpoints, via core servers and Cloud Service Appliances.

7.             Develop and maintain patch management schedule.

8.             Maintain web console for technicians and customers to access remote control tools and reports.

9.             Manage all applications, links and documents published in Portal Manager and Workspaces.

10.           Deploy and update LANDESK clients on all systems reporting to LANDESK core servers.

11.           Proactively plan and assist the team with inventory and patch management, software distribution, power saving and report desktop services in a multi-domain enterprise network.

12.           Monitor assets and ensure updates and patches are timely completed.

13.           Documents and translate business requirements to technical specifications.

14.           Provide quality technical support and make recommendations for solutions in a fast pace working environment with the ability prioritize tasks and drive key initiatives to meet Service Level Agreements (SLAs) ensure long term customer success.

15.           Plan and conduct testing to validate stability of work products in lower environment prior to implementation.

16.           Perform research to resolve technical issues and assist others with troubleshooting difficult and complex issues.

17.           Ensure all LANDESK servers are synced for use to supporting reporting and data analytics.

18.           Develop and create routine and custom compliance reports.

19.           Keep customer informed of how and when issues are resolved.

---------------------------------------------

CONTRACT JOB DESCRIPTION

Responsibilities:

1. Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.

2. Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business in support of an IT initiative.

3. Searches sources such as reference works, literature, documents, newspapers, statistical records, and other sources of information. May use Internet, Intranet, magazines, periodicals, journals, and other media to perform research.

4. Analyzes information and statistical data to prepare reports and studies for use by professionals.

Minimum Education/Certification Requirements:

Master’s degree in Information Technology or related field or equivalent experience.

SKILLS

Please use this table to list the skills noted in the Required/Desired section of the requirement.  In addition, please respond with the years of experience for each skill and the last time each skill was used.  Add or delete rows as necessary.