Job Seekers, Please send resumes to resumes@hireitpeople.comRequired Skills:
Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications.
The Department of For-Hire Vehicles (DFHV) is seeking a contractor to customize and support Salesforce, the agency's customer relationship management (CRM).
Responsibilities:
- Designs, develops, configures, enhances, debugs, and implements Salesforce and other software applications such as Quickbase.
- Provides operational support and maintenance of software applications.
- Troubleshoots production problems related to software applications and responds to suggestions for improvements and enhancements.
- Researches, tests, builds, and coordinates the conversion and/or integration of system changes based on requirements.
- Addresses problems of systems integration, compatibility, and multiple platforms.
- Evaluates and recommends application software packages, application integration and testing tools
- Performs simple administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management.
- Evaluates 3rd party solutions and/or apps based on project need or business request.
- Evaluates existing and future system functionality and prescribes rollout plans: including socialization, training, communication, testing and release management.
- Creates technical requirements and specifications as well as user documentation.
- Other duties as assigned.
- Bachelor's degree in Computer Science, Information Technology or related fields Salesforce Certification is highly desired
SKILL |
YEARS USED |
LAST USED |
Overall IT Exp. (16 + yrs.) |
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Education: |
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Certifications: |
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16+ yrs. troubleshooting production problems related to software applications. Required. 16 Years. |
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Bachelor’s degree in Computer Science, IT or related fields. Required. 4 Years. |
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Experience in designing, developing and configuring enterprise software using Salesforce.com platform. Required. 5 Years. |
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Advanced knowledge and experience of Salesforce data modeling, reporting, and dashboard best practices. Required. 5 Years. |
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Demonstrated competency in Object-oriented Programming. Required. 3 Years. |
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Experience with building and maintaining Custom Objects. Required. 3 Years. |
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Experience in creating technical documentation or specification. Required. 5 Years. |
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Excellent communications and writing skills. Required. 10 Years. |
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Experience with custom development on Salesforce.com platform. Required. 3 Years. |
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Experience with Quickbase development. Desired. 1 Years. |
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Salesforce Certification (Developer). Highly desired. 1 Years. |
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