Job ID :
Company :
Internal Postings
Location :
Type :
Duration :
12 months
Salary :
Status :
Openings :
Posted :
06 Feb 2018
Job Seekers, Please send resumes to
Pl. send resumes to

  • Technical support Lead for NOC
  • Ticket analysis and resolution with in SLA.
  • Monitoring alerts using Zeke Zena Zenoss Tivoli Site Scope and guide to team members
  • Disabling servers on requirement basis for monitoring requests in Zenoss
  • Tier2 Tier3 fault management includes running jobs adding them in schedule on the basis of adhoc scheduling request
  • Informing programmer for jobs related modifications and delays
  • Running script using Zeke
  • Scheduling Jobs through Zeke and Zena
  • Ticket creation and assignment using SDM
  • Contention resolving and monitoring consoles 24 x 7
  • Giving Cabinet Combo number for accessing data center
  • Client and stake holder management
  • Weekly and monthly reporting
Experience: 7+, looking at lead level who can work as well as do stake holder management.

For faster process, call to - (202) 719-0200 Ext:127.