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Pl. send resumes to firstname.lastname@example.org
- Technical support Lead for NOC
- Ticket analysis and resolution with in SLA.
- Monitoring alerts using Zeke Zena Zenoss Tivoli Site Scope and guide to team members
- Disabling servers on requirement basis for monitoring requests in Zenoss
- Tier2 Tier3 fault management includes running jobs adding them in schedule on the basis of adhoc scheduling request
- Informing programmer for jobs related modifications and delays
- Running script using Zeke
- Scheduling Jobs through Zeke and Zena
- Ticket creation and assignment using SDM
- Contention resolving and monitoring consoles 24 x 7
- Giving Cabinet Combo number for accessing data center
- Client and stake holder management
- Weekly and monthly reporting
For faster process, call to - (202) 719-0200 Ext:127.