Job ID :
Company :
Internal Postings
Location :
Type :
Duration :
6 months
Salary :
Status :
Openings :
Posted :
06 Feb 2018
Job Seekers, Please send resumes to
Pl. send resumes to

Purpose Of the Role:
  • To lead and provide high quality operational and technical application and systems support.
  • Owner of the Problem Management process, ensuring goals are achieved.
  • Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents.
  • Engineering Graduate/CA/MBA
  • Lead and prioritize the Application Support team’s work load
  • Manage and Own the Problem Management Process
  • Develop, co-ordinate and promote the effective functioning of problem management activities across all of support teams
  • To examine potential areas for Service Improvement and raise proposals with the Service Manager
  • Provide technical leadership
  • Maintain application monitoring, performance tuning and testing
  • Documenting the reports obtained from the team members and presenting them to the senior leadership.
  • Identify training needs or requirements for yourself individually and for the team
Process Knowledge required:
  • Should be comfortable with different ITIL processes of Incident, Change and Problem Management.
  • Good knowledge on Incident, Problem and Change management process
  • Knowledge on Ticketing tool
  • Manning P1/P2 Bridge Calls
Technical Expertise required:
  • 7+  years of experience in IBM InfoSphere Master Data Management (MDM), SOA (Service Oriented Architecture) technologies , Batch processor ,Maintain Services ,  MDM Notifications ,MDM materialized views, MDM Post batch processing and reports.
  • 7+ Years of relevant IT experience in IBM Data stage
  • 7+ years of experience in Unix, Java
  • 7+ Experience in Oracle, PLSQL
  • 5+ Experience on PCF, Angler is plus
  • Knowledge is Data Warehousing concepts is a plus
  • Must have Production support experience supporting Data stage/ETI ETL tools - scheduling new jobs, restarting the job streams, bug fixing etc
  • A good knowledge in the design of complex data transformation and expert in the use of lookup, aggregator etc
  • Financial Services experience a plus.
  • Efficiently lead small to large sized teams in various assignments and worked as Production Support Lead for Financial Clients.
Nice to Have:
  • Good understanding of Financial/Banking Domain.
  • Strong software development and debug/troubleshooting skills
  • Experience in creating and maintaining technical documentation.
For faster process, call to - (202) 719-0200 Ext:127.