IT - Technology Analyst | Infrastructure-Contact Center | IVR Co
This Job was posted over 30 Days Ago on 02-08-2018
Job Seekers, Please send resumes to resumes@hireitpeople.com
IVR Developer- Designs call flows and Voice User Interface (VUI)
- Make application code changes per call flows and VUIs
- Documents technical designs
- Participate in SCRUM meetings
- Triages issues raised by production support as needed
Required Skills:- 3-5 years of experience in Java/J2EE design, development and implementation
- Must be comfortable with UNIX/Linux scripting
- Must be comfortable with complex java servlet programming and Java scripts
- Experience with web services (client) development
- Experience with Agile development
- Quick learner
- Ability to communicate effectively both orally and written
- Team player and great attitude
- Bachelor’s or higher degree in Computer Science or equivalent
Preferred Skills:- Experience or exposure with IVR development, specifically Avaya Orchestration Designer framework (strong plus) and Avaya Contact Center infrastructure
- Experience with Nuance speech recognition and text to speech software
- Experience in developing applications on WebSphere Application Server
- Exposure to AWS such as Lambda, Lex, Poly, Dynamo DB.
