Job Seekers, Please send resumes to resumes@hireitpeople.comDay to Day job Duties:
- (what this person will do on a daily/weekly basis) Support SAP ECC and related software.
- Knowledge of Sales and Distribution techniques, methods, and tools. Subject matter best practices.
- Knowledge of SAP reporting capabilities.
- Develop IT and end-user documentation for processes and procedures.
- Participate in Service Desk function to resolve user related support calls.
- Prepare and execute test plans for new functionality.
- Publish communication related to the deployment of new functionality.
- Translate user requests into user requirements and program specifications.
- Work with Enterprise Shared Services and programmers to assure compliance to program specifications Develop training outlines for end-users and collaborate with documentation specialists Liaise with Divisional Management to understand direction within their functional area of responsibility Monitor compliance with Service Level Agreements for site.
- Support business initiatives utilizing Project Management expertise. Maintain security in compliance with client's Security directives.
- Ensure compliance to Client's IT Policies and Guidelines.
- Gather user requirements to develop solutions and alternatives.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs.
- Translate high-level information into details as well as summarize detailed information.
- Communicate and collaborate with users to analyze information needs and functional requirements.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Work with users to define concepts under direction of project leaders.
- Serve as the conduit between the user community and the software development team through which requirements flow.
- Develop requirements specifications according to standard templates.
- Liaise between the business, technology teams and support teams.
- Comply with company’s Global IT Policies & Procedures.
- Other duties as assigned.
- (what are the skills required to this job with minimum years of experience on each) SAP-SCM-Sales & Distribution: 5 years 3-7 years of business experience in functional area.
- 2-4 years of SAP experience. 4+ years of related technical work experience.
- Excellent knowledge of business processes and best practices.
- Knowledge of SAP in specified area. Strong interpersonal and excellent documentation skills are a must. Able to assume and complete assignments independently.
- Ability to explain and champion technical concepts to a broad audience.
- Excellent customer service skills required.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Strong project management skills and understanding of project management lifecycle.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Travel: Need local but Travel can range from 25%-50%.
- Degree: 4 year degree or 5-7 years experience in related area.
- Relevant technical certificates a plus. Nice to Have; (But not a must).
