Job ID :
Company :
Internal Postings
Location :
Type :
Duration :
long term
Salary :
Status :
Openings :
Posted :
09 May 2018
Job Seekers, Please send resumes to
Job Title: Application Support Analyst 
Location: Quincy, MA
Contract Duration: 1 year

The Application Support Analyst shall work closely with IT leadership and be responsible in support of the designated IT-OPS support staff member, for the proper maintenance, documentation and support of certain applications. This position requires strong verbal, analytical and written communication skills.

The candidate will perform the following:
  • application systems support,
  • implementation of internal and COTS application updates, upgrades and new implementation,
  • hardware support
  • perform user administration tasks for all internal and COTS applications (e.g. 0365, etc.),
  • hardware support and implementation including: provisioning new desktops, laptops, and tablets with default images ensuring that all required security applications, operating systems software etc. is kept up to date.
  • Perform Aspen suite application updates and upgrades
  • Generate and execute plans regarding rolling out updates, upgrades
  • Support the designated IT ops staff member in the performance of their duties
  • Perform user administration tasks for all COTS applications (O365)
  • Implement internal COTS updates and upgrades
  • Provide assistance and information to users
  • Continually look for opportunities to improve and automate current processes
  • Ensure adherence and compliance to department policies, guidelines and objectives
  • Collaborate across teams including research, design and development teams
  • Strong Microsoft Office
  • Strong Windows OS
  • Knowledge of applications security including authentication and role based access control
  • Demonstrated expertise in developing technical specs, detailed work plans and schedules
  • Demonstrated experience interacting with both internal/external staff
  • Strong communication skills
  • Experience with Oracle/SQL Server (preferred but not required)
  • Windows .bat or Windows PowerShell scripting (preferred but not required)
  • Intermediate SQL querying -writing skills Linux/Unix
  • 4+ years in performance application support on Windows/UNIX servers
  • 2+ application testing
  • 2+ developing PL/SQL Code.