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Working with functional and technical resources in OCTO and partnering agencies, help develop release and project
documentation including but not limited to: SOP’s, Job Aides, Business Process Flow Diagrams, Change
Management and Communication plans.
Working with functional and technical resources in OCTO and partnering agencies, develop, coordinate, deliver and
track project or ad-hoc training on new or existing functionality and/or business processes using the train the trainer
Manage the PeopleSoft.dc.gov website content and access to ensure that all project, release and/or training
information is accurate and comprehensive.
Requested Skill/Experience Required?
Experience Expertise Rating
Bachelor’s Degree Required
Change Management experience Required 4 Years 3 - Expert
Experience creating Communication plans Required 4 Years 3 - Expert
Experience creating SOP’s, Job Aides, Business Process Flow Diagrams Required 8 Years 3 - Expert
Experience with MS OFFICE Required 8 Years 3 - Expert
Experience with MS VISIO Required 2 Years 3 - Expert
MIS / Software Engineering / Computer Applications experience Required 4 Years 3 - Expert
SDLC experience Required 4 Years 3 - Expert
Website Management / Editing / Publishing Experience Required 4 Years 2 - Proficient
or Education Required Item Description
Education Bachelor's Degree Bachelor’s degree from an accredited higher education institution
Short Description Documentation Lead Level 3 8+ Years
Excellent Written / Verbal Communication Skills