Job ID :
Company :
Internal Postings
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Type :
Duration :
12 months
Salary :
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Posted :
19 Jul 2018
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Network Store Support 

Key Requirements:
  • Lead a team of Network Engineers in technical approach, network tools recommendations, problem solving, workload management and accountable for execution delivery.
  • Develop, operate and support the Store Network infrastructure for GAP Brand store technology services.
  • Responsible for a 24x7 network environment where uptime, response and repair are critical to ensuring store systems and services are available at all times.
  • Ensure that all processes, procedures and escalation points have been implemented and followed.
  • Interface with other networking and operations teams, internally and externally to GAP, and be directly engaged with developing short-term project plans to align with long-term goals and priorities of IT Infrastructure and Engineering.
  • Proactively monitor all network infrastructure and services.
  • Partner with Architects, Engineers and Operations individuals across a variety of service and infrastructure organizations to resolve issues, provide technical feedback, and contribute to overall architecture direction.
  • Maintain and provide input on standards and best practice network toolset environments with a focus on Fault Management and Capacity/Performance Monitoring tools, management of network systems at scale.
  • Partner with Server and Application owners to ensure their applications have similar degrees of redundancy, resiliency and failover capability on the Store Network infrastructure.
  • Identify research, evaluate and recommend best practice network operations based run books, knowledge, and training.
  • Participate in a tiered support model for highly impacting network related issues and events, interact with venders/partners on escalations and support.
  • Partner with InfoSec to ensure PCI compliance best practices and implemented.
Technical Skills:
  • BS in Computer Science or related Engineering Discipline
  • 7+ years of experience in operational hands on experience in highly scalable and availability footprints across various network technologies and distributed systems environment
  • Have experience in large Retail, ISP and/or Content Service Provider environments
  • Able to handle multiple, complex projects and incidents simultaneously
  • Must have implementation and operational experience with; Enterprise/carrier-class routers, switches and firewalls: Juniper, Cisco, Viptela, Juniper SRX, Meraki
  • Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco, Juniper and Netscreen platforms.
  • Experience and operational familiarity on BGP, OSPF, OMP and other network routing protocols.
  • Must have knowledge of network switching protocols: STP, 802.1[q,s,w], 802.3ae
  • Familiarity with Unix especially in respect to networking Familiarity with developing tools in scripting e.g perl, shell, python, expect, etc.
  • This candidate will also understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues.
  • Exceptional interpersonal skills, including teamwork, facilitation and negotiation
  • High degree of initiative, dependability and the ability to work with little supervision.
  • Exceptional written and communication skills are a must.
  • Creative problem solving abilities
  • Experience with F5 load balancer, enterprise wide wireless networking technologies, Software Defined Networking and WAN architecture
  • Skilled in Software Defined Networks and capabilities to manage and monitor the network at scale.
  • Experience working in Agile/Scrum environment leveraging tools such as Jira and Service Now.
  • Familiarity with ITIL.