Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills (Top 3 technical skills only):

• Contact Center Consulting with 8-10 Year experience
• Understand client current CC landscape Understand the applications and customizations done
• Understand current challenges and future vision needs

Detailed Job Description:

• Understand client current CC landscape Understand the applications and customizations done
• Understand current challenges and future vision needs
• Perform gap analysis current state and future needs
• Evaluate platform alternatives, including Cloud Hosted model Recommend a transformation roadmap

Minimum years of experience: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

• Perform gap analysis current state and future needs
• Evaluate platform alternatives, including Cloud Hosted model
• Recommend a transformation roadmap

Interview Process (Is face to face required?) : No

Does this position require Visa independent candidates only? : No