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Must Have Skills (Top 3 technical skills only):
- Proficient in using Agile SCRUM methodologies in handling projects
- Insurance knowledge
- Project planning, scheduling, Risk analysis, implementation
Nice to have skills:
- Familiarity with Global delivery model
Detailed Job Description:
- Client is upgrading verint workforce optimization WFO solution for forecasting and scheduling in Call center area from verver11.1 to 15.1
- Work execution is agile and need a scrum mater
Minimum years of experience: 5+
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
- Manage scrum team
- Drive corresponding program
- Coordinate with team in a global environment
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? Yes