Job ID :
Company :
Internal Postings
Location :
Houston, TX
Type :
Duration :
3 Months
Salary :
Status :
Openings :
Posted :
03 Aug 2018
Job Seekers, Please send resumes to

Must Have Skills (Top 3 technical skills only)*:

  1. Service Now
  2. O365
  3. Voice Support

Nice to have skills:

  1. EUC Experience

Detailed Job Description:

Regular service desk personnel with competency in O365, ServiceNow, SharePoint et al. Needs to be native English speaker, a team person and proficient with client service aspects

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

  1. Manage Service Desk calls
  2. Help with 365
  3. Help with SharePoint and initial troubleshooting and assign tickets to right Service Now queues

Interview Process (Is face to face required?) Yes

Does this position require Visa independent candidates only? No